New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just want to add that the State Unemployment Tax (SUT) rate is separate from the federal FUTA rate. In NY you also have to factor in the Reemployment Service Fund which is 0.075% on top of your regular UI rate. Plus there's disability benefits tax too.

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Wait, there are multiple unemployment taxes? I thought it was just one rate. This is getting more complicated than I thought.

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been running my business for 15 years and these rates still surprise me every year... NYS Department of Labor should really make this stuff clearer

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While unemployment rates don't affect individual claims directly, they can indirectly impact processing times during periods of high unemployment when more people are filing claims. During economic downturns, NYS Department of Labor offices get overwhelmed with applications. Right now, with relatively low unemployment, processing should be more manageable. If you're having trouble reaching someone about your pending claim, I had success using Claimyr (claimyr.com) to get through to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.

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Never heard of that service before but anything to avoid sitting on hold for hours! Does it actually work for getting through to NYS Department of Labor?

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Yeah it worked for me when I needed to check on an adjudication issue. Much better than the endless busy signals I was getting.

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The whole system is broken regardless of what the unemployment rate is!!! I've been waiting FIVE WEEKS for my claim to move out of adjudication and nobody at NYS Department of Labor can give me a straight answer about what's taking so long.

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That really sucks, sorry you're dealing with that delay. Have you tried submitting any additional documentation they might need?

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Make sure the verification letter is recent - some landlords want it dated within 30 days. Also keep in mind it will show your gross weekly benefit amount before taxes, so budget accordingly if you're using this for rent calculations.

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Wait I'm confused - are we talking about a letter TO unemployment or FROM unemployment?? I thought this was about writing to NYS Department of Labor about something but now everyone's talking about getting letters from them??

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The OP needs a letter FROM NYS Department of Labor proving they receive benefits. It's for their landlord, not something they send to the unemployment office.

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Don't forget about the partial benefit formula if you're working part time while collecting. It gets complicated with the earnings deduction but basically you can earn up to $504 per week before it affects your unemployment completely. The NYS Department of Labor deducts 25% of anything you earn over $100 from your weekly benefit.

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Wait, I thought it was 50% of earnings over $100? Or am I thinking of something else? This stuff is so confusing.

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No, it's 25% for regular UI in NY. You might be thinking of a different state or a different program. The formula is your weekly benefit rate minus 25% of earnings over $100.

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The whole system is a joke anyway. They make it impossible to understand on purpose so people give up and don't claim what they're owed. I've been fighting with NYS Department of Labor for months over my benefit rate calculation and nobody can give me a straight answer.

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I feel you on that. The website is confusing and getting anyone on the phone is nearly impossible.

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Since you mentioned your claim is in adjudication - that's completely separate from EUC or any extended benefits. Adjudication is just NYS Department of Labor reviewing your initial claim to make sure you qualify. It can take a few weeks but has nothing to do with extensions. Focus on that first before worrying about what happens after your 26 weeks.

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Good point, I'm probably getting ahead of myself. The adjudication is taking forever though - it's been 3 weeks already with no updates.

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If you're having trouble getting through to NYS Department of Labor about your adjudication status, I had luck using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call.

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I remember EUC from when I was laid off in 2020 - it was a lifesaver back then. Gave me like 13 extra weeks I think? But yeah its definitely not around anymore. The whole system feels way more limited now.

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