New York Unemployment

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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more thing to consider - check if your county has any COVID relief funds still available. Some NY counties received extended funding and haven't used it all up. You'd need to call your specific county social services department to ask. Also, if you paid into an optional 1099 disability insurance plan through a private insurer (not the state program), you should contact them immediately. Some private disability plans do cover illness including COVID.

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I don't have private disability insurance unfortunately. But the county relief funds tip is helpful - I'll definitely check that out tomorrow. I'm in Albany County if that makes any difference.

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For Albany County specifically, contact the Department of Social Services at (518) 447-7300. They've had some targeted emergency assistance programs for situations like yours. As for next steps, I'd recommend: 1. Call the NYS unemployment office for clarification (using the Claimyr service someone mentioned might help you get through faster) 2. Contact Albany DSS about emergency funds 3. Look into whether you can apply for SNAP benefits (food stamps) temporarily while you recover 4. Check if you qualify for an emergency rental assistance program if housing costs are a concern Don't give up - there are resources available, even if traditional unemployment isn't an option!

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Thank you so much for this detailed info! I'll start making these calls tomorrow. Really appreciate everyone's help here.

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my brother had same problem last month and he went in person to the career center and they helped him!! not sure if theres one near u but maybe worth a shot??

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This is good advice. While career centers can't directly fix claim issues, they can often help escalate cases or provide guidance on next steps. The NY Department of Labor website has a page listing all career center locations.

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There's one about 40 minutes from me. If I can't get through by phone by Thursday, I'll try going there. Thanks for this suggestion!

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UPDATE: Finally got through!!! Used the payment trace number that someone suggested here, called at 8:01am, and got a real person after only 12 minutes on hold. My issue was that there was an "identity verification flag" on my account that no one told me about. They needed me to upload my ID again (even though I did this when I first applied). The agent removed the hold and said my payments should resume within 3 business days. THANK YOU everyone for your help and suggestions!!

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Great news! So glad you were able to get it resolved. This is a perfect example of why speaking with an agent directly is so important - these identity verification flags happen fairly often and there's no way to know about them without talking to someone.

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nice!! 👍

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After reading through this thread, I want to clarify something important: When your benefit year ends, your claim ends - this is standard procedure and has been part of UI for decades. The notices being sent now are not unusual, though the timing (only one week notice) is problematic. What IS different now compared to previous years is that there are fewer extended benefit programs available. For those who've exhausted regular UI and haven't found work, this creates a significant hardship that wasn't as common in recent years when more safety nets were in place. For immediate help, 211 is a resource hotline that can connect you to local emergency assistance programs.

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Thank you for explaining. I guess I just assumed there would be some kind of backup plan or extension. I'll call 211 today.

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After you've addressed your immediate needs through the emergency programs others have suggested, I strongly recommend connecting with your local Workforce Innovation and Opportunity Act (WIOA) office. They offer job training, resume assistance, and sometimes can help with direct placement into positions that match your skills. Sometimes they have grants for people in your exact situation.

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I'll look into that, thank you. I've been applying to jobs for months with no luck, so maybe a different approach would help.

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this happend to me back in january. my payment was late but only that 1 week. turned out they were doing fraud reviews on random accounts. never had to do anything and money came 4 days late

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that makes me feel better! hopefully just a random delay then

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UPDATE: Her payment just came through about an hour ago! Thanks everyone for the help and reassurance. Seems like it was just the system delay after all.

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Glad to hear it worked out! For future reference, the NYSDOL posts updates about maintenance and delays on both Twitter and their website under the "Alert" section. Might be worth checking there first if you notice any irregularities with future payments.

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just got my recovery payment today! $1176 after taxes. timeline was: 1st docusign march 2, 2nd docusign march 18, payment april 2. hope everyone else gets theirs soon

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Thanks for sharing your timeline! That's helpful to know what to expect. Did they send you any kind of notification when the payment was coming, or did it just show up?

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just showed up in my account this morning. got an email notification after it was already there

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FINAL UPDATE: Got my second DocuSign this morning! Filled it out right away. For anyone else waiting, definitely don't just sit around like I did. Either try calling (good luck) or use a service to get through. Turns out my issue was simple to fix but would have never been resolved if I hadn't spoken to someone directly. The agent said to expect payment within 14 business days after submitting the second form.

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Thanks for coming back to update! Did they tell you if there will be another email confirming they received your second DocuSign? I submitted mine yesterday but haven't heard anything back.

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They said I should get a confirmation email within 24-48 hours, and then nothing until the payment processes. I'll post again when I get the money!

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