New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor for any claim-related questions, I had good luck using Claimyr to get through to an actual agent. They have a service at claimyr.com that helps you navigate the phone system. There's even a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of being on hold.

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How much does that cost? I've been trying to get through to NYS Department of Labor for weeks about my adjudication status.

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They focus on getting you connected rather than charging high fees. Worth checking out if you're stuck in phone hell with NYS Department of Labor.

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The unemployment system was a mess during those years too, just for different reasons. Now at least NYS Department of Labor has better online systems, though the adjudication process still takes forever.

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Just make sure you're actually eligible before filing! NYS Department of Labor will review your claim and if you quit voluntarily or were fired for misconduct, you might get disqualified. Better to have all your documentation ready about why you're unemployed - layoff notice, termination letter, whatever you have.

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the waiting week thing is so dumb, like why make people wait when they already lost their job and need money RIGHT NOW

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totally agree but at least ny pays pretty decent compared to other states once it kicks in

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wait so the pandemic unemployment is over?? I thought there were still extra programs available

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The pandemic programs like PUA and PEUC ended in 2021. Now it's just regular unemployment insurance, but that's what most people qualify for anyway if they had traditional employment.

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Just remember you'll need to do the job search requirements now too. I think it's 3 job search activities per week and you have to keep a log. The NYS Department of Labor website has all the details about what counts as a valid job search activity.

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Good to know, thanks! I'll make sure to start tracking that right away.

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The whole system is designed to screw over part-time workers! I've been fighting with NYS Department of Labor for months over similar issues. They expect people to work full-time consistent schedules but then don't account for the reality of gig work and retail scheduling. It's absolutely ridiculous that you can work and pay into the system but then get denied because your earnings pattern doesn't fit their arbitrary boxes!

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I feel you on the frustration but there are good reasons for the earnings requirements. The system needs to ensure people have sufficient work history and earnings to justify benefit payments. That said, calling NYS Department of Labor directly can help clarify if there were any reporting errors. I had luck using a service called Claimyr (claimyr.com) when I couldn't get through their phone lines - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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wait are you sure you're looking at the right base period? mine was different than what i expected when i filed my claim last month

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Good point! OP should double-check which quarters NYS Department of Labor used as their base period. If you filed recently, your base period would be Q1 2024 through Q4 2024. If your retail work was mostly in late 2024, some of those earnings might not be included in the base period calculation.

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ugh the whole system is so frustrating. i quit my job because of similar issues and NYS Department of Labor denied me. apparently my situation wasnt bad enough even though i was having panic attacks every morning. they make it nearly impossible to get benefits if you quit.

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thats exactly what im worried about. did you try to appeal it?

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If you're having trouble reaching NYS Department of Labor to discuss your specific situation, I used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours.

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thanks for sharing! might check that out if i cant get through the regular way

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