New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

UGH the NYS Department of Labor eligibility rules are SO confusing and they make it impossible to get straight answers! I swear they do it on purpose to discourage people from applying. You shouldn't have to be a lawyer to figure out if you qualify for benefits you paid into!

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I feel you on this. The website is terrible and the phone system is even worse.

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Just apply anyway and let them determine eligibility. Worst case they say no, but at least you'll know for sure. The online application walks you through most of the questions.

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2 weeks isnt that bad honestly, mine took forever because i had worked in multiple states and they had to coordinate with other agencies. just keep filing weekly and be patient

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did you have to do anything special for the multiple states thing or did NYS Department of Labor handle it automatically?

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The whole NYS Department of Labor system is a joke! They make you jump through hoops for weeks while people are struggling to pay bills. I waited 6 weeks for my first payment and when I finally got someone on the phone they acted like it was MY fault for not submitting some random document I was never told about.

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same here, the stress of waiting for money while bills pile up is horrible

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The whole system is a NIGHTMARE now compared to back then!! Used to be you could actually talk to someone without waiting 3 hours on hold. Now they just hang up on you after an hour of waiting. Obama era was definitely better for unemployment claims.

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Just wanted to add that even though the process might be more complex now, the benefit amounts have increased. Maximum weekly benefit in NY is higher now than it was in 2017, so that's something positive at least.

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If you're having trouble reaching NYS Department of Labor to set up tax withholding for future claims, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have this video demo that shows how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of calling and getting busy signals.

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Thanks, I'll check that out. I've been trying to call NYS Department of Labor for days to ask about my tax situation and can never get through.

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My brother went through this last year. He owed about $2,800 on $16,000 in unemployment. He was able to set up a payment plan with the IRS for like $150 a month. It's not ideal but at least it's manageable.

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The whole system is rigged against workers. They deny legitimate claims hoping people won't appeal. Fight it but prepare for a battle. NYS Department of Labor will probably have your former employer provide their side of the story and they might lie to avoid paying higher unemployment taxes.

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While the system can be frustrating, most appeals with proper documentation do succeed when the initial denial was incorrect. Stay focused on gathering evidence rather than assuming the worst outcome.

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good luck! appeals can take forever but at least you get backpay if you win

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