New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Vanessa Figueroa

Still waiting on NY unemployment tax refund - should I just amend myself?

I filed my taxes back in February and included all my unemployment income from 2022. Single filer, no kids or anything complicated. After I filed, I found out about the tax break on unemployment benefits, but figured the IRS would automatically adjust it like they did in previous years. It's now September and I haven't seen any sign of the refund adjustment for my unemployment taxes. When I check the IRS website, it just shows my original return as processed but nothing about any adjustment in progress. I'm getting worried they're never going to get to mine. Has anyone else just gone ahead and filed an amended return themselves rather than waiting? Is it worth doing or will that just complicate things more? I could really use that extra money soon.

Unpopular opinion maybe but all these tax breaks and special rules during covid just made everything more confusing. Now nobody knows what rules apply anymore.

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truth

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Have you checked your IRS account transcript? Sometimes adjustments show up there before anywhere else. You can access it online if you create an account on irs.gov

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Issac Nightingale

NY unemployment identity theft - Fraudulent claim filed in February showing Head of Household status with 3 exemptions while I'm still employed

So I discovered something really disturbing last week. Someone filed for NY unemployment using my personal information, even though I'm currently employed and have been at the same job for the past 3 years! I only found out when my HR department contacted me saying they received a request to verify my employment status for an unemployment claim. I immediately called NYSDOL and was told there was a claim opened in my name back in February. After multiple calls and being transferred around, they confirmed it was fraud. What's particularly concerning is that when I got access to my tax transcript information, I can see that my filing status was listed as "Head of Household" with 3 exemptions, even though that's not what I filed. My adjusted gross income is showing as $9,826.00 with taxable income of $0.00 and tax per return of $0.00. The account shows a balance of $0.00 with no accrued interest or penalties as of Aug. 24, 2021. This is really alarming because I don't know what else they might have done with my information. I've been told to file a police report, contact credit bureaus, and submit an identity theft affidavit. I'm also concerned because my transcript shows "SELF EMPLOYMENT TAX" sections, but the values are $0.00 for both taxpayer and spouse (I don't even have a spouse!), and "TOTAL SELF EMPLOYMENT TAX" is also $0.00. Has anyone dealt with something similar? How long did it take to resolve? I'm worried about the tax implications and whether this could affect my credit score or future unemployment claims if I ever actually need benefits. I've spent hours trying to reach someone at unemployment who can actually help me close this fraudulent claim. Should I be concerned about the information showing on my account balance? It shows "ANY MINUS SIGN SHOWN BELOW SIGNIFIES A CREDIT AMOUNT" but there are no credit amounts showing. Does this unemployment fraud explain why my tax information looks so strange?

Just be warned - even after you report the fraud, your account might still show the false claim for months. It takes their system forever to update and remove fraudulent claims. Don't panic if you still see it online.

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THIS IS AN EPIDEMIC!!! My entire apartment building got hit with this (6 different people). We think our mail was stolen and they used that to get enough info to file claims. Check your credit reports NOW.

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Wait for real?? That's insane. Do you have locked mailboxes in your building?

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Nope, just regular boxes in the lobby. We all got locking mailboxes after this happened. Too late tho 😑

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Jackson Carter

Does ny unemployment still pay the extra $300 after account reopening?

Just found out my unemployment account was closed because i hadnt certified for 5 weeks (was in hospital with appendicitis then complications, couldn't do anything). I finally got through to someone on the phone and they reopened my account and said my payments should be backdated for the weeks I missed. My question is - will I still get the extra $300 federal payments for those missed weeks? The agent wasn't clear about this part and I'm counting on that money to catch up on rent. Has anyone gone through this? I originally lost my job in April 2023 when my company downsized.

the nysdol website has a FAQ about this exact situation. from what i remember reading, yes you'll get the $300 for any eligible weeks as long as the system shows you were entitled to regular benefits for those weeks. also make sure they properly coded your hospital stay so you don't get penalized for not doing the work search requirements!

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Hope you're feeling better after your appendicitis! That's awful timing with everything else going on. Sending you good vibes that your payments come through quickly 🙏

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Thank you! It's been a rough couple months for sure.

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Aaliyah Reed

When should I file for the 104 week extension with NY unemployment? No notification yet

My unemployment benefits are going to run out soon but I haven't received any notification from the DOL about filing for the 104 week extension. I'm freaking out because I heard we need to file before the deadline to get those additional weeks approved. Should I be proactive and submit a new claim by August 25th or should I wait until I get some kind of official notice? Don't want to mess anything up by filing too early, but also don't want to miss out on benefits if I wait too long. Anyone know the right timing for this? My current claim started in October last year.

Curious - what industry do you work in? Some sectors qualify for different types of extensions or training benefits that others don't. Might be worth looking into.

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I was in hospitality/restaurant management before getting laid off last year. Are there specific programs for that industry?

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Hospitality workers sometimes qualify for retraining programs through workforce development. Check with your local career center - they might have options that extend benefits while you retrain for a new field.

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just went through this whole process. DO NOT file a new claim without being told to. they WILL notify you. mine came exactly 3 weeks before my benefit year ended. they sent email, message in the portal, AND a letter. you won't miss it.

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Jacob Lewis

NY unemployment claim stuck in limbo since February - already approved but no payments

I filed for NY unemployment back in February 2023 and have been in this ridiculous waiting game for over 4 months now. I've been certifying faithfully every single week like clockwork. I even received my approval letter within the first two weeks after filing! But guess what? Not a single payment has hit my account. I've been calling constantly - sometimes 15-20 times per week. Every time I manage to get through, I hear the same useless response: "We've escalated your case to priority status." They told me that back in April, and here we are in June with absolutely nothing to show for it. The last rep I spoke with just said there's literally nothing more they can do except wait for some special agent to review my case and call me. I've done everything right on my end. I've submitted all requested documents, responded to every message, certified weekly without fail. I'm at my wits end with this system. Has anyone else been trapped in this approved-but-not-paid purgatory for this long? Any suggestions on how to actually get someone to process my payments?

Have you tried the callback feature on their website? I couldn't get through by phone for weeks, then requested a callback online and actually got one 3 days later. The agent fixed my issue in 10 minutes.

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Wait what callback feature?? I don't see that anywhere on the site

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It's buried in there. Go to your dashboard > Contact Us > Request Callback. But honestly if you can't find it just use claimyr.com - it's basically the same thing but actually works reliably.

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i had this EXACT problem. turns out my identity verification failed but they never bothered to tell me! I only found out when i finally got through to a tier 2 agent who actually looked at my file. had to upload my drivers license and ss card again. got paid 2 weeks later.

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How did you specifically ask for a tier 2 agent? Whenever I call I just get whoever answers

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You have to be direct. When they first answer, say "I need to speak with a claims specialist or tier 2 agent about a pending claim that's been approved but not paying." If they say they can help you, say "With all due respect, I've been told multiple times my claim is processing but it's been X months. I need someone who can actually see what's blocking my payments.

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