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i went through this whole process last year when my company downsized. honestly the hardest part was just getting through to someone at NYS Department of Labor when I had questions. their phone lines are always busy and the wait times are ridiculous. ended up using this service called claimyr.com that helped me get through to an actual agent. they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. was way easier than sitting on hold for hours
Just to add - there are different types of unemployment situations. Regular UI is what most people think of, but there's also partial unemployment if your hours get cut, and standby status for temporary layoffs where you expect to return to the same job. Each has slightly different rules but all go through NYS Department of Labor.
The NYS Department of Labor phone lines have different hours than the online system. If you need to speak to someone, they're typically open Monday-Friday 8am-5pm, but the my.ny.gov portal for weekly claims is always available. Just make sure you file before your weekly deadline.
Speaking of phone lines, I've been trying to reach them for weeks about my adjudication issue and can never get through. The hold times are insane and half the time I just get disconnected.
I had the same problem with getting through to NYS Department of Labor by phone. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.
i thought you could get unemployment if you quit for good reason like if your boss was being abusive or something? my friend got benefits after she quit because her manager was harassing her but she had to prove it
The NYS Department of Labor will scrutinize voluntary quits very carefully. Even if you think you have good cause, they might still initially deny your claim and you'll have to go through the appeal process. That could take weeks or months before you see any money. Are you sure you can't try to resolve the workplace issues first or look for another job while still employed?
Wait, are you sure you filled out the separation reason correctly? Sometimes if the employer reports it wrong or if there was any voluntary aspect to the closure process, it can affect your eligibility. Did you check what your employer reported as the reason for separation?
Been there! The key is the appeal hearing - that's where you can present all your evidence about the closure being involuntary. Bring the WARN notice, any company communications about the shutdown, and if possible, testimony from other laid-off workers. The initial denial might just be a processing error.
Dmitry Smirnov
If you're having trouble reaching someone at NYS Department of Labor by phone, I recently discovered this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be easier than trying to rush to the office after work, especially since most claim issues need to be handled by phone agents anyway.
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Fatima Al-Farsi
•Never heard of that before. Is it legit? I'm desperate at this point because my adjudication has been pending for weeks.
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Dmitry Smirnov
•Yeah it's legitimate, they just help you navigate the phone system to reach an actual person. Way better than spending hours on hold or driving to an office that might not even be able to help.
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Ava Rodriguez
just go early in the morning when they open at 8am if you can take time off work. afternoons are always packed
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