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The system is fundamentally broken and they know it. They make it deliberately difficult hoping people will give up and stop claiming benefits. I've been through THREE separate adjudication processes this year alone, each one lasting weeks. The job search requirements are intentionally confusing and they change the rules without proper notification.
One thing that helped me was setting up a dedicated email folder for all NYS Department of Labor correspondence and keeping a calendar with important dates like when my job search activities are due. Prevention really is better than trying to fix problems after they happen. Also make sure your contact information is always current in the system.
ugh the whole system is broken... unemployment affects working people too because our taxes pay for it and then when we need it the system doesn't work properly
THE WHOLE SYSTEM IS A JOKE!!! They make it seem easy to apply but then they find every excuse to delay or deny your claim. I've been fighting them for 3 months over a simple separation issue and still haven't received a penny. Don't get your hopes up that it'll be smooth sailing.
I had such a hard time getting through to NYS Department of Labor when I filed my claim last year. Spent hours on hold trying to ask questions about my eligibility. Finally found this service called Claimyr (claimyr.com) that actually gets you connected to real NYS Department of Labor agents without the endless hold times. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my claim status.
Interesting, I'll keep that in mind if I run into issues. Hopefully the online filing process is straightforward enough that I won't need to call.
Natasha Romanova
If you're having trouble getting through to NYS Department of Labor by phone, you might want to check out claimyr.com - they help people actually reach unemployment agents when the regular phone lines are jammed. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Given how important it is to report this situation quickly, it might be worth looking into.
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QuantumQuasar
•Thanks I'll check that out. The regular NYS Department of Labor phone number has been impossible to get through on.
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NebulaNinja
Wait so what if someone is just in jail for like a weekend? Do you have to report that too or is there some minimum time period?
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Keisha Jackson
•Any period of incarceration where you can't work or look for work should be reported. Even a few days can technically affect eligibility for those specific weeks.
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