New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

My sister works for NYSDOL and she says they're still dealing with website problems from that big upgrade they did in January. Lots of people having the same issue.

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Update: I finally got through to someone on the phone this morning. They confirmed my direct deposit info was successfully added and should apply to my first payment! For anyone else with this issue - keep trying the website first, but if that doesn't work, definitely call them to confirm your payment details are correct.

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lucky you! ive been trying to reach them for 3 days about a different issue

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btw if ur on unemployment and apply for rent help make sure u report it right cuz my cousin got in trouble for not telling unemployment about his rent assistance

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That's not accurate. ERAP payments go directly to landlords and aren't considered income for UI recipients. Your cousin probably had issues with something else. You DON'T need to report rent assistance on your weekly UI certifications.

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Thanks everyone for all your responses! This has been really helpful. I'm going to try calling early tomorrow morning as suggested, and if that doesn't work, I might try that Claimyr service to get through. It's reassuring to know the typical timeline is 6-8 weeks, even though that's longer than I hoped. I'll make sure to remind my landlord about the eviction protections too. Will update if I get any news!

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Aaron Lee

Please do update us! I'm right behind you in the process and would love to know how it goes. This whole thing is so stressful on top of trying to find a job while unemployment benefits barely cover the basics.

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Aisha Ali

speaking of payments, does anyone know if they're doing any cola increases in 2025? my benefits seem so small compared to what bills cost now

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That's a different topic, but yes, NY is implementing a 2.3% increase starting July 2025. Maybe start a separate thread about that question.

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UPDATE: Just got the deposit this morning (Friday) at 6:30am! So for Chase, it took about 18 hours from when it showed as released. Hope this helps anyone else wondering about timing.

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nice! told u chase is usually quick

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Thank you for posting this update! I'm still waiting on mine but this gives me hope it might still come today!!

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has anyone tried that claimyr thing? is it legit???

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I've heard mixed reviews. Some people say it works well for getting through to agents quickly, while others prefer free alternatives like contacting their state representatives. If you're in a time-sensitive situation, it might be worth considering alongside other options.

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UPDATE: I finally got through today! For anyone with the same issue, here's what worked: I tried that Claimyr service mentioned above and got connected to an agent in about 15 minutes. The agent checked my claim and said it was actually approved two weeks ago but stuck in the system waiting for a secondary review that never happened. She manually released the payment and said I should see it in 2-3 business days. She also gave me a direct reference number for this specific issue in case I need to follow up. I also contacted my state assembly member's office this morning as suggested above, and they were super helpful - said they'd follow up with DOL directly if my payment doesn't come through by Friday. Thank you all for your suggestions and support! This has been so stressful, and it helps to know I'm not alone in dealing with this system.

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Great update! This is exactly why it's so important to be persistent with DOL claims. They're often approved but stuck in processing limbo. Glad you were able to get it resolved!

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TYPICAL! Your money was just sitting there approved but not released. This happens WAY too often. Glad you got it resolved but it shouldn't take this much effort to get benefits we're entitled to!

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Yes, I'm definitely going to stay on top of the weekly certifications now. Thanks again for all your help!

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CONGRATS!! This gives me hope! I'm contacting my assembly person right now!

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