Texas Unemployment

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Ask the community...

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I'm in a very similar situation right now - worked for about a week at a job that didn't pan out and was totally confused about how to handle my TWC claim. Reading through all these responses has been incredibly helpful! It sounds like the consensus is clear: keep requesting payments, report the work days and earnings accurately, and don't try to overthink it. I was actually leaning toward just stopping my requests because I thought that was the "honest" thing to do, but now I understand that would actually create more problems. Thanks to everyone who shared their experiences - it's so reassuring to know that TWC's system is designed to handle these temporary work situations and that being transparent is always the best approach.

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I'm so glad this thread helped clarify things for you too! I was in the same boat of thinking that stopping requests would be the "right" thing to do, but it's clear from everyone's experiences that the system actually expects you to keep requesting and just report accurately. It's kind of counterintuitive at first, but makes sense when you think about how TWC needs that consistent communication to track your situation properly. Best of luck with your next payment request - sounds like we're both on the right path now!

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Just to add another perspective - I work in HR and deal with unemployment claims regularly. Everything everyone is saying here is absolutely correct. From the employer side, TWC gets wage reports from all employers quarterly, so they will definitely know about those 4 days of work eventually. It's much better to report it upfront on your payment request than to have TWC discover it later through wage matching. When you report it yourself, it shows good faith compliance. Also, brief employment like this is super common - the system handles it all the time. You're definitely doing the right thing by asking these questions and planning to report everything accurately!

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I'm dealing with this exact same situation right now! Just noticed the "reviewing eligibility" message on my payment request page this morning and it definitely made my heart skip a beat. I've been on unemployment for about 6 weeks now and everything has been going smoothly until this message suddenly appeared. Like you, I don't see anything in my inbox or on my homepage indicating there's actually a problem with my claim. After reading through everyone's experiences here, I feel a lot more relieved. It sounds like this is just TWC's way of doing routine checks rather than indicating a specific issue. I've been diligent about my work search requirements and haven't had any unreported income, so I'm hoping my situation will resolve like most of yours did. Still nerve-wracking though, especially when you're depending on these payments to cover basic expenses! Thanks for starting this thread - it's really helpful to see that so many others have gone through the same thing and had positive outcomes. I'll keep requesting my benefits as scheduled and try not to stress too much about the automated message.

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You're definitely not alone in feeling that heart-skip moment when you first see that message! I just went through this myself a couple weeks ago and had the exact same panic response. What really helped me was realizing that if TWC actually found a serious issue with your claim, they would send you official correspondence in your inbox rather than just displaying a vague automated message on the payment request page. The fact that your homepage looks normal and you haven't received any specific notices is actually a really good sign. I kept requesting my benefits as usual and everything worked out fine - my payments continued without any delays or problems. Try to stay calm and stick to your routine of documenting work searches and reporting accurately. The waiting is definitely the hardest part, but based on everyone's experiences in this thread, you'll most likely be just fine!

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I just want to add my experience to help anyone else who might be searching for this issue in the future. I had the exact same "reviewing eligibility" message appear around my 4th payment request, and like everyone else here, I panicked initially. What I learned from calling TWC (after using one of those callback services mentioned earlier) is that this message is triggered automatically when your claim reaches certain milestones - usually around the 4-6 week mark. The agent explained that it's part of their quality assurance process and doesn't mean they've identified any specific problems with your claim. She said the message will often stay visible for several weeks even after the review is complete, which explains why some people see it for months while still getting paid. My advice: screenshot your work search logs and keep all your documentation organized, but don't lose sleep over this message. If there was a real issue requiring your attention, you'd get a determination letter or correspondence in your inbox with specific steps to take. The automated messages on the payment request page are more like general reminders than urgent alerts. Hope this helps someone else avoid the stress I went through! TWC's system definitely needs better user communication.

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Just wanted to add that if you run into technical issues with ID.me (like the website timing out or camera not working), try using a different device or browser. I had problems on my laptop but it worked perfectly on my phone. Also, make sure you're in a well-lit area for the selfie verification - I had to retake mine twice because the lighting was too dim. The whole thing really is standard now, so don't stress too much about it!

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Thanks for the tip about trying different devices! I was planning to do it on my old laptop but maybe I should just use my phone instead. Did you have to download the ID.me app or were you able to do everything through the mobile browser?

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I did it through the mobile browser without downloading the app. Worked great! The browser version seemed more stable than trying to use their app. Just make sure you have a good internet connection when you do it.

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I just went through the ID.me verification process last week and wanted to share my experience. It really is completely normal now - TWC requires it for pretty much all new claims as others have mentioned. One thing I'd add is to make sure you do the verification when you have some uninterrupted time. I tried to rush through it during my lunch break and ended up having to start over because I got distracted and the session timed out. The second time I set aside about 30 minutes and it went smoothly. Also, if you wear glasses like I do, you might need to take them off for the facial recognition part. The system had trouble matching my face with my driver's license photo at first. Once I removed my glasses, it worked perfectly. Your claim should definitely move forward once the verification is complete - it's just one of those necessary steps now. Best of luck with the process!

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That's really helpful advice about taking time for it and the glasses tip! I wear glasses too so I'll definitely remember to take them off for the facial recognition. It's reassuring to hear from someone who just went through it recently. Did TWC update your claim status pretty quickly after you completed the ID.me verification, or did you have to wait a while?

