New York Unemployment

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This is such a basic question but the NYS Department of Labor makes everything so confusing! Why can't they just say 'most recent job title' instead of 'main occupation'?? The whole system is designed to trip people up I swear.

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I know right! Everything about filing unemployment is unnecessarily complicated.

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The terminology can definitely be confusing, but once you understand what they're looking for it gets easier to navigate the system.

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Just went through this same process last month! Definitely use "retail supervisor" since that was your most recent position. The NYS Department of Labor uses this mainly to categorize your claim and for their records. Your food service experience will still be valuable and you can include all of that work history in the employment section. The key is being consistent throughout your application - whatever you put as your main occupation should match what you list as your last job. Good luck with your claim!

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Thanks for sharing your recent experience! That's really helpful to know about being consistent throughout the application. I hadn't thought about making sure the main occupation matches what I put as my last job - that's a great point that could definitely save me from confusion later.

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Good luck with everything! The transition from workers comp back to job searching can be stressful but at least you have the settlement to help while you look for work.

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I went through something similar about 6 months ago with a knee injury workers comp case. The most important thing is having that medical clearance documentation ready - NYS Department of Labor will definitely want to see that you're physically able to work. Also, when you file online, there's a specific section about workers comp benefits where you'll need to be upfront about the settlement. They mainly care about whether any part of the settlement covers future wage loss (which it sounds like yours doesn't). The whole process took about 3 weeks for me to get approved. Make sure you start your work search activities right away since they'll ask for proof of job hunting efforts. Best of luck!

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This is really helpful, thank you! I'm glad to hear the process went smoothly for you. I've already started looking at job postings online and have a few applications ready to submit. It's good to know that 3 weeks is a reasonable timeframe to expect. I was worried it might take much longer given that workers comp was involved. Did you have to provide any specific documentation about your settlement beyond just mentioning it in the application?

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@Savannah Vin They didn t'ask for the actual settlement paperwork during my application, but I did keep copies ready just in case. They were more focused on the medical clearance and making sure I understood the work search requirements. Since you re'already preparing job applications, you should be in good shape! The key is being proactive with documenting your job search efforts from day one.

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I went through something similar about 6 months ago! The key thing is that you were ready and willing to work those two weeks, but your employer chose to end it early. That makes it their decision, not yours. When I filed, I explained it exactly like that - gave notice with intention to work through it, but was told to leave immediately. Got approved without any issues. Just be clear about the timeline when you file and you should be fine. Good luck!

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That's really encouraging to hear! I was so worried they'd just see it as me quitting and deny everything. Did you have to provide any documentation when you filed, like emails showing you gave notice or anything like that? I have the text I sent my manager but wasn't sure if I'd need to submit that right away or just keep it in case they ask later.

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I didn't need to submit documentation when I first filed, but I definitely kept everything just in case - emails, texts, whatever showed the timeline of giving notice and being told to leave. They didn't ask for it during the initial review, but it's smart to have it ready. The unemployment office mainly wants to understand the sequence of events, so as long as you're clear about what happened when, you should be good. Keep those texts though, better to have them and not need them than the other way around!

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This exact situation happened to me about a year ago and I was so stressed about it! But don't worry - you're definitely eligible for benefits. NYS Department of Labor sees this as a discharge since you were willing to work but they chose to terminate you early. When I filed, I made sure to clearly state that I provided two weeks notice with the intention to work through it, but was told to leave immediately. The claim was approved without any problems. Just stick to the facts about the timeline and you'll be fine. The important thing is you were ready and willing to continue working those final two weeks.

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Thanks Connor, this is really helpful to hear from someone who went through the exact same thing! I'm feeling much more confident about filing now. Did you end up having to do a phone interview or anything, or was it pretty straightforward once you submitted the application? I'm just trying to prepare myself for what might come next in the process.

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@Connor O'Neill For me it was pretty straightforward - no phone interview needed. I just filled out the online application being very clear about the timeline (gave notice on X date, was told to leave immediately on Y date) and it got approved within a few weeks. The key is just being honest and detailed about what happened. If they do need more info they'll reach out, but in most cases like this where it's clearly a discharge situation, it goes through without issues. You've got this!

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I'm also new to filing unemployment in NY and this thread has been incredibly helpful! I was wondering - does anyone know if there are any other recent changes to the unemployment system I should be aware of? I just started my claim this month and want to make sure I'm not missing anything important. The hours reporting change makes sense now, but are there other policy updates from 2024 or 2025 that might affect how I file my weekly certifications?

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Great question! Besides the hours reporting change we've been discussing, there have been a few other updates this year. The ID verification process changed in February - now you need to upload documents through their new portal instead of mailing them. Also, they updated the job search requirements in January - you now need to make 3 job contacts per week instead of 2 (though this might vary based on your situation). I'd recommend checking the NYSDOL website regularly since they seem to make changes without much notice. The community here is also really helpful for staying on top of updates!

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I'm also dealing with this same confusion! Started filing in February and nobody told me about any of these changes. I worked 9 hours last week and was stressed about whether to report 0 or 1 day. Reading through all these comments is such a relief - sounds like 9 hours = 0 days under the new system. It's crazy how they just change things without proper notification. I've been keeping detailed records of my hours just in case, which seems like a good idea based on what people are saying here. Thanks everyone for sharing your experiences!

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I'm so sorry you're going through this nightmare with NYSDOL. Four months is absolutely unacceptable, especially when you're facing car repossession. I went through something similar last year and the stress was overwhelming. A few additional suggestions that might help: 1. If you have a Twitter account, try tweeting @NYSDOL with your case details - they sometimes respond faster to public complaints 2. When you call, press 1 for English, then 1 for unemployment, then 2 for existing claim, then 3 for payment issues - this routing sometimes gets you to different representatives 3. Try calling the Teleclaim line at 888-581-5812 and pressing 0 to speak to someone - it's meant for weekly claims but sometimes they can transfer you to the right department The fact that your car is about to be repossessed should definitely qualify you for expedited processing. Make sure you mention "financial hardship" and "imminent loss of transportation" in every communication. Keep us updated on how the assembly member contact goes - that's often the breakthrough people need. Hang in there!

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Thank you so much for these additional tips! I hadn't thought about trying Twitter - that's actually a really smart idea since they probably don't want negative publicity. I'll try that phone routing you mentioned too. I've been just hitting the main options but maybe a different path will get me to someone who can actually help. The teleclaim line idea is interesting - worth a shot at this point! I'm feeling a bit more hopeful with all these suggestions. Will definitely keep everyone posted on what works. Really appreciate you taking the time to help!

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I'm really sorry to hear about your situation - 4 months is way too long to wait for unemployment benefits, especially when you're facing car repossession. I had a similar experience last year where my claim was stuck for 2+ months. What finally worked for me was a combination of things: 1. I found my local assembly member's office was incredibly helpful - they have a direct line to DOL and can often get answers within a few days 2. The UI-640 hardship form that someone mentioned is crucial - make sure to include documentation about your car repossession threat 3. I also had success calling right at 8am when they open, but instead of the main line, try 888-209-8124 One thing that might be happening is your claim could be stuck in "adjudication" - which means they're reviewing something but haven't told you what. Sometimes it's as simple as needing to verify your last employer or work dates. Don't give up! The squeaky wheel gets the grease with NYSDOL unfortunately. Keep calling, keep emailing, and definitely pursue that assembly member contact. Your benefits are there waiting for you - it's just a matter of getting the right person to push your claim through. Hang in there!

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