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yeah my cousin went through this too and she won. just make sure you show up to the hearing and tell your side of the story clearly
I work in HR and see these appeals regularly. Based on what I've observed, employers win maybe 40-50% of appeals, but it heavily depends on documentation. The strongest employer cases involve clear policy violations with written warnings, attendance records, or safety issues. Weaker cases are subjective performance issues or when employers can't produce proper documentation. NYS DOL tends to give workers the benefit of the doubt when evidence is unclear. Keep all your employment records, emails, and any communications about your termination. If they're claiming misconduct but never documented warnings or gave you a chance to correct issues, that significantly weakens their case.
This is really helpful insight from the HR perspective! The 40-50% win rate for employers makes me feel a bit better about my chances. Since you mentioned documentation being key - what if the employer is making claims about my performance that aren't backed up by any formal reviews or write-ups? They're saying I didn't follow procedures, but I never received any training materials or written policies about these specific procedures they're referencing.
I went through this same confusion when I first filed! Here's what helped me keep it straight: Your claimant ID is like your permanent account number with NYS DOL - it stays the same even if you file multiple claims over the years. Your claim number is specific to this current unemployment claim and usually starts with letters like "NY" followed by numbers. When you log into my.ny.gov to file weekly claims, you don't need to enter either number - the system recognizes you from your login. But keep your claim number handy for phone calls or any correspondence. I printed out my monetary determination and highlighted the claim number at the top so I'd always know where to find it when needed.
@Fatima Al-Rashid This breakdown is incredibly helpful! I ve'been stressing about this for days and your explanation makes it so clear. The part about highlighting the claim number on the monetary determination is brilliant - I m'going to do that right now. It s'reassuring to know that when filing weekly claims online, I don t'have to worry about entering the wrong number since the system handles it automatically. Thank you for taking the time to explain this so thoroughly!
I had this exact same issue when I first filed! What really helped me was creating a simple cheat sheet with all my numbers. I wrote down: 1) My claimant ID (permanent account number), 2) My claim number (starts with letters like NY), and 3) My confirmation number from filing. I keep this taped to my computer so when I need to reference any of them during calls or paperwork, I'm not scrambling through emails. The claim number is definitely your main "unemployment number" that you'll reference most often. Don't worry - once you use the system a few times, it becomes second nature!
@Khalil Urso That s'such a smart idea! I m'definitely going to make a cheat sheet like that. I ve'been frantically searching through my emails every time I need to find one of these numbers. Having them all written down in one place would save so much stress. I really appreciate everyone s'help in this thread - it s'amazing how something that seemed so confusing at first becomes manageable once you understand the system. Thank you for sharing your practical tip!
Just wanted to share my experience - I had the same issue last week and finally got through! Here's what worked for me: 1. Filed at 3am on Wednesday - way less traffic on the system 2. Used Firefox browser in private/incognito mode 3. Had all my info ready beforehand so I could move through quickly For the phone, I found calling right at 8am when they open gives you the best shot. Still took like 200+ tries but eventually got through. Also make sure you're saving screenshots of any error messages you get - if you miss your filing deadline because of their technical issues, that documentation will help when you talk to a rep. Hang in there, the system is garbage but you'll get through eventually! 💪
Had the exact same issue yesterday! What finally worked for me was switching to a different browser (Edge) and clearing all my cookies first. Also discovered that if you get an error, don't keep refreshing - wait like 10 minutes before trying again or it locks you out for even longer. The phone lines are absolutely brutal right now, I think everyone's having website problems so they're all calling. If you do get through on the phone, ask them to note in your file that you tried to certify online but couldn't due to technical issues - covers you in case there are any late filing penalties later.
This is super helpful! I'm dealing with the same nightmare right now. Question - when you say wait 10 minutes after an error, does that actually reset something in their system or is it just to avoid overwhelming it? Also did you have to start completely over each time or could you pick up where you left off? Really appreciate the tip about asking them to note the technical issues in your file, that's smart thinking ahead! 🙏
I went through a similar situation when I was let go during a company restructuring. NYS Department of Labor considers several scenarios beyond just layoffs - including reduction in hours like your sister's case. From my experience, going from full-time to 8 hours weekly definitely qualifies as partial unemployment. The key things that helped my claim were: 1) Having documentation that the hour reduction was employer-initiated, not my choice, 2) Showing I was actively seeking additional work to make up the lost income, and 3) Being completely honest on all forms about my situation. I'd recommend your sister file as soon as possible since there can be a waiting period, and she should gather any written communication about the schedule change. The online application walks you through everything step by step.
I had a similar experience when my retail job reduced my hours from 35 to 10 per week last year. NYS Department of Labor was actually pretty reasonable about it - they approved my partial benefits claim within about 2-3 weeks. The key things I learned: make sure your sister applies online through the official NY.gov website as soon as possible since benefits can be backdated to when you first became eligible, not when you finally apply. Also, she'll need to certify weekly that she's still working those reduced hours and actively looking for additional work. One thing that surprised me was that even with partial benefits, I still had to do the work search requirement - so she should start documenting her job search efforts right away. The combination of her remaining wages plus partial unemployment should help bridge the gap while she looks for something more stable.
Caleb Bell
Just went through this exact same situation last month! You definitely qualify - I worked Feb through June and got approved no problem. The key thing is making sure you have all your documentation ready when you apply. Also heads up, the online system can be glitchy so if it gives you trouble don't panic, just try again later or early morning when there's less traffic. Good luck! 🍀
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Elijah O'Reilly
•Thanks for sharing your experience! That's really reassuring to hear from someone who went through the same thing. Good tip about trying early morning - I'll definitely keep that in mind when I apply 🙏
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Fatima Al-Sayed
Just want to add - don't stress too much about the application process! I was in a similar spot last year (worked March-July) and was worried about the same thing. The NY DOL website has a really helpful eligibility tool that walks you through it step by step. Since you made good money those 5 months, you should definitely qualify. One thing I wish I knew earlier - make sure to apply ASAP since there's usually a waiting week before benefits kick in. The sooner you get the ball rolling, the better! 💪
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Isla Fischer
•This is super helpful advice! I didn't know about the waiting week - definitely going to apply today then. Thanks for mentioning the eligibility tool too, that sounds like it'll make the whole process way less stressful 😊
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