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I'm dealing with almost the exact same situation right now! Got terminated from my warehouse supervisor position two weeks ago for "failure to meet productivity standards" but it really started after I questioned some safety shortcuts they wanted us to take. Zero documentation of any performance issues in my 4+ years there, and like you, I refused to sign their termination papers. The waiting is definitely the hardest part - I filed the same day as my termination and still haven't heard anything. Reading through all these responses is giving me hope though, especially seeing how many people won their cases on appeal even after initial denials. One thing I've been doing while waiting is requesting my complete personnel file from HR (they have to provide it within 31 days in Texas). I want to make sure I have copies of everything before they potentially try to add any retroactive documentation. Also been keeping detailed records of my work search activities just in case. Your case sounds really strong based on what everyone's saying - 3 years with no issues, refusing to sign the papers, and having actual data to contradict their claims. The timing after you pushed back on their scheduling changes is pretty telling too. Keep us posted on how it goes!

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Your situation sounds incredibly similar to mine! The safety shortcuts issue is really concerning - it's crazy how employers suddenly find "performance problems" when you raise legitimate workplace concerns. I'm definitely going to request my complete personnel file like you suggested - that's a smart move to get everything documented before they can potentially alter anything. The 4+ years with no issues really strengthens your case too. It sounds like we're both dealing with clear retaliation disguised as performance terminations. I'll keep everyone updated on how my determination goes, and I hope yours comes through soon too. Thanks for sharing your experience - it helps to know others are fighting similar battles!

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I went through something very similar last year and want to offer some encouragement! I was terminated from my assistant manager position at a clothing store for "poor performance" after I refused to participate in what I believed were discriminatory scheduling practices. Like you, I had years of employment with no documented issues and refused to sign their termination paperwork. The key things that worked in my favor during the TWC process were: **Documentation**: I gathered every piece of evidence I could find - performance reviews, emails, even photos of commendation certificates on my office wall. Having tangible proof that contradicted their "poor performance" claims was crucial. **Timeline Evidence**: I created a detailed timeline showing how the "performance issues" magically appeared right after I started questioning their practices. TWC really pays attention to suspicious timing like this. **Fact-Finding Interview Strategy**: When TWC called, I stayed calm and factual. I emphasized that I had received zero warnings, was never told my job was in jeopardy, and genuinely believed I was performing well based on all previous feedback. I was initially denied but won on appeal. The hearing officer specifically noted that my employer couldn't explain why someone with years of satisfactory performance suddenly became terminable without any progressive discipline. Your case has several strong elements - the 3 years with no issues, refusing to acknowledge false claims, having actual inventory data to back up your position, and the clear connection to pushing back on their scheduling system. Keep requesting those biweekly payments and don't lose hope if you get an initial denial. The appeals process is where many of these retaliation cases get properly evaluated.

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I'm sorry you're going through this - the shortened benefit period can definitely be a shock when you're already stressed about finding work. Based on what everyone has shared here, it sounds like your 12-week period is unfortunately correct based on your work history, but I wanted to mention a couple things that might help: 1. Make sure to keep detailed records of all your work search activities (job applications, networking, interviews, etc.) since you'll need to document at least 3 per week. The TWC can audit these at any time. 2. Consider expanding your search geographically if possible - sometimes looking at surrounding cities or even remote opportunities can open up more options, especially with the tighter timeline. 3. If you haven't already, update your LinkedIn profile and start networking actively. Many jobs aren't even posted publicly, so reaching out to former colleagues or industry contacts could lead to opportunities faster than just applying online. The shortened timeline is stressful, but 12 weeks is still enough time to find something if you stay focused and use all available resources. Wishing you the best with your search!

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Thank you so much for all this practical advice! I really appreciate the reminder about keeping detailed records of work search activities - I've been applying to jobs but not necessarily documenting everything as thoroughly as I should. The geographic expansion is a great point too. I've been mainly looking locally, but with only 12 weeks I should probably cast a wider net and consider remote positions or commuting to nearby cities. The LinkedIn networking suggestion is spot on - I've been putting off reaching out to former colleagues because I felt awkward about it, but you're right that many opportunities never get posted. I'm going to start making a list of people to contact this week. Thanks for the encouragement - it helps to have a plan and timeline to work with, even if it's shorter than I'd hoped for.

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I'm really sorry you're dealing with this shortened benefit period - it's such an added stress when you're already navigating a layoff. From everything shared here, it sounds like your 12 weeks is calculated correctly based on your work history, but I wanted to add a perspective that might help. I was in a similar situation last year (got 15 weeks instead of 26) and what helped me was reframing the timeline as motivation rather than pressure. Instead of feeling like I had "less time," I treated those 15 weeks as a focused sprint to really optimize my job search strategy. A few things that worked for me: I started treating job hunting like a full-time job itself - dedicating specific hours each day to applications, networking, and skill-building. I also used some of my unemployment time to take free online courses relevant to my field, which actually made me a stronger candidate and gave me talking points in interviews. The TWC work search requirement of 3 activities per week is honestly pretty minimal - I was doing way more than that because I knew I had less cushion time. It ended up working out because I found a position in week 13, just before my benefits would have run out. Hang in there - 12 weeks can be enough if you approach it strategically!

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