New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait so the employer pays the federal unemployment tax rate but we still have to pay taxes on the benefits we receive? That seems like double taxation to me. The whole system is designed to screw over working people.

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It's not double taxation - the employer tax funds the program, but unemployment benefits are considered taxable income to you personally, just like wages would be.

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ya the federal rate doesnt change your weekly amount but like others said you def want to have taxes taken out. i learned that the hard way lol

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I had this same issue a few months ago and couldn't get through to anyone at NYS Department of Labor to ask about extensions. Spent hours on hold. Finally used this service called Claimyr (claimyr.com) that connects you directly to unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed there were no extensions available but at least I got a definitive answer instead of wondering.

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Thanks for the suggestion! How quickly were you able to talk to someone through that service?

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Got connected the same day I used it. Much better than trying to call the regular NYS Department of Labor number where I never got through.

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Wait, I'm confused - don't they have something called Extended Benefits or Emergency Unemployment Compensation? I thought those were automatic when regular benefits end??

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Those are federal programs that only activate during certain economic conditions or when Congress specifically authorizes them. Right now there are no federal extension programs available.

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Don't forget about the regional differences too. Upstate NY has different unemployment challenges than NYC - rural areas need different solutions than urban areas. The NYS Department of Labor tailors programs accordingly. Like in Buffalo they focus more on manufacturing retraining while in the city it's more about tech and finance skills.

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Good luck with your paper! This sounds like important research. The unemployment system definitely needs improvement but it's good to see students analyzing what actually works versus what just sounds good on paper.

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Xan Dae

omg same thing happened to my boyfriend except his boss tried to say he was drunk when he fell off the ladder!! total bs, he doesnt even drink. some employers are just terrible about this stuff. definitely file workers comp and dont let them scare you

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Just to be crystal clear about the money differences - NYS unemployment maxes out at $504/week but workers' comp pays 2/3 of your actual wages with no weekly cap. So if you were making $1200/week, workers' comp would pay you $800/week while unemployment would only pay $504. Plus workers' comp covers all your medical bills which unemployment obviously doesn't do.

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I had trouble getting clear information about my exhaustee status when I called the NYS Department of Labor directly. The wait times were insane and when I finally got through, the agent wasn't very helpful. I ended up using Claimyr (claimyr.com) to get connected to an actual NYS Department of Labor representative who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than sitting on hold for hours!

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How much does that service cost? I'm already struggling financially and can't afford expensive services right now.

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It's designed to be accessible - they focus on helping people get through to NYS Department of Labor agents efficiently rather than charging high fees. Worth checking out their site for current options.

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Being an exhaustee also affects how you file if you become unemployed again in the future. You might need to establish a new benefit year rather than continuing your old claim. The NYS Department of Labor looks at your earnings history differently for exhaustees versus people who are still within their original benefit year.

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