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After my unemployment check went missing, I spent 2 days calling non-stop trying to reach someone. Busy signal every time. Found claimyr.com and got through in an hour. Talking to an agent got my $ unlocked so fast - turns out my check was sent to my old address even though I updated it months ago.
OP have you tried going physically to a NYS career center? sometimes they can help you with unemployment issues too and at least you're dealing with a real person
I swear they design the system to be confusing on purpose. When I got my backpay it came in 3 separate deposits over 2 weeks. First big chunk, then nothing for 8 days, then two smaller payments back to back. Nobody at NY unemployment could explain why. 🤦♂️
The unemployment website is useless for this. You 100% need to call and talk to a human. If your reason was that you were working a temp job, they should be able to help you claim those weeks since you're eligible again now.
just went through this exact thing. its a nightmare BUT they will backdate you if you can get a human on the phone. its just the 'getting a human' part thats impossible. i ended up using claimyr.com after trying for 3 weeks to get through. paid them and had an agent on the line within the hour. they fixed it all up on that call. best money i spent all year considering how much backpay i was owed!
whatever you do, DON'T file an amended return for this! the IRS specifically said not to do that for the unemployment tax exclusion. it will just mess things up more and push you to the back of line
tip from a former IRS employee: call the regular number but speak spanish when prompted. the spanish line has way shorter wait times and most agents speak english too. they'll just transfer you if needed
Hiroshi Nakamura
Is it possible you have a different overpayment? Sometimes people get confused because they had more than one issue. Double check all your DOL correspondence to make sure this isn't a separate overpayment.
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Zainab Mahmoud
•I thought about that but the dates match exactly. It's the same 3 weeks from May that they're claiming I have forfeit days for. And the amount is identical to what they already took.
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Hiroshi Nakamura
•Then yeah, sounds like a system error on their part. Their computers are from like 1985 so I'm not surprised. Keep us updated if you get it resolved!
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Isabella Costa
i faxed them my documents (yes FAXED because sometimes their online system doesnt work) and they fixed my issue. try sending a fax with all your proof. sounds ancient but sometimes the old ways work better with them
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