New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm going through something similar right now. Filed my claim 2 weeks ago and it's stuck in adjudication while they investigate the separation. My old boss is probably telling them I was a terrible employee when really they just wanted to cut costs. It's so stressful not knowing if I'll get approved.

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Hang in there! The adjudication process is nerve-wracking but they're pretty fair about it. Make sure you check your my.ny.gov account regularly for any requests for additional information.

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The whole system is rigged against workers anyway. Even if you do everything right, employers will find ways to contest your claim just to be vindictive. NYS Department of Labor should automatically approve anyone who gets fired unless there's CLEAR evidence of misconduct, not put us through these lengthy investigations.

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I mean, I get the frustration but they do have to investigate to prevent fraud. The process just needs to be faster.

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If you're having trouble getting through to NYS Department of Labor to ask questions about part-time work, I had success using Claimyr. It's a service that helps you get connected to an actual agent instead of waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about reporting freelance income and actually got through to someone at claimyr.com who helped clarify the rules.

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Never heard of this... sounds too good to be true? How much does it cost?

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It's legitimate - they basically handle the calling and waiting for you. I was skeptical too but after 2 weeks of trying to reach NYS Department of Labor myself, I figured it was worth trying.

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The NYS Department of Labor is SO BAD at explaining this stuff clearly! I've been on unemployment twice and each time the rules seemed different. Just document everything you earn and when you earned it. Keep copies of all your weekly claim submissions too in case they ask for proof later.

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This is exactly why I gave up on my UI claim. The whole system is rigged. Companies exploit prison labor, pay us nothing, then we get blamed for not working hard enough. NYS Department of Labor just pushes us through their broken job search requirements while ignoring the real problems.

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I understand your frustration, but giving up on benefits you're entitled to only hurts you. The system has problems, but you still need to eat while we work on fixing it.

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wow never thought about it this way but makes sense. no wonder my factory job disappeared

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The unemployment rate in NY is actually not terrible compared to some other places right now, but that doesn't mean the NYS Department of Labor system is running smoothly. My advice is file your weekly claims religiously even if your initial claim is still pending. Missing a week can cause huge problems later.

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ugh don't even get me started on how broken this whole system is!! I've been fighting with them for MONTHS over an overpayment notice that makes no sense. They want me to pay back $2800 because apparently I didn't report some work correctly but I followed their instructions exactly. The whole department is a joke and they make it impossible to talk to anyone who can actually help.

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that sucks man, did you try appealing it?

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ugh the whole system is so confusing!! why can't they just coordinate between programs instead of making us report the same info to everyone separately

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Just wanted to add that when you report to SNAP, make sure you have your unemployment award letter from NYS Department of Labor handy. They'll want to see the official documentation showing your weekly benefit amount. Also keep track of any weeks you don't claim unemployment since that will affect your SNAP calculation too.

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