Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Ava Thompson
theres a buncha misinformation here tbh. if u didnt work enough during ur benefit year (like earn 10x ur weekly benefit) u might just get auto-extended n not have to file new claim. system tells u what to do
This is partially correct but not entirely. Whether you need to file a new claim depends on several factors, including if you worked during your benefit year and if you qualify under current eligibility requirements. The system will typically prompt you with next steps, but it's always best to be prepared to file a new claim after your BYE date.
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NeonNebula
quick question does anyone know if we have to report the extra $300 we got per week last march? or is that part already included in the form?
Malik Thomas
•All supplemental benefits should already be included in your 1099-G total amount. The form shows the combined total of all unemployment payments you received during the year, including any federal supplements. You don't need to report them separately - just use the total shown on the form.
Chloe Davis
By the way, I filed a complaint with the state comptroller last year after the 1099 forms disappeared. They claimed it was a "scheduled maintenance" that somehow lasted for weeks with no prior notice!!! Don't believe their excuses - they just don't invest in proper IT infrastructure and we all suffer for it.
Emma Wilson
•It's so frustrating! The whole system feels like it's held together with duct tape sometimes. Thanks for trying to hold them accountable though!
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I had the same problem last month when they were doing some other update. What worked for me was trying to log in using the mobile site instead of the regular website. For some reason it was still working even when the main site was down. Try typing m.labor.ny.gov instead of the regular address.
NeonNova
•Great tip! Just tried the mobile site and was able to at least see my account summary page. Still getting errors when trying to access detailed payment info, but it's better than nothing. Thanks!
Ava Thompson
For anyone still experiencing issues, the NYSDOL just posted an update on their social media. The system should be fully operational again by 9am tomorrow. They're also extending all certification deadlines by 3 days to accommodate for the downtime.
They ALWAYS say that and then it never works right. I'll believe it when I see it.
thx for the update! good to know about the deadline extension
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Luis Johnson
THE NY UNEMPLOYMENT SYSTEM IS COMPLETELY BROKEN!! They DELIBERATELY make it hard to get your money hoping you'll give up. I had the EXACT same issue last month and had to call 67 TIMES before getting through. When I finally talked to someone they said "oh it was just a glitch in the system" and fixed it in 30 seconds. They do this ON PURPOSE to save money!!!! Everyone should file complaints with the state oversight board!
While the system certainly has its frustrations, most delays are due to verification procedures and high volume rather than deliberate obstruction. The NYSDOL processes thousands of claims daily, and the verification systems are designed to prevent fraud, which increased 400% during the pandemic. These protective measures sometimes create legitimate delays, but there's no evidence of intentionally withholding approved benefits.
FINAL UPDATE: All my payments just hit my account this morning! 5 weeks of backpay all at once. Such a relief! If anyone else is dealing with this, definitely keep calling until you get through to someone who can actually check your specific claim status. Don't just trust when they say "it's processing" or "it should be there next week" - ask for specific details about what's causing the delay.
Congrats! So happy for you!
Thanks for updating! This gives me hope mine will come through soon too!
Hunter Brighton
btw when i was in your situation i eventually got through by calling EXACTLY at 8:00am the second they opened. Like i had my phone ready and kept hitting redial. Still took 3 days but finally got someone.
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Justin Chang
•I tried that too!!! I set my alarm for 7:55am and started calling right at 8 and STILL couldn't get through. It's like they don't want to help people.
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Justin Chang
UPDATE: I tried the Claimyr thing someone suggested and it actually worked! Got connected to a real person at NYSDOL after trying for weeks. They fixed my claim issue - turns out there was a verification problem they never told me about. My payments should start processing now. Thanks everyone for the help!!!
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Grace Thomas
•That's great news! Glad you got it resolved. For future reference though, your state representatives really can help with these issues too - just takes longer. They have staff specifically for helping constituents with state agency problems.
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Justin Chang
•Thanks! I'm just relieved it's finally fixed. Been so stressed about this for weeks!
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