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I had so much trouble getting through to NYS Department of Labor when I needed to check on my own claim status last year. The phone lines are always busy and the online system crashes constantly. If you really need to talk to someone there about reporting fraud, you might want to try using a service like Claimyr (claimyr.com) - they help people get through to actual NYS Department of Labor agents. I used them and they got me connected within an hour instead of spending days trying to call. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.
Look I went through something similar with a former employee. You can report suspected fraud online through the NYS Department of Labor website or call their fraud hotline. They take it seriously but the investigation process is confidential. You'll never know what happened with the case unless they ask you for more information as a witness. Just make sure you have actual evidence and not just suspicions.
The job search requirement is important too - you need to make at least 3 job contacts per week and keep a log. NYS Department of Labor can ask for your job search records at any time so make sure you're documenting everything properly.
I went through this last year when I got let go. Had trouble reaching NYS Department of Labor by phone for weeks to check on my claim status. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to call over and over.
The whole system is designed to make employers pay as little as possible while making it hard for workers to get benefits. Your employer's UI tax rate goes up if too many former employees collect unemployment, so they have incentive to fight legitimate claims. It's frustrating but that's how it works.
If you're having trouble reaching someone at NYS Department of Labor to ask questions about your claim, I had good luck using Claimyr (claimyr.com). They help you get through to an actual agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.
Same question but wondering about things like paying off credit cards or student loans with unemployment money? Technically it's income replacement but curious if anyone knows if that could cause issues?
Sofia Morales
If you're having trouble getting through to NYS Department of Labor on the phone (which happens A LOT), I recently discovered this service called Claimyr that actually gets you connected to a real person. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to reach someone about my claim status for weeks and this got me through in like 20 minutes. Might be worth it if you run into issues.
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Amara Nnamani
•Interesting, never heard of that. How much does it cost?
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Sofia Morales
•They focus more on the value than pricing details, but honestly after spending hours on hold it was worth every penny to actually talk to someone at NYS Department of Labor.
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Dmitry Popov
been there, it sucks but you'll get through it. just make sure you file right away and don't miss any weekly certifications or they'll stop your payments
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