New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused about this whole thing. I thought all money you earn from work counts as wages? Why would some payments not be taxable for unemployment purposes but still be income?

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It's because FUTA (Federal Unemployment Tax Act) has specific rules about what employers have to pay unemployment tax on. Just because you receive money doesn't mean your employer paid unemployment tax on it, and that unemployment tax is what funds the system that pays benefits.

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The whole system is so confusing!! I've been trying to figure out my base period wages for weeks and every time I think I understand it something else pops up. Why can't NYS Department of Labor just make this simpler?

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If you're having trouble getting through to NYS Department of Labor to file your claim, I recently discovered this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to get through for days and this got me connected in about 20 minutes. Really helped me get my claim moving when I couldn't reach anyone through the regular phone lines.

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Interesting, I might need this if I run into issues. Have you used it successfully?

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Yeah, worked great for me. I was skeptical at first but it actually got me through to resolve an adjudication issue that had been pending for weeks.

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Don't overthink this - just file your claim! I've been in the workforce for 15 years and have filed for unemployment twice during layoffs. Never once has it come up in job interviews or applications. The whole point of the unemployment system is to provide a safety net for workers. Use it!

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The key thing is whether you earned enough wages during your benefit year to meet the monetary requirements for a new claim. If you worked part-time while collecting, those earnings could count toward establishing a new benefit year. You'll need to file a new application and they'll determine if you're monetarily eligible based on your recent work history.

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This is so confusing! Why doesn't the NYS Department of Labor website explain this stuff more clearly? I'm terrified I'll mess something up if I try to refile.

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I had the same issue last year and couldn't get through to NYS Department of Labor no matter how many times I called. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to review my work history and walk me through the refiling process. Turned out I did qualify for a new claim.

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How does that work exactly? Sounds too good to be true with how impossible it is to reach anyone at NYS Department of Labor these days.

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It's legit - they basically handle the calling and waiting for you, then connect you when they get an agent on the line. Way better than spending hours on hold just to get disconnected.

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The whole system was a mess during that time. Biden extended a lot of the pandemic programs that were about to expire under Trump, but the NYS Department of Labor took forever to update their systems. A lot of people had gaps in their benefits while they figured it out. You should check your payment history in your online account to see exactly what you received and when.

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Ugh this brings back bad memories! I had to reapply for everything and it took months to get straightened out. The NYS Department of Labor really dropped the ball on communication during that transition.

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Same here! I thought I was going crazy because my weekly claim amounts kept changing with no explanation.

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mine took about 10 days last year when i got laid off from my warehouse job, but that was before all the recent changes to the system

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Just want to add that you should start filing your weekly claims right away even if your initial claim isn't approved yet. You can't get paid for weeks you don't certify, so don't wait! Log into my.ny.gov every Sunday to file your weekly claim.

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Oh wow I didn't know that! So I should start filing weekly claims this Sunday even though I just applied yesterday?

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Yes absolutely! The weekly claims are separate from your initial application. You need to file every week to establish your waiting week and be eligible for payment once approved.

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