Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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If you really need to get through to NYS Department of Labor to understand your options better, I had success using a service called Claimyr (claimyr.com). They help you get through to an actual agent when the phone lines are impossible. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out before you make any drastic decisions.
never heard of that but honestly anything is better than trying to call NYS Department of Labor directly. those phone lines are a nightmare
Look into constructive dismissal. If they're making your work environment unbearable or cutting your hours significantly, you might be able to quit and still qualify for benefits. Document everything - the hour cuts, any harassment, policy changes that affect your pay. NYS Department of Labor sometimes approves claims when people quit for 'good cause.
I've been keeping track of my schedule changes. They cut me from 35 hours to about 20 hours per week over the last month. Would that count as good cause?
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The NYS Department of Labor system is completely broken! This happens to people constantly and they never explain what's going on. I've been fighting with them for months over different issues and they just give you the runaround every single time.
I feel your frustration but that doesn't really help the OP figure out what's wrong with their specific situation.
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Honestly the whole system is confusing and they don't explain anything clearly. I've been dealing with NYS Department of Labor for months and half the time I don't understand what they're asking for. But no, unemployment is definitely not social security - completely different bureaucracies making your life difficult in different ways!
Just to add - your unemployment benefits might be taxable income for federal taxes, but that's different from affecting Social Security. Make sure you're setting aside money for taxes if you're not having them withheld from your NYS Department of Labor payments.
Good point about taxes, I didn't think about that. I should probably have them withhold something.
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If you're having trouble getting through to the IRS about your unemployment tax refund status, I had luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold trying to check my refund status.
Is that for the IRS or just NYS Department of Labor? I need to talk to someone about my federal unemployment tax refund.
It's actually for NYS Department of Labor agents, not IRS. But if you have questions about your NY unemployment benefits that affected your taxes, it could still be helpful.
The unemployment tax situation is so confusing. I got unemployment benefits in 2023 but didn't realize I could get a refund until this year. Can I still file an amended return for that?
Yes, you can file an amended return (Form 1040X) for 2023 if you paid taxes on unemployment compensation. You have up to 3 years from the original filing deadline to amend.
Connor Byrne
The whole NYS Department of Labor system is a joke honestly. They make you jump through all these hoops and then take forever to process anything. I've been waiting 3 weeks just to get someone to explain why my claim was flagged for 'review' when I was clearly laid off through no fault of my own. Meanwhile bills keep coming and they act like we can just wait indefinitely for their bureaucracy to move.
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Yara Elias
•I feel your frustration! The waiting is the worst part when you're already stressed about money.
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Dmitry Petrov
Just to add - if you were laid off for economic reasons (company downsizing, lack of work, etc.), your claim should process relatively quickly once they verify your employment history. The delays usually happen when there are questions about the reason for separation or if you have wages from multiple employers that need to be sorted out. Keep filing those weekly claims even if they show $0 - you'll get backpay once your claim is approved.
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