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If you're having trouble getting through to NYS Department of Labor to ask questions about part-time work, I had success using Claimyr. It's a service that helps you get connected to an actual agent instead of waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about reporting freelance income and actually got through to someone at claimyr.com who helped clarify the rules.
This is exactly why I gave up on my UI claim. The whole system is rigged. Companies exploit prison labor, pay us nothing, then we get blamed for not working hard enough. NYS Department of Labor just pushes us through their broken job search requirements while ignoring the real problems.
The unemployment rate in NY is actually not terrible compared to some other places right now, but that doesn't mean the NYS Department of Labor system is running smoothly. My advice is file your weekly claims religiously even if your initial claim is still pending. Missing a week can cause huge problems later.
ugh don't even get me started on how broken this whole system is!! I've been fighting with them for MONTHS over an overpayment notice that makes no sense. They want me to pay back $2800 because apparently I didn't report some work correctly but I followed their instructions exactly. The whole department is a joke and they make it impossible to talk to anyone who can actually help.
ugh the whole system is so confusing!! why can't they just coordinate between programs instead of making us report the same info to everyone separately
Just wanted to add that when you report to SNAP, make sure you have your unemployment award letter from NYS Department of Labor handy. They'll want to see the official documentation showing your weekly benefit amount. Also keep track of any weeks you don't claim unemployment since that will affect your SNAP calculation too.
Fatima Al-Sayed
I'm going through something similar right now. Filed my claim 2 weeks ago and it's stuck in adjudication while they investigate the separation. My old boss is probably telling them I was a terrible employee when really they just wanted to cut costs. It's so stressful not knowing if I'll get approved.
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Mei Chen
•Hang in there! The adjudication process is nerve-wracking but they're pretty fair about it. Make sure you check your my.ny.gov account regularly for any requests for additional information.
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Dylan Hughes
The whole system is rigged against workers anyway. Even if you do everything right, employers will find ways to contest your claim just to be vindictive. NYS Department of Labor should automatically approve anyone who gets fired unless there's CLEAR evidence of misconduct, not put us through these lengthy investigations.
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Liam O'Sullivan
•I mean, I get the frustration but they do have to investigate to prevent fraud. The process just needs to be faster.
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