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Ugh the whole system is so frustrating!! Employers lie all the time and NYS Department of Labor just believes whatever they say first. I've been trying to get through to an actual person at NYS Department of Labor for WEEKS about my own claim issues. The phone system is impossible.
I had the same problem reaching NYS Department of Labor by phone until someone told me about this service called Claimyr (claimyr.com). They basically call for you and get you connected to an actual agent. I was skeptical but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through the same day and finally got my adjudication issue resolved. Might be worth checking out if you can't get through on your own.
wait so if you quit because of unsafe conditions that counts as being fired? i didnt know that was a thing
THE SYSTEM IS SO CONFUSING!! why can't they just have a simple list of who can and can't apply instead of making everyone guess if they qualify or not. I spent weeks worried I couldn't file only to find out I was eligible the whole time.
Bottom line - if your friend was fired from a regular W-2 job and it wasn't for serious misconduct, she should definitely try filing a claim. NYS Department of Labor will review her case during adjudication and make the final determination. It's better to apply and potentially get denied than not apply at all and miss out on benefits she's entitled to.
If you're having trouble getting through to NYS Department of Labor to file or have questions, I actually used this service called Claimyr recently when my claim got stuck in adjudication. They help you get connected to actual agents without waiting on hold forever. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting hung up on.
THE WHOLE SYSTEM IS A JOKE! They make it impossible to get help when you need it most. I've been trying to resolve an overpayment issue for months and every time I call they transfer me to someone else who transfers me again. It's like they WANT people to give up.
Just wanted to add that when I reopened my claim last year, everything went smoothly online. The key is making sure you do it as soon as possible after becoming unemployed again. There might be a waiting week depending on your situation, but your benefit amount should stay the same as your original claim.
CosmicCowboy
The whole system is ridiculous anyway. They make it so complicated to figure out if you even qualify and then the application process is a joke. I've been fighting with them for weeks over some stupid technicality about my last day of work.
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Paolo Longo
•ugh tell me about it... at least they finally got rid of some of the pandemic stuff that was making everything even more confusing
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Natasha Orlova
Just file the application! Worst case they deny it and you can appeal. Better to try than assume you don't qualify.
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