New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS BROKEN!!! I've been waiting 2 MONTHS and nobody at NYS Department of Labor can give me a straight answer about what's happening with my claim. They make you jump through hoops and then just leave you hanging with no income.

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I feel your frustration but getting angry doesn't help. The adjudication process exists for good reasons even though it's painful to wait through.

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Keep documentation of everything - your filing dates, weekly claim confirmations, any correspondence. If there are issues later you'll need proof you followed all the requirements. Also double-check that you're meeting the job search requirements during this waiting period.

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Good point about the job search log. I've been doing searches but haven't been keeping detailed records like I should.

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THE WHOLE SYSTEM IS DESIGNED TO DENY PEOPLE! They probably just rubber stamped whatever your employer said without investigating. I've seen this happen so many times - they side with employers automatically even when they're lying about the reason for termination.

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While the system has issues, appeals do work when you have evidence. Don't give up before trying the proper channels.

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definitely appeal this! worst case scenario you're in the same position you are now. but if they made a mistake you could get backpay for all the weeks you've been waiting

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ugh dealing with unemployment bureaucracy is bad enough NOW, can't imagine what it was like in 1982 without computers. I've been trying to get through to someone at NYS Department of Labor for weeks about my adjudication status and the phone system is still a nightmare

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If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr that actually got me through to an agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.

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Thanks! I'll definitely check that out. This adjudication has been pending for 3 weeks now.

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honestly the unemployment system has always been designed to discourage people from using it, whether that's 1982 or 2025. they just make it slightly less obvious now with the online portals

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The whole system is designed to confuse people and pay out as little as possible! I've been dealing with NYS Department of Labor for months and they make everything unnecessarily complicated. Your benefit amount is probably exactly what they intended - just enough to keep you from starving but not enough to live comfortably. Don't expect any help from their customer service either.

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I feel you on the customer service but the benefit calculation is actually pretty straightforward once you understand the base period thing. It's just not explained well anywhere.

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Same boat! My calculation seemed totally random until someone explained that they use your earnings from like a year ago, not your current job. So frustrating that they don't just use your last few paystubs like normal people would expect.

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This whole system is so bureaucratic! Why can't they just make it simple instead of having federal AND state involvement? No wonder people get confused about who to contact when there's problems.

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my cousin in florida gets unemployment too and she said her amounts different than mine even though we made similar money, guess thats the state vs federal thing

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