Wait, so refusing to work overtime is considered insubordination? I thought we had rights about mandatory overtime, especially with no notice. This whole situation sounds sketchy to me. I'd definitely file for benefits and if they deny it, appeal immediately. The worst they can say is no, but you might be surprised.

I went through a similar situation a few years ago. Got terminated for what they called "insubordination" but was really just me standing up for a reasonable work-life balance. Filed for unemployment immediately and it took about 4 weeks to get approved. The key thing is to be completely honest on your application but also clearly explain your side of the story. Document everything you can remember - time, date, witnesses, exactly what was said. NYS Department of Labor actually has pretty good worker protections compared to other states. Your employer will likely contest it, but that's standard procedure. Don't let that discourage you from filing.

To add some clarification: The NYSDOL payment system has specific processing windows. Claims are batched and sent to the payment processor, which then initiates the bank transfer. For most banks, if the DOL processes your claim in Tuesday's batch, it won't appear in your account until Wednesday. If you need to track exactly when your payment was processed, log into your account and check the "Payment History" section. There you'll see the exact date the payment was released, which helps predict when it will hit your bank.

This is really helpful info! I'm new to NY unemployment and was wondering about the timing myself. Just to confirm - if I claim on Sunday before 7pm, I should expect payment on Tuesday? And if I miss that window, it gets pushed to Wednesday? Want to make sure I understand the schedule correctly since I'm still figuring out the best time to certify each week.

UPDATE: My payment finally processed! It took 4 days but it's now showing as 'paid' in my payment history. For anyone else experiencing this issue, I ended up using the Claimyr service mentioned above and got through to an agent in about 45 minutes (after trying for days on my own with no success). The agent told me there was a system delay affecting a batch of claims from the 8/8 certification week, and they had to manually push mine through. Thanks everyone for your help and suggestions!

Just wanted to jump in here as someone who's been dealing with NY unemployment for almost a year now. I had a similar delay back in June - my payment was stuck on pending for 6 days and I was absolutely panicking. Like others mentioned, the phone system is basically useless unless you have hours to burn on hold. What I learned is that these batch processing delays happen more often than they should, usually when they're doing system maintenance or updates. The frustrating part is they never announce these delays ahead of time. I'm glad to see yours got resolved @Ravi! For anyone else dealing with this, definitely try the Claimyr service or contact your assemblyperson if waiting it out doesn't work. And always screenshot everything - I keep a folder of all my payment confirmations and certification records just in case.

FINAL UPDATE: My benefits were approved and I just received my first payment! The agent was right - it took 4 business days after they manually linked my tax return to my unemployment claim. Such a relief. For anyone else dealing with this issue, definitely try to speak with a real person either in person or on the phone. The online system doesn't handle mailed documents well at all.

This is such a common issue and it's frustrating how many people get stuck in this loop! I went through something similar last year when I filed by mail due to identity verification requirements. The disconnect between the tax processing system and unemployment system is a real problem. For anyone else reading this thread who might be in the same boat - definitely keep all your USPS tracking receipts and proof of mailing. I learned the hard way that having documentation is crucial when you need to prove you submitted everything on time. Also want to echo what others said about being persistent with calling or visiting in person. The online systems just aren't designed to handle these edge cases properly, but the human agents can usually fix it once they understand the situation. Glad to see Callum got it resolved! Stories like this give me hope that the system can work when you find the right person to help.

Filing online was easy for me but then my claim got stuck in adjudication for 3 weeks. Apparently they needed to verify my employment even though I uploaded all my documents. The whole system is a mess honestly.

Just went through this process last month and wanted to add that you should also gather your pay stubs from the last few weeks if you have them. While not always required, they can help speed up the process if there are any questions about your earnings. Also, if you were laid off due to company downsizing or closure, make sure you have any documentation about that - it can help avoid delays since it clearly shows the separation wasn't due to misconduct.