New York Unemployment

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Ask the community...

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has anyone got a partial refund? mine was supposed to be $743 according to my tax forms but i only got $598 deposited. no explanation why it was less.

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Check if you had any existing state debts that would trigger an offset. Common reasons include: unpaid state taxes from previous years, child support arrears, unpaid parking tickets, or state university tuition debts. The NYSDOL is required to deduct these before issuing your refund, and they should have sent a notice explaining the deduction to your NY.gov message center.

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UPDATE: My refund just posted to my account this morning! For anyone else waiting, I'm in the $45K-$55K income range and filed in early February. Looks like they're definitely working through Batch 2 right now. Thanks everyone for the help and information!

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Lucky you! Still nothing on my end. Did they send you an email notification before it showed up or did it just appear in your account?

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No notification at all - it just appeared in my bank account this morning. The only reason I knew to check was because of this thread! You might want to keep an eye on your account if you're in a similar situation.

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u might wanna try calling 211, they can tell u about other help programs since unemployment isnt gonna work out

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That's a good idea, thanks. I'll give 211 a call tomorrow and see what they recommend.

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Omar Zaki

One last thing to consider: If you've had any employment at all in the more recent quarters, even part-time or gig work that you received a 1099 for, make sure to mention that when you speak with someone. Sometimes people don't realize that certain types of work can count toward their base period calculations. But from what you've described, it sounds like you're primarily doing casual odd jobs that probably wouldn't qualify as covered employment. When you speak with a representative (whether through the NYSDOL directly or using a service to reach them), be prepared with: 1. All your employment history for the past 18 months 2. Any tax documents you have 3. Information about your job search efforts This will help them give you the most accurate guidance about your specific situation.

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This is really helpful advice. I've done some gig work through apps over the past year, but wasn't sure if that counted. I'll gather all my documents before I call. Thank you for taking the time to explain everything so thoroughly!

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One more thing to consider: if your husband takes part-time work while looking for full-time employment, he might still be eligible for partial unemployment benefits, even under Safety Net. Many people don't realize this. As long as he works fewer than 4 days per week and earns less than the maximum benefit rate, he could receive a reduced benefit. This can be a good strategy to extend benefits while building experience in a new field. Just make sure he reports all earnings accurately during weekly certifications.

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yea but u gotta be carefull with this becuz if u mess up reporting even by accident they call it FRAUD and u gotta pay everything back with penalties!!!! happened to my brother in law

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Thank you all for the helpful advice. I spoke with my husband and we're going to: 1. Keep applying for jobs but expand beyond just restaurants 2. Try to contact NYSDOL directly about Safety Net benefits using that calling service 3. Look into the career center retraining programs 4. Check what part-time options might be available to extend benefits It's really scary being in this situation but your advice has given us some direction. I'll update if we learn anything that might help others.

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That sounds like a solid plan. The uncertainty is definitely the hardest part, but having multiple paths forward helps. Wishing you both the best of luck - the job market is tough right now but not impossible.

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Lucy Lam

Since you've discovered the ID verification code, here's what you need to do immediately: 1. Go to the "Document Upload" section of your account 2. Look for the option to submit identity verification documents 3. Upload clear images of TWO forms of ID (usually driver's license plus Social Security card or birth certificate) 4. After uploading, send a secure message referencing the uploaded documents and the ID code 5. In the subject line, use "URGENT: Identity Verification Documents Submitted - 4 Month Delay" The ID verification issues are very common in 2025 due to the new system. After uploading documents, it typically takes 7-14 days for review, but given how long you've already waited, I would follow up with your state representative immediately as well. They can often get these expedited.

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We just uploaded his driver's license, Social Security card, and a utility bill for good measure. Then sent a message exactly as you suggested. Thank you so much for the clear instructions! We'll contact our representative tomorrow morning.

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Just checking back - any progress after uploading the identity documents? When I had an ID verification issue, it still took weeks of waiting after uploading before I finally used Claimyr to get through to someone who could manually review and approve the documents while I was on the phone. Something about seeing the docs but needing a manual override to clear the flag. Just wondering if you've had any movement yet?

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No progress yet. It's been 3 days since we uploaded everything. We did manage to speak with someone from our state representative's office who said they'd put in an inquiry, but they warned us it could still take 1-2 weeks. If we don't see movement by next week, we might try that Claimyr service you mentioned. At this point, we're willing to try anything.

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Quick suggestion - while you're waiting, make sure all your weekly certifications are still being submitted correctly, even if you're working part-time. Some people focus so much on the backpay that they forget to keep certifying, which can create new problems. And congrats on the baby - when are you due?

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That's a really good reminder! Yes, I'm still certifying every Sunday and reporting my part-time hours accurately. I'm due in about 6 weeks, so really hoping to get this resolved before then. The extra stress isn't good for either of us right now.

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FINAL UPDATE: My backpay finally came through! It took 9 days after getting my claim flagged for expedited processing. The full amount was deposited directly to my account this morning. Such a huge relief before the holidays. Thanks everyone for your help and advice! For anyone else in this situation, definitely try to speak with an agent directly about hardship expediting - it really worked!

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That's awesome news! So glad it worked out for you before the baby arrives. Congrats on both the backpay and the upcoming addition to your family!

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