New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole online system is honestly pretty terrible but it's your only real option. Don't expect it to work smoothly - I had to restart my application three times because it kept crashing. And good luck if you need to talk to an actual person at NYS Department of Labor, their phone system is basically designed to hang up on you.

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Just wanted to add that once you file your initial claim, you'll need to file weekly claims every week to keep getting benefits. Don't forget about that part! The weekly claims are much shorter but you have to do them consistently.

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Good point! How do I know when to start filing the weekly claims?

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You'll get instructions after your initial claim is processed. Usually they'll send you a letter or email with your claim number and weekly claim schedule.

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There's also the possibility that if your school was accredited and you're eligible for a closed school discharge of student loans, there might be additional support available. Contact your state's higher education agency as well as filing with NYS Department of Labor. Document everything about the school closure - dates, notifications, any communications.

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Good point about documenting everything. I saved all the emails they sent about the closure. The school said they're trying to help students transfer to other programs but nothing concrete yet.

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my sister went thru something similar but it was a beauty school that closed. she ended up having to start working again right away because she couldn't get unemployment. really depends on your work history i think

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I had trouble reaching NYS Department of Labor during my layoff situation last year - kept getting busy signals and disconnected calls. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get answers about my claim status when the online system wasn't updating.

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Interesting, I might need to try that if my adjudication drags on much longer. Did they charge you for it?

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They focus more on the value of getting through rather than cost - honestly worth it when you're stressed about bills and need real answers about your claim.

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The whole system is a joke during mass unemployment. They act like they're prepared but then everything crashes when people actually need it. I was unemployed for 6 months in 2020 and the website was down half the time.

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Just want to add that you should also look into partial unemployment benefits if you're still working those 15 hours. You might be able to collect some benefits while still working the reduced schedule, which could buy you time to find a better job without having to quit immediately.

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I didn't know that was an option either! Would I qualify for partial benefits with such a big hour reduction?

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ugh the whole unemployment system is so confusing. why cant they just make it simple - if you need help you get help!

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Just remember they also deduct taxes if you elect to have them taken out. I made the mistake of not having taxes withheld and owed a bunch at tax time. You can change this anytime though through your online account.

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Good point! I did elect to have the 10% federal tax withheld but wasn't sure about state taxes. Do they withhold NY state taxes automatically?

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No, NY doesn't automatically withhold state taxes from unemployment. You have to pay quarterly estimated taxes or set aside money for when you file your return.

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The whole system is designed to confuse people I swear. They could make this so much clearer on the website instead of using all this bureaucratic language that nobody understands.

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I agree the presentation could be better, but the information is all there if you know where to look. The Unemployment Insurance Handbook on the NYS Department of Labor website has detailed explanations of all the calculations.

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