New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor agents about benefit questions or job search requirements, I recently discovered claimyr.com which helped me connect with someone when I couldn't get through the regular phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really useful when you need to discuss how unemployment might be affecting your specific situation.

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Thanks for sharing this! I've been trying to call about extending my benefits and keep getting disconnected. Will check this out.

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The psychological impact is huge and people don't talk about it enough. Your whole identity gets tied up in your job and when that's gone you feel lost. I went through a really dark period during my unemployment last year.

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Most employers have to pay both state and federal unemployment taxes. The federal rate is 6% on first $7,000 of wages but they get credit for state taxes paid so it usually works out to 0.6%. Your employer claiming they don't have to pay sounds fishy - definitely report this to NYS Department of Labor.

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same thing happened to my friend, turned out her boss was just lying to avoid paying taxes... some employers think they can get away with anything

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The whole unemployment system is so confusing! I keep worrying I'm going to answer something wrong on my weekly claim and lose my benefits. Why can't they just make it simple - you're either unemployed or you're not, right??

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These academic definitions don't mean much when you're just trying to survive between jobs. NYS Department of Labor bureaucracy loves their categories and classifications but at the end of the day we're all just people trying to pay rent while looking for work.

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I work in data analysis and from what I can see unemployment is definitely higher in certain upstate counties compared to NYC metro area. Tourism-dependent areas got hit pretty hard and haven't fully recovered. Construction has been variable - some areas busy with infrastructure projects while others are slowing down.

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honestly the whole system is just overwhelmed right now, doesn't matter what industry you're in if you lose your job you're gonna be waiting weeks just to get your first payment

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So true! My adjudication took forever and I still don't understand why. At least I finally got approved but the whole process was stressful.

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I've been having a nightmare time just getting through to anyone at NYS Department of Labor to ask these same questions. Every time I call I either get disconnected or sit on hold for 2+ hours before giving up. It's ridiculous that we can't get basic help with something this important. I actually found this service called Claimyr (claimyr.com) that helps you get through to an actual agent faster - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone directly about your specific situation.

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interesting, never heard of that before. how much does something like that cost?

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I'm not sure about pricing but honestly at this point I'd pay something reasonable just to get through without wasting my entire day on hold. The stress of not knowing if I'm doing everything right is killing me.

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This whole system is designed to confuse people and make them mess up so they can deny benefits. I swear they make these questions deliberately vague. I've been dealing with unemployment for 6 months and still second-guess myself every week. The 'suitable work' thing is especially ridiculous - they expect you to take any minimum wage job even if you're a skilled professional.

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I feel you on that. But honestly most of my weekly certifications have gone through fine when I just answer honestly. The system isn't perfect but it's not trying to trick you either.

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