New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Dmitry Smirnov

•

I've been on unemployment for about 7 months now and can definitely relate to the anxiety when payments don't show up at the expected time! From my experience, NYS DOL typically releases payments between 3-6 AM on Tuesdays, but I've learned that your bank's processing schedule makes a huge difference in when you actually see the money. I use PNC Bank and usually see deposits by 8 AM, but I've had them come as late as 2 PM on busy processing days. Since you certified Sunday night, you're still well within the normal window. My advice: first check your NYS DOL payment history online - if it shows "Payment Released" you're good to go, just waiting on banking. If it shows "Pending" or has any flags, that's when you need to investigate further. Also try your bank's mobile app as it often updates faster than their website. I've noticed that Tuesdays following long weekends or when there are federal holidays can have more delays due to ACH processing backlogs. Try not to stress until Wednesday evening - in my experience, the payment always comes through eventually!

0 coins

James Martinez

•

This is exactly what I needed to hear! I'm pretty new to unemployment and this is only my third payment, so I didn't realize how many variables could affect the timing. I just checked my NYS DOL account and it shows "Payment Released" for today, which is such a relief - I was convinced something had gone wrong with my claim. Your point about Tuesdays following long weekends having more delays makes total sense. I use Capital One and usually see deposits by 7 AM, but it's already 4 PM and nothing yet. I'll try the mobile app like you suggested and wait until Wednesday evening before really panicking. It's so helpful having experienced folks like you share what's actually normal versus when to worry. The stress of waiting for these payments is honestly almost as bad as being unemployed in the first place! Thanks for the reassurance.

0 coins

Molly Hansen

•

I'm also dealing with this same issue today! Usually get my payment around 7 AM on Tuesdays but it's now almost 5 PM and still nothing. This thread has been so reassuring though - I had no idea that banking processing times could vary so much or that ACH delays were this common. Just checked my NYS DOL account and it shows "Payment Released" so I'm feeling much better now. It's crazy how stressful these delays can be when you're relying on this money. Thanks to everyone sharing their experiences - it really helps newcomers like me understand what's normal versus when to actually panic. Going to set up those text alerts with my bank that someone mentioned earlier!

0 coins

I'm so glad this thread is helping ease your anxiety! I'm also relatively new to unemployment benefits and was panicking earlier when my payment didn't show up at the usual time. It's incredible how much useful information everyone has shared here - from banking processing schedules to the importance of checking your NYS DOL payment status first. The text alert tip is genius too - I'm definitely setting that up as soon as I get home. It's reassuring to know that "Payment Released" status means we're in good shape and just need to wait for our banks to catch up. The community here has been a lifesaver for understanding what's actually normal in this confusing process!

0 coins

I'm dealing with a similar overpayment situation and wanted to share something that might help everyone here. After reading through all these experiences, I called NYS DOL this morning at exactly 8 AM and actually got through! The representative explained that you can request a "waiver of overpayment" in addition to appealing if you can show the overpayment wasn't your fault or would cause financial hardship. This is separate from the appeals process and might be easier to qualify for. She also mentioned that if you're setting up a payment plan, you can request to have it based on your current income - they don't just give you a standard payment amount. I wish I had known about these options earlier. For anyone still within their 30-day window, definitely ask about both the appeal process AND the waiver option when you call. Document everything and don't let them rush you into a decision. This system is definitely confusing, but it seems like there are more options available than they initially tell you about in that scary overpayment letter.

0 coins

Max Knight

•

This is incredibly valuable information - thank you for sharing! I had no idea about the waiver option and I'm definitely going to ask about that when I call. The fact that you actually got through at 8 AM gives me hope too. Can you tell me more about what kind of documentation they said would be needed for the waiver application? I'm wondering if it's something I could pursue alongside an appeal or if I need to choose one path. Also, when they mentioned basing payment plans on current income, did they give you any sense of what information you'd need to provide to qualify for a lower payment amount? I'm really grateful you took the time to share these details - it's exactly the kind of insider information that can make a huge difference in how this all plays out.

0 coins

Mia Rodriguez

•

I'm new to this community but unfortunately not new to NYS DOL overpayment issues. I went through a similar situation about a year ago and wanted to share some practical advice that helped me navigate the process. First, definitely take advantage of that 30-day window - even if you're unsure about appealing, at least call to discuss your options and buy yourself time to gather documentation. When I called, I specifically asked for a supervisor who could explain the calculation in detail, which helped me understand where the discrepancy occurred. One thing I learned is that you can request to see the exact records they used to determine your overpayment - this often reveals errors in their system or misinterpretations of your reported information. I also discovered that keeping detailed records of EVERYTHING is crucial - dates of calls, representative names, confirmation numbers, payment receipts. Their system doesn't always sync properly between departments. For those dealing with fraud penalties specifically, I found that providing a written statement explaining your understanding of the rules at the time, along with any supporting documentation, can be very helpful in showing the mistake was unintentional. The process is definitely stressful and confusing, but don't let that intimidate you into just paying without exploring your options. You have more rights than they initially tell you about.

0 coins

Caleb Bell

•

This is such helpful advice, thank you for sharing your experience! I'm particularly interested in your point about requesting to see the exact records they used to determine the overpayment. When you asked for this information, did they provide it willingly or did you have to push for it? I'm wondering if there's specific language I should use when making this request to ensure they actually give me the detailed breakdown. Also, your tip about asking for a supervisor to explain the calculation is brilliant - I've been getting different explanations from different representatives and it's been so confusing. Did you find that supervisors were generally more knowledgeable and helpful than the initial representatives you spoke with? I have about 18 days left in my window and I'm trying to be as strategic as possible about gathering the right information before deciding whether to appeal.

