New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is SO broken. They'll find any excuse to deny claims these days. I got denied initially because they said I 'abandoned my job' when I was actually laid off due to COVID cutbacks. Had to appeal and wait 3 months for a hearing. Even when you're clearly eligible they make it impossible.

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same here! they denied me for 'insufficient wages' even though I worked full time for 2 years straight

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Don't panic yet. If you were truly laid off and have 14 months of work history, you should be fine. The key things to watch for: make sure you file your weekly claims on time, keep detailed job search records (you need 3 employer contacts per week), and respond immediately to any requests for information. Most denials happen because people miss deadlines or don't provide required documentation.

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3 employer contacts per week seems like a lot! Do online applications count or do I need to actually talk to people?

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Online applications definitely count. You just need to keep records of company name, position, date applied, and method of contact. The NYS Department of Labor job search log makes it pretty easy to track.

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yeah the unemployment rate being low is actually annoying because now they expect you to find work faster. but like the benefits are still there if you qualify so might as well use them while you look

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Low unemployment doesn't mean good jobs are easy to find - just that more people are working, often multiple part-time jobs with no benefits. Don't let statistics discourage you from claiming benefits you've earned through your work history. The NYS Department of Labor system exists for exactly these situations.

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You're absolutely right, most of the 'available jobs' I'm seeing are minimum wage retail with terrible schedules. I need time to find something in my field.

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I had such a hard time getting through to NYS Department of Labor to ask about this same question. Spent hours on hold and kept getting disconnected. Finally used a service called Claimyr that got me connected to an actual agent in like 15 minutes. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Super helpful for getting answers about tax withholding and other claim questions.

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Never heard of that before but might be worth trying. The NYS Department of Labor phone system is absolutely terrible. Did they charge you anything for the connection?

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It's not free but honestly worth it when you need to actually talk to someone. Way less frustrating than the regular phone maze.

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Just FYI you can also have state taxes withheld too if you want. I think NY state withholding is optional as well. Might as well get both taken out if you're worried about owing at tax time.

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I've been through the system multiple times and honestly the hardest part is dealing with NYS Department of Labor when something goes wrong. The phone lines are always busy and if your claim gets stuck in adjudication you might wait weeks without pay. I actually found this service called Claimyr (claimyr.com) that helps you get through to actual agents - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration last time I had issues.

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Wait really? How does that work exactly? I've been trying to reach someone about my pending claim for two weeks now and keep getting disconnected.

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The thing people don't realize is that unemployment isn't just free money - you're required to actively look for work and document your job search activities. NYS Department of Labor can audit your claims and if you haven't been searching properly, they can make you pay benefits back. It's insurance against involuntary job loss, not a vacation fund.

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I had such a hard time getting through to NYS Department of Labor when I had questions about this exact situation. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr at claimyr.com that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier than trying to call myself.

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That's interesting, I've been dreading having to call if I run into any issues. How does that service work exactly?

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They basically handle the calling and waiting for you, then connect you when they get an agent on the line. Way better than sitting on hold for hours.

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The whole system is so confusing! I wish they made it clearer what happens when you go back to work. I'm always worried I'm going to do something wrong and owe money back.

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Totally agree. The NYS Department of Labor website has the info but it's buried in so much text. Just be honest about your work start date and you'll be fine.

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