New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just be prepared that they might deny your initial claim and you'll have to appeal. The burden of proof is on you to show you had no choice but to quit. Document everything you can remember about the toxic behavior - dates, witnesses, any HR complaints you made. Even if you don't have written proof, your testimony during the hearing can still carry weight.

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This is so overwhelming. I just wanted to get away from that awful situation and now I'm worried I made everything worse by quitting.

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Don't give up before you even try! NYS Department of Labor actually sides with workers more often than people think when there's clear evidence of hostile work environments. The key is being thorough in your application and not leaving out any details about why continuing to work there wasn't reasonable.

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Before you quit, try calling NYS Department of Labor directly to discuss your situation. I know their phone lines are always busy, but I actually used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to explain exactly what documentation I'd need for a good cause quit before I made any decisions.

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That's really helpful, thank you! I had no idea there was a way to actually talk to someone at NYS Department of Labor without waiting on hold forever.

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just want to add that even if you do get approved for quitting with good cause, there might be a longer waiting period before benefits start. and you'll still need to do job search activities and file weekly claims. the whole system is designed to make it as difficult as possible

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employees don't pay into unemployment in NY unlike some other states where they deduct it from your paycheck. its all employer funded here

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Correct - New York is one of the states where employees don't contribute to unemployment insurance through payroll deductions.

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My brother works in HR and he says their company pays like $500 per employee per year in unemployment taxes but it varies based on how many claims they've had. Companies that lay people off a lot pay way more.

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If you're not seeing payments after a full week past your waiting week, that's when I'd start calling NYS Department of Labor. The problem is actually getting through to someone - I spent hours on hold multiple times. A friend told me about this service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration when I had issues with my claim status.

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Interesting, I've never heard of that service. Might be worth looking into if I run into problems. Hopefully I won't need it though!

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Just keep filing your weekly claims on time even if you haven't been paid yet!! I made the mistake of thinking I shouldn't file until I got my first payment and it messed up my whole claim timeline.

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Just to add some context for your paper - the 1935 Act created the basic structure, but states like New York had to pass their own implementing legislation. New York's Unemployment Insurance Law was enacted in 1935 to comply with the federal requirements. That's why NYS Department of Labor has some unique features compared to other states while still following the overall federal framework.

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This is really interesting background. I never knew the unemployment system was that old. Makes sense why some of the NYS Department of Labor processes seem outdated sometimes!

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For your research you might want to look into how the original 1935 system has evolved. The basic UI structure is the same but things like extended benefits during recessions, work search requirements, and online filing through NYS Department of Labor are all much more recent additions to the original New Deal framework.

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