Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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When they switched me to Key2Benefits after my Chime shutdown, took over 2 months to get my money. Finally got thru to someone using claimyr.com and they fixed it in like 5 min. Turns out there was a 'security hold' nobody bothered to tell me about 🤦♂️
talking to an agent got my money unlocked so fast, it was the only way I could talk to a live agent. totally worth it when you're waiting on thousands in benefits.
I'm dealing with something very similar right now! My Chase account got flagged last month and they rejected my unemployment payment. Got the Key2Benefits card about 10 days ago but it's showing zero balance too. Reading through everyone's responses here, it sounds like there's almost always some kind of hold that they don't tell you about. I'm going to try that special Key2Benefits number someone mentioned (1-855-203-3823) tomorrow morning. If that doesn't work, I might have to try one of those callback services people are talking about. This whole system is so broken - they make it nearly impossible to get help when you need your benefits the most. Thanks everyone for sharing your experiences, at least now I know I'm not alone in this mess!
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have u tried requesting a direct deposit instead of the keybank card? Sometimes easier to set up new payment method than fix issue with current one. Go into ur account settings and see if u can update payment preferences
I've tried this multiple times but it won't let me change payment method because there's already money sitting in the KeyBank account. Apparently I have to resolve that first before switching methods 🙄
This is absolutely infuriating and I feel your pain! I went through something similar last year and it took 2 months to resolve. A few things that helped me: 1) File a complaint with the NY State Comptroller's office - they have an ombudsman specifically for unemployment issues. 2) Contact your local news station's "problem solver" segment - they love these stories and unemployment often responds quickly when media gets involved. 3) Try calling the TeleCert line instead of the main number - sometimes different departments can access different systems. 4) Document EVERYTHING in writing and send a certified letter to the DOL director outlining your situation and requesting immediate resolution within 10 business days. The paper trail is crucial if you do decide to pursue legal action. Don't give up - that money is rightfully yours and they can't just hold it hostage indefinitely. The system is broken but persistence usually pays off eventually.
Thank you for this comprehensive list! I hadn't thought about contacting the news - that's actually brilliant. These stories get attention and might force them to act faster. Also going to try the TeleCert line tomorrow, didn't know there were different departments with different access levels. Really appreciate you taking the time to write all this out!
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Just want to add that even after your claim is approved, the first payment can still take a few extra days to hit your account depending on your payment method. Direct deposit is faster than the debit card.
I just got my first payment this week after filing 3 weeks ago, so the 2-4 week timeline mentioned above seems accurate. One thing that helped me was setting up direct deposit right away instead of waiting for the debit card - it definitely speeds things up. Also, make sure you're checking your online account regularly for any messages or requests for additional documentation. Sometimes they need proof of your previous income or employment verification and if you miss those requests it can delay everything. Hang in there, the waiting is stressful but the payments do come through eventually!
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Anyone else feel like we need a support group for dealing with NYDOL? 😅 Maybe we can all pitch in for a group therapy session lol
Sign me up! I'll bring the stress balls and tissues 😂
I'll bring the coffee and donuts. We're gonna need the sugar rush to deal with this mess!
I had this exact same issue last month! What finally worked for me was going to my bank branch and asking them to print out a direct deposit form with the correct routing and account numbers. Turns out my online banking was showing a slightly different routing number than what I needed for direct deposits. The teller explained that some banks have different routing numbers for different types of transactions. Once I used the numbers from the official form, it went through immediately. Might be worth a shot!
Gabriel Graham
Pro tip: if you need records from your unemployment claim after it ends, file a 'Right to Know' request through the Department of Labor. I had to do this when I couldn't see my payment history anymore. Takes about 2-3 weeks but they'll send you everything.
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Landon Morgan
This exact same thing happened to me when my benefits ended in December! No warning, no email, payment history just vanished overnight. I was panicking because I needed those records for my tax filing. After reading through these comments, I'm definitely going to try that claimyr service - seems like multiple people here had success with it. The fact that NY doesn't send any kind of notification when your claim ends is absolutely ridiculous. Like, a simple "Your benefits have ended, here's how to access your payment history" email would solve so many problems. But instead they just leave us all scrambling around trying to figure out what happened. Thanks everyone for the helpful suggestions - at least now I know this is "normal" (even though it's completely stupid).
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