New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a mess. They make it sound like everyone who filed during covid was committing fraud but most of us were just trying to survive. Now they're going after legitimate claimants while the real fraudsters probably got away with millions.

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I agree the process is frustrating but they do have to verify claims. The amount of actual fraud during the pandemic was pretty staggering.

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I went through this exact same review process about 6 months ago and it was nerve-wracking but ultimately fine. The key thing is to respond quickly and provide everything they ask for. Don't wait until the last minute on that 10-day deadline. I organized all my documents in a folder - pay stubs, tax forms, bank statements showing my employment ended when I claimed it did. The review took about a month total but they sent me a letter saying everything was cleared. The fraud investigation is really targeting people who filed under fake identities or were working while claiming benefits, not legitimate claimants like you who just need to verify their paperwork.

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This is really helpful, thank you! I'm curious - when you say they wanted bank statements showing when your employment ended, what specifically were they looking for? Did they need to see direct deposit stopping or something else? I want to make sure I'm gathering the right financial documentation.

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just make sure u get a confirmation after u press 4. sometimes the system hangs up for no reason lol

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Good tip! I'll make sure to wait for confirmation. Their phone system seems pretty glitchy from what everyone is saying.

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Just wanted to add that you can also check your withholding status online through the NY DOL website if you're not sure what you selected. I logged into my account last week and could see under "Payment Information" whether I had tax withholding set up or not. It's a good way to double-check without having to call that awful phone system again. The online portal shows your payment history and tax withholding amounts too, which is helpful for keeping track.

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Hey OP, any updates? Did you get your payment yet?

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Not yet 😕 But I'm gonna try that claimyr.com thing tomorrow if nothing changes. Fingers crossed! 🤞

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I went through this exact same thing earlier this year! Got the "Claim Can now be Paid" text and then... crickets for almost a month. It's so frustrating when you're counting on that money. What finally worked for me was calling super early in the morning (like 8:01 AM sharp) and just hitting redial over and over. Took about 45 minutes but I finally got through to someone who could see there was a small glitch in my account that was holding up payments. They fixed it right there on the call and I had my money within 3 business days. Also make sure you're doing your weekly certifications religiously - even if you haven't gotten paid yet, keep claiming those weeks or you'll lose them. The system will catch up and backpay you for all the weeks you certified for. Hope this helps and you see that payment soon! 🙏

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This is super helpful! 🙌 I'm definitely going to try the early morning calling strategy. That glitch thing sounds exactly like what might be happening to me. Did they tell you what kind of glitch it was? And yes, I've been keeping up with my weekly certifications - glad to know I'm doing that right at least! Thanks for the encouragement 💪

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The early morning strategy is genius! 🌅 I never thought of calling right when they open. @Megan D'Acosta do you remember what the glitch was specifically? I'm wondering if it's something common that happens to a lot of us. Really appreciate you sharing your experience - gives me hope that there might be a simple fix for mine too!

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To give you the specifics: for 2025, you can work part-time and still collect partial unemployment as long as your weekly earnings are less than your full benefit amount. NYS Department of Labor will reduce your weekly benefit by 25% of whatever you earn over $143. So if your full benefit would be $300 and you earn $200 in a week, you'd get $300 minus 25% of $57 ($200-$143), which equals about $286 in benefits.

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Wow that's really helpful math, thank you! So I should definitely apply since I'm only making around $240 a week now.

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Just wanted to add that when you apply, make sure to keep detailed records of your hour reduction. I screenshot my work schedules before and after the cut, and saved any texts or emails from my manager about the reduction. NYS Department of Labor may ask for documentation during the review process, and having everything organized made my claim go much smoother. Also, don't wait too long to apply - you want to get your claim in as soon as possible after the hour reduction happens. Good luck!

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This is excellent advice! I wish I had known about keeping records when my hours got cut at my previous job. I ended up having to reconstruct everything from memory which was such a pain. @Evelyn Xu definitely take screenshots of your schedule now before you forget - even if it seems obvious to you, having that paper trail will save you headaches later if they need proof of the reduction.

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yeah the work search thing is annoying but not too bad once you get used to it. applying for jobs online counts, so does going to career fairs or updating your resume on indeed. just keep track of everything in case they audit you

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I went through this exact same situation last year when my restaurant hours got slashed from 35 to 12 hours per week. At $18/hour you should qualify for a decent amount - probably somewhere in the $280-320 range based on your work history. The partial unemployment is definitely worth applying for since you're still working some hours. Just make sure to keep detailed records of your reduced schedule and earnings. The application process itself isn't too bad, mostly just proving your previous wages and explaining why your hours got cut. Good luck!

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