Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I'm in the same boat with highest unemployment in my area and getting anxious about when my claim will be approved. What if they're prioritizing other regions? What if there's not enough funding allocated to areas like ours? Should I be doing something else while I wait?
NYS Department of Labor doesn't prioritize claims by geographic region or unemployment rates. Funding is distributed statewide, not by county unemployment levels. Just make sure you're filing your weekly claims even while your initial claim is pending.
The whole system is overwhelmed everywhere regardless of local unemployment rates! I've been dealing with NYS Department of Labor for months and it's the same story - delays, busy phone lines, unclear status updates. Areas with highest unemployment probably just have more people calling the same overloaded system.
exactly this ^
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If you're having trouble reaching someone at NYS Department of Labor to get a definitive answer about your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was really helpful when I couldn't get through the regular phone lines to ask about my eligibility questions.
Thanks for the suggestion! I've been trying to call for days but keep getting the busy signal. I'll check out that video.
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Wait I'm confused - I thought they used your total annual earnings? My cousin said they look at everything you made in the past year and divide by 52 weeks. That's not right?
No, that's not how NYS Department of Labor calculates it. They use your highest quarter from the base period, not annual earnings. A lot of people get confused about this because other states do it differently.
Just went through this last month. One thing to watch out for is if you had any gaps in employment or if you're seasonal - that can affect your base period and you might not qualify for the full amount even if your highest quarter looks good. Also make sure all your employers reported your wages correctly because I had to dispute mine when one job didn't report properly.
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Whatever you do don't lie to them! They will find out and then you'll be in even worse trouble. I know someone who tried to hide why they got fired and they ended up having to pay back all their benefits plus penalties.
NYS Department of Labor sees this stuff all the time unfortunately. Performance issues vs misconduct is a big distinction for them. Like if you were late all the time or refused to do your job that's misconduct. But if they're saying you weren't meeting metrics or productivity standards, that's usually not considered misconduct that would disqualify you. The safety complaint angle might actually strengthen your case if you can show the timeline of when you made complaints vs when the 'performance issues' started being documented.
Marina Hendrix
THE WHOLE NYS DEPARTMENT OF LABOR SYSTEM IS A JOKE!!! I've been waiting 3 weeks for my payment after certifying and nobody can tell me why. The automated messages just say 'your claim is being processed' over and over. Meanwhile my rent is due and I can't even talk to a human being about it!
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Asher Levin
•that really sucks, have you checked if theres any action items in your online account? sometimes they need documents or verification
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Justin Trejo
Just want to add that after certification, if you're on standby status through your union, the process works a little differently. Your employer has to confirm your standby status each week too, so there's an extra step that can slow things down.
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