New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Isabella Russo

Which statements about unemployment impact are actually true - need clarification for NYS Department of Labor application

I'm filling out some forms for my NYS Department of Labor claim and there's a section asking about how unemployment has affected me personally. They have multiple choice options but I'm not sure which ones are considered 'correct' answers or if this affects my eligibility somehow. The statements are about financial stress, job search challenges, mental health impacts, etc. Has anyone else encountered these questions? I don't want to answer wrong and mess up my claim status. My adjudication just finished last week and I finally got approved so I'm being extra careful with everything now.

THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU PARANOID ABOUT EVERY LITTLE THING! I spent months worrying about questions like this when really they just want data for their reports. NYS Department of Labor makes everything so confusing on purpose I swear.

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I feel this so much. Every form feels like a trap somehow.

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Wait are you talking about the survey that comes up sometimes when you do your weekly claim? I usually just skip those optional parts. They're not required for your certification.

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No this was actually in my initial application paperwork, not the weekly claims. But good to know the weekly ones are optional!

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Amara Okonkwo

How to figure out how much unemployment I will get from NYS Department of Labor

I'm about to file for unemployment and I'm trying to budget for the next few months. Does anyone know how NYS Department of Labor calculates the weekly benefit amount? I've been working part-time at two different jobs for the past year, making around $28,000 total. I found some calculator online but I'm not sure if it's accurate for New York. Also wondering if the job search requirements will affect how much I get paid? Any help would be appreciated!

Wait, so if I'm working part-time while collecting unemployment, I need to report that every week? What if I forget to report one week - will they come after me for overpayment?

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Yes, you must report all earnings when filing your weekly claim. If you forget to report work, NYS Department of Labor will eventually catch it through wage crossmatching and issue an overpayment notice. It's much better to report accurately from the start than deal with an overpayment appeal later.

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The whole system is so complicated! I've been trying to figure out my benefits for weeks and keep getting different answers. At least with regular UI it's somewhat predictable, unlike when I was on standby last year and never knew when I'd get paid.

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Natasha Orlova

How does an employer pay unemployment taxes in NYS Department of Labor system?

I'm starting my own small business and trying to understand how the NYS Department of Labor unemployment system works from the employer side. How exactly do employers pay into unemployment? Is it quarterly payments? Do I register somewhere specific with NYS Department of Labor? I'm confused about the whole process and want to make sure I'm compliant from day one. Any business owners here who can explain the basics?

I've been dealing with NYS Department of Labor employer stuff for years and honestly their phone support for employers is terrible. When I had questions about my UI tax rate calculation, I couldn't get through to anyone. Eventually found this service called Claimyr (claimyr.com) that helps people actually reach NYS Department of Labor agents by phone. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you run into issues down the road.

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Good to know there are options if I can't get through! The whole system seems pretty complex for new business owners.

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Don't forget you also need to post the required unemployment insurance notices in your workplace and keep payroll records for at least 4 years. NYS Department of Labor can audit you and they want to see everything documented properly.

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Oliver Zimmermann

Why is unemployment benefits so low in NYS Department of Labor system?

I just got approved for unemployment after being laid off from my warehouse job and I'm only getting $204 a week. This doesn't even cover my rent let alone groceries and bills. I was making $16/hour full time before this happened. Is this normal? How do they calculate these benefit amounts? I thought unemployment was supposed to help you survive while looking for work but this amount is impossible to live on. Did I do something wrong when I filed my claim?

The whole system is rigged against working people! They make it nearly impossible to survive on these payments while CEOs get million dollar bonuses. And don't even get me started on how long it takes to actually GET the money...

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I feel you but complaining won't fix the benefit calculation. OP needs to focus on getting their wages reviewed properly.

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yeah mine was low too when i first got it but then they found missing wages and it went up to like $380/week so definitely worth checking

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Ava Martinez

Can't get through to NYS Department of Labor unemployment phone lines - need urgent help

I've been trying to reach NYS Department of Labor for over a week now and I literally can't get through to anyone. My unemployment claim got flagged for some kind of verification issue and it's been pending for 12 days. Every time I call the main number it just says high call volume and hangs up on me. The automated system doesn't give me any options to speak to a real person. I tried calling at different times - 8am, lunch time, even 4:30pm right before they close. Nothing works. My rent is due in 3 days and I'm starting to panic. Has anyone actually gotten through recently? What number did you use?

The whole system is a joke honestly. I've been trying to reach them about an overpayment notice for 2 weeks. The website says call for more info but then you literally CAN'T call because no one answers! How are we supposed to resolve these issues if they make it impossible to talk to anyone??

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For overpayment notices you usually have appeal rights. Check if there's an appeal form with your notice - sometimes that's faster than trying to call.

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same problem here, been calling for days and getting nowhere. this is ridiculous

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