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been waiting 3 weeks now and getting stressed about it too. this system is so slow compared to other states
I'm in a similar situation - filed my claim about 2 weeks ago and still showing "under review" status. From what I've been reading online, it seems like the NYS Department of Labor is really backed up right now. I called their customer service line multiple times but can never get through. Has anyone had luck reaching them by phone recently? Also wondering if there are certain times of day that are better to call. This waiting period is really stressful when you're counting on those benefits to pay bills.
UPDATE: Just wanted to let everyone know my claim finally moved from pending to approved this morning! Exactly 25 days after filing. No intervention needed - it just eventually processed on its own. Thanks for all the advice and reassurance that this was normal. All the back payments were deposited at once like some of you mentioned. Such a relief!
Congrats on getting approved! That's such great news and really helpful for others going through the same thing. Your timeline of 25 days matches what a lot of people are experiencing right now. Thanks for taking the time to update the thread - it's always reassuring to see success stories and know that the system does eventually work, even if it feels painfully slow while you're waiting. Hope the job search goes well for you!
That's fantastic news! I'm so glad it worked out for you. I'm actually going through something similar right now - filed my claim about 2 weeks ago and it's still pending. Reading through this whole thread has been really helpful and reassuring. It's great to see the actual timeline and know that 3-4 weeks seems to be pretty normal right now. Thanks for updating us with your success story - it gives the rest of us hope that we just need to be patient and trust the process!
Make sure when you appeal you're super clear about the timeline of events and that you have witnesses or documentation. NYS Department of Labor will schedule a hearing where both you and your employer can present evidence. Since you have that company email about store closures, that should be strong evidence in your favor. Don't let this discourage you from appealing - wrongful disqualifications get overturned all the time when people have proper documentation.
I went through something similar when I was disqualified for "misconduct" even though I was actually laid off due to budget cuts. The key thing to remember is that disqualification decisions are often based on incomplete or incorrect information from employers. File your appeal as soon as possible - you can do it online through the NYS Department of Labor website. In your appeal, be very detailed about what actually happened and include any evidence you have. The company closure email you mentioned will be crucial evidence. Also, consider reaching out to your former coworkers who were also laid off - they could serve as witnesses if needed. Don't give up on this - with proper documentation, these cases often get resolved in the claimant's favor.
Hey Yara, I went through something similar in 2020. The key thing is to stay calm and be organized. Even without your old passport, you should be fine with other forms of ID. I'd also suggest bringing any employment records you can find from 2019 - pay stubs, W2s, termination letters, anything that shows your work history. If you can't find those documents, your former employer might still have copies. The investigators are usually pretty reasonable if you're upfront about what happened and show you're trying to cooperate. Good luck! 🤞
AstroAdventurer
+1 on this being normal. My husband does roofing and goes through the same cycle every year.
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Jasmine Hernandez
I've been in construction for over a decade and can confirm this is completely normal. NYS Department of Labor definitely understands seasonal patterns in construction - they see thousands of claims like this every winter. The key things to remember: file your claim as soon as you're laid off, keep detailed records of your job search activities (even if you plan to return to the same employer), and don't worry about them thinking you're gaming the system. Construction seasonality is well-documented and expected. Just be consistent with your weekly certifications and you'll be fine.
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Sofia Peña
•This is really reassuring to hear from someone with so much experience! I've been stressed about this for weeks thinking they might flag my account or something. One quick question - when you say keep detailed records of job search activities, do you mean just the basic log they require or should I be saving emails/screenshots too?
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