


Ask the community...
The NYS Department of Labor system is SO frustrating. They approve people who barely worked and deny people with legitimate reasons like illness. But definitely try anyway because the worst they can do is say no and you're already unemployed. Make sure you file your weekly claims even while it's in adjudication or you'll lose those weeks!
Wait, I have to file weekly claims even before they approve my initial claim? I thought I waited until they made a decision.
I went through something similar last year - got fired for attendance due to a kidney stone episode that kept me out for several days. I was really worried about applying but decided to file anyway. NYS Department of Labor approved my claim after about 3 weeks of adjudication. The key things that helped me: I kept all my medical records organized, wrote a detailed explanation of what happened when I filed, and was completely honest during the phone interview they conducted. Don't let the fear of rejection stop you from applying - legitimate medical issues are usually not considered misconduct. Good luck!
No waiting week anymore, that was eliminated. You can get paid for your first week if you're eligible. Just make sure you have all your employment history ready when you file - employer names, addresses, dates of employment, and reason for separation.
Just wanted to add that with your $72k salary, you should definitely qualify for close to the maximum benefit. The key thing is that they look at your base period which is usually the first 4 of the last 5 completed calendar quarters before you file. So if you're filing now, they'd look at your earnings from early 2024 through late 2024. Make sure you have your pay stubs or W-2 ready because sometimes their system doesn't have all your wage information right away, especially if you had multiple employers.
This is super helpful info about the base period! I didn't realize they look at specific quarters like that. I've only had one employer for the past two years so that should make it simpler. Do you know if there's a way to check what wage information they have on file before filing, or do you just find out when you submit the application?
something no one mentions: don't ignore the regular weekly certifications while waiting for appeal!!! keep doing them even if you're not getting paid. if you win the appeal and haven't been certifying, you can lose all that backpay! learned this the hard way 💸
Omg thank you for this! I almost stopped certifying since I wasn't getting paid anyway. Going to make sure I keep up with it.
This thread is so helpful - thank you everyone for sharing your experiences! I'm at 6 weeks now and feeling less alone knowing others have gone through similar waits. Based on what I'm reading here, it sounds like I need to: 1) Keep documenting everything, 2) Try to get someone on the phone (maybe through that claimyr service people mentioned), 3) Contact my state rep if things don't move soon, and 4) Keep up with weekly certifications even though I'm not getting paid. The fact that this system is so broken is infuriating but at least there are people here who've made it through to the other side. Going to try calling again tomorrow with a more targeted approach - asking specifically for the Appeals Processing Unit like someone suggested. Will update if I make any progress!
I've been dealing with NYS Department of Labor for years and honestly their overpayment system is broken. They send out these scary letters demanding repayment but half the time they're wrong. The problem is getting through to someone to actually review your case - their phone lines are impossible.
I had the same problem trying to reach them about an overpayment notice. Ended up using Claimyr (claimyr.com) to actually get through to an agent. They have this video demo showing how it works (https://youtu.be/qyftW-mnTNI) and it actually got me connected within a few hours instead of days of calling. Turned out my overpayment was an error in their system.
Interesting, I'll have to check that out. These overpayment errors are way too common and fighting them shouldn't be this hard.
Don't panic yet! Most people who follow the rules don't get overpayment notices. The main things that trigger repayment are working while claiming benefits without reporting it, not being available for work, or issues with your initial eligibility. If you were legitimately unemployed and followed all the weekly certification requirements, you're probably fine.
@Marcus Williams This is really reassuring to hear. I was definitely available for work the whole time and did all my job searches properly. I guess the horror stories just get to you, you know? It sounds like as long as I was honest about everything I should be okay. Thanks for the peace of mind!
Sebastian Scott
It's probably because of Labor Day. Holidays often mess up their processing schedule even though they never admit it. I bet it posts by Friday.
0 coins
Emily Sanjay
•this is actually a good point! i totally forgot about the holiday
0 coins
Hunter Hampton
This is so frustrating! I had a similar issue a few weeks ago where my payment just vanished into thin air after certifying. Turns out there was a "technical glitch" on their end (their words, not mine). I ended up having to call multiple times before someone could actually see what happened in their system. The first few agents I talked to basically just told me to "wait and see" but the last one actually dug deeper and found that my payment got stuck in some kind of processing queue. She was able to manually release it and I got my money within 2 days. Don't let them brush you off - keep pushing for an actual explanation of what's going on with your specific claim. And definitely document everything like others have suggested. Good luck! 🤞
0 coins