0 coins

Had the exact same problem a few months ago! The waiting week thing is super confusing. What finally worked for me was calling the Teleclaim line (888-209-8124) instead of the main number - seemed to have shorter wait times. When you do get through, ask them to check if your waiting week was properly applied to your claim. Sometimes there's a glitch where it shows as served but isn't actually credited. Also make sure you didn't accidentally skip any weekly certifications during that first week - that can mess up the waiting week credit too. Once they fix it, the backpay should come pretty quick (mine was like 4-5 days). Hang in there!

0 coins

@e48375666769 This is really helpful info! Quick question - do you know if the Teleclaim line operates on the same hours as the main number? I've been trying to call during lunch breaks but wondering if early morning is still the best strategy even with this line. Also, did they ask for any specific documentation when you called about the waiting week credit?

0 coins

Malik Davis

•

@e48375666769 Just wanted to follow up and say THANK YOU! Used the Teleclaim number this morning at 8am and got through in about 20 minutes. The rep was super helpful and found that my waiting week had that glitch you mentioned - it showed as served but wasn't credited. She fixed it right away and said I should see the payment in 3-5 business days. You literally saved me weeks of frustration! For anyone else reading this, the Teleclaim line does have a menu but it's way shorter than the main number. Definitely try this route first! 🙌

0 coins

Debra Bai

•

I'm dealing with the same waiting week nightmare right now! Been stuck for about 2 weeks and getting nowhere with the main number. Seeing all these success stories with the Teleclaim line (888-209-8124) gives me hope though. Planning to call first thing tomorrow at 8am sharp. The glitch issue that @e48375666769 mentioned sounds exactly like what might be happening - my claim shows the waiting week as "served" but no payment ever came. Really appreciate everyone sharing their experiences here, it's so much more helpful than the official DOL website which basically tells you nothing useful. Will report back once I try the Teleclaim route!

0 coins

Natalie Chen

•

I went through this exact situation about 8 months ago with my former employer. They wanted to transfer me 95 miles away and I refused because the commute would have been financially devastating. I documented everything - the transfer request, my response declining it, and detailed calculations of travel costs and time. When I filed for unemployment, I was initially nervous about whether I'd qualify, but NYS DOL approved my claim after reviewing the documentation. The key was showing that the transfer created genuine hardship that no reasonable person could be expected to accept. My advice: get everything in writing from your employer, calculate the true cost per mile (including depreciation and maintenance), and don't be afraid to stand up for yourself. A 90-mile commute is absolutely unreasonable, and you shouldn't have to sacrifice your financial stability just to keep a job. The unemployment system exists for situations exactly like this where employers make working conditions untenable.

0 coins

Yara Nassar

•

Thank you so much for sharing your experience! It's really encouraging to hear from someone who went through almost the exact same situation and was successful with their unemployment claim. The fact that you were approved even with a 95-mile transfer gives me confidence that my 90-mile situation should qualify too. I'm definitely going to follow your advice about getting everything in writing and doing detailed cost calculations. Did your employer try to challenge the unemployment claim at all, or did they accept the decision? I'm wondering if I should prepare for any pushback from them during the process.

0 coins

I'm dealing with a very similar situation right now - my employer wants me to transfer 85 miles away and I'm terrified about what to do. Reading through everyone's experiences here has been incredibly helpful and reassuring. I had no idea that NYS DOL actually considers commute distance and costs when evaluating unemployment claims. The advice about documenting everything, calculating true vehicle costs including maintenance, and getting the refusal in writing is so valuable. It's also really encouraging to see multiple people who have been through this successfully. For those who have gone through the unemployment application process after refusing a transfer, how long did it typically take to get a decision? I'm trying to plan financially for the potential gap in income while the claim is being processed.

0 coins

Nora Bennett

•

Just so you know, there's also the state's unclaimed property database but that's for completely different stuff - like old paychecks or forgotten bank accounts. Unemployment benefits that you never claimed don't automatically go there. You have to work directly with NYS Department of Labor to recover any missed weekly certifications.

0 coins

NeonNebula

•

I went through something similar in 2022 and here's what I learned: you need to gather all your employment documentation from that time period before you call. Have your original claim confirmation, any correspondence from DOL, and proof of when you returned to work. The retroactive claim process requires you to prove you were unemployed and actively seeking work during those specific weeks. Also, make sure you're within the time limits - I think it's usually within 1 year of your benefit year end date, but double-check that. The sooner you start this process the better because it can take months to resolve.

0 coins

This is super helpful! I'm definitely going to gather all my paperwork before calling. Quick question - when you say "proof of when you returned to work," what kind of documentation did they actually accept? Like would a copy of my first paycheck from when I got called back be enough, or did they need something more official like a letter from HR?

0 coins

@NeonNebula this is really helpful info! I'm curious about the "actively seeking work" requirement for retroactive claims. If I got called back to my old job pretty quickly, do I still need to show proof that I was job searching during those few weeks I was unemployed? Or is being temporarily laid off with expectation of recall different? I'm worried they might deny my retroactive claim if I can't prove I was applying to other jobs during that short period.

0 coins

Prev1...7891011...1378Next