Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I got tired of waiting and used claimyr.com to reach someone. They got me on the phone with an agent who manually pushed through my DocuSign request. Best decision ever - had my docs the next day.
Same! That service is a lifesaver when you need to actually talk to someone at UI.
Nina Chan
i feel ur pain so much. I submitted in August and didn't get docusign till October. Called 40+ times. System is completely broken. Only thing that worked was having my assemblyman's office intervene. They have special contacts at DOL.
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Have u tried sending a secure message through ur online account? Sometimes that actually works better than calling. Go to ur ny.gov account, log in, and then send a message explaining exactly what happened. I got a response in 5 days when I did this.
Diego Fisher
•I've sent about 10 messages through the portal over the last 4 months. No response to any of them. 😩
Ugh that sucks. The system is such garbage. Might be time to try the state rep route then.
Whatever you do, DON'T call the regular unemployment line. Total waste of time. Either use your local representative or try claimyr.com - both got results for me when nothing else worked.
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Margot Quinn
Anybody try the new claimyr.com service? I'm seeing it mentioned all over twitter for ny unemployment issues. Desperate to get my certification working again.
Yes! That's what I mentioned above - it worked for me after weeks of failed certification attempts. They actually got me connected to a real human at unemployment who fixed my account.
AaliyahAli
•It worked for me too - got all my backpay after 5 weeks of certification hell. The unemployment agent told me there was a system flag on my account that was causing the crashes.
Evelyn Kim
I just want to know WHO to blame for this garbage system. We spend billions in taxes and can't get a website that actually works?? 🤬
facts. they updated the site like 3 times since covid and somehow made it WORSE each time
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Aiden Chen
Pro tip: when you certify weekly, do it early Sunday morning. The website often crashes Sunday night when everyone tries to do it at once.
Zoey Bianchi
•OMG THIS. I learned the hard way when I couldn't certify and had to wait another week for that payment 😩
Aileen Rodriguez
IMPORTANT TIP: If you call, DO NOT listen to the recording that says they'll call you back. That callback system is completely broken for the tourism recovery program. I waited 3 weeks for a callback that never came. You need to stay on the line no matter how long it takes. I know it sucks but that's the only way to actually reach someone. Or try that claimyr.com service someone mentioned above - seems to work for getting through the phone maze.
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Rhett Bowman
•Ugh good to know. I've been hanging up when it offers the callback. I'll try to stay on the line tomorrow.
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Nolan Carter
•This is exactly why I ended up using Claimyr - I was tired of waiting on hold for hours or getting disconnected. They just handled the waiting for me.
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Zane Gray
ok i worked at the call center for ny unemployment briefly (quit cuz it was awful) and i can tell you the tourism recovery program is a MESS. the funds came from a different bucket than regular unemployment so it goes through extra steps. docusign forms go to one team, then verification, then payment processing. each handoff adds weeks. if anything is slightly off or needs verification, it goes to the back of the queue. best advice: call and specifically ask if your docusign was received properly and if there are ANY flags or holds.
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Zane Gray
•np! one more tip: if you get a rep who seems clueless (many are new), politely ask to speak with a tier 2 specialist. they have more access and training on the tourism program specifically.
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Natalia Stone
•the hero we needed but don't deserve 🙌
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