Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
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While you're waiting, make sure you're keeping track of your job search activities. Even though you can't file weekly claims yet, you'll need to meet the work search requirements once your claim is approved. NYS Department of Labor requires 3 job contacts per week, so start documenting those now. Also, if you haven't heard anything after 3 weeks, you can try calling the claims center, though the wait times are pretty brutal.
Oh god the phone system is a nightmare. I spent literally hours on hold last month trying to get through to someone about my claim status. There's actually a service called Claimyr that helped me get connected to an actual NYS Department of Labor agent - they have this system that calls for you and gets you through the queue. Check out claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration.
Interesting, I'll keep that in mind if I need to call. Hopefully my claim goes through without any issues but good to know there are options if I get stuck in phone hell.
Just went through this myself a few months ago. Applied on a Monday, got my approval letter the following Friday (so about 11 days). But then it took another week to figure out how to actually file my weekly claim because the my.ny.gov website is confusing as hell. Make sure you understand the difference between your initial application and your weekly claims - you'll need to file those every week to keep getting paid.
Yeah the weekly filing thing confused me too at first! You have to do it every single week even if nothing changes in your situation.
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I had so much trouble getting through to NYS Department of Labor when I had questions about collecting both benefits. Spent weeks trying to call and either got busy signals or got disconnected after waiting on hold forever. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to navigate the phone system myself.
Thanks for that tip! My mom hates being on hold forever. Did they help you get answers about the social security question specifically?
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Had trouble reaching NYS Department of Labor when I needed help with my application errors. Ended up using this service called Claimyr (claimyr.com) that got me through to an agent in like 10 minutes instead of waiting on hold for hours. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I got stuck on the wage verification part.
That's interesting, I've been trying to call them for days about my adjudication issue. Did they actually help resolve your problem or just get you through to someone?
The NYS Department of Labor system is honestly terrible compared to other states. Half the time it's down for maintenance and when it does work the interface is confusing. Just keep clicking through each section even if you're not 100% sure - you can always call and correct things later if needed. The important thing is getting your claim date established.
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Just to add - if you do need to file for unemployment benefits, you'll do it through the NYS Department of Labor website. The process can be confusing and sometimes you need to speak to someone directly. I had trouble getting through on the phone lines last month but found a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process much less stressful when I needed to verify my claim status.
Thanks for the tip! I'll bookmark that just in case I need help navigating the system.
Sophia Long
honestly the whole system is broken... took me 6 weeks to get my first payment and that was for a simple layoff. just keep filing weekly and eventually something will happen but dont hold your breath
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Angelica Smith
•While the system can be slow, 6 weeks is unusually long. Most claims without complications process within 3-4 weeks. If there are delays beyond that, it's usually due to missing documentation or the need for additional verification.
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Logan Greenburg
I'm in the same boat! Filed 10 days ago and nothing yet. This is so stressful when you have bills to pay. Did your employer contest the claim or anything like that? Sometimes that can slow things down.
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