New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been through this exact same situation! What really helped me was setting up text alerts through my bank app so I get notified the moment any deposit hits my account, even if it's pending. Also, I learned that if you have a same-day certification deadline (like if you missed your usual day), the NYS Department of Labor processes those payments on a different schedule - usually takes an extra 1-2 days. Since you mentioned bills due tomorrow, you might want to check if your bank offers any overdraft protection or if you can move the due date by a day or two. The money will definitely come, it's just the timing that's unpredictable between DOL and the banks.

0 coins

That's such a smart tip about setting up text alerts! I never thought about that but it would definitely help with the anxiety of waiting and wondering. I'm going to set that up right after I post this. Also really good point about the different processing schedule for late certifications - I've definitely had to certify late a few times and noticed it took longer but didn't connect the dots. Thanks for the practical advice about contacting the bank for overdraft protection too, that could really save someone from late fees while waiting for the deposit to hit.

0 coins

I've noticed the same pattern with my deposits! One thing that really helped me track the timing was keeping a simple log of when I certify versus when I actually see the money. After a few months, I realized my bank (KeyBank) consistently takes exactly 3 business days from when NYS Department of Labor shows "paid" status. So now I just plan around that schedule instead of stressing about it. Also, if you're really tight on cash, some banks will give you provisional credit for regular direct deposits like unemployment - worth asking about if this becomes a recurring issue with bill timing.

0 coins

That's brilliant about keeping a log! I wish I had started tracking this pattern earlier - would have saved me so much stress wondering when the money would hit. The provisional credit idea is really smart too, especially for regular recurring deposits like unemployment benefits. I'm definitely going to ask my credit union about that option since I seem to have this timing crunch with bills pretty regularly. Three business days from "paid" status seems to be pretty consistent across different banks based on what everyone's sharing here.

0 coins

I'm dealing with a similar back issue from my job at a fulfillment center. One thing my worker's comp attorney mentioned is that you might also want to look into whether you qualify for temporary disability benefits through your state disability insurance (SDI) - it's different from Social Security disability and can sometimes bridge the gap. The payments are usually less than unemployment but the approval process is faster than SSDI. Also, if your injury is work-related, make sure you've filed a worker's comp claim too - those benefits can sometimes run alongside other programs. The whole system is definitely confusing, but documenting everything with your doctors is key regardless of which path you choose.

0 coins

Wait, there's a difference between state disability insurance and Social Security disability? I had no idea there were multiple types of disability benefits! And I definitely should look into worker's comp since my back injury happened at the warehouse. I've been so focused on just the unemployment vs SSDI question that I didn't even think about these other options. This is getting complicated but at least now I know there might be more paths to explore. Thanks for mentioning the SDI option - do you know if New York has that program or is it only certain states?

0 coins

I just went through this exact situation last year with a rotator cuff injury from my delivery job. Here's what I learned the hard way - New York actually does NOT have state disability insurance (SDI) like California or New Jersey. We only have the federal SSDI option which takes forever. However, you absolutely should file for worker's comp if your back injury happened at work - that's completely separate and you can potentially collect worker's comp while on unemployment in certain situations. The key is getting proper medical documentation NOW. I made the mistake of waiting too long to see specialists and it hurt both my unemployment case (when I couldn't meet work search requirements) and my eventual disability claim. Get an MRI and physical therapy evaluations ASAP. Also, keep detailed records of how your pain affects daily activities - this documentation will be crucial for any disability application later. My advice? Stick with unemployment as long as you can honestly say you're able to work some jobs, but start building your medical case now in case you need to transition to disability benefits down the road.

0 coins

This is incredibly helpful information! Thank you for clarifying that NY doesn't have SDI - I was getting confused by all the different disability programs mentioned. I definitely need to prioritize getting that MRI done. My primary care doctor has been suggesting it for weeks but I kept putting it off because of the cost. It sounds like having proper documentation could make or break any future disability claim. I'm also kicking myself for not filing worker's comp initially - I thought since I was already getting unemployment I didn't need to worry about it. Better late than never though. Did you find that having worker's comp affected your unemployment benefits at all, or were you able to keep both going simultaneously?

0 coins

Just wanted to add some practical advice - when you file your weekly claims, keep detailed records of your hours and earnings from both jobs. I use a simple spreadsheet to track everything week by week. Also, if your delivery job pays through apps like DoorDash or Uber, make sure you're tracking those 1099 earnings carefully since they don't withhold taxes. The NYS Department of Labor will want accurate gross earnings reported, and having good records will save you headaches if they ever audit your claim.

0 coins

I went through this exact situation about 6 months ago! Had a part-time office job that cut my hours from 30 to 10 per week, plus I was working weekends at a catering company. The NYS Department of Labor was actually pretty helpful once I got through to them. The key thing is that you're eligible for partial unemployment benefits because you had a "qualifying reduction in hours" - doesn't matter that you still have the other job. Just make sure when you file that you use the retail job (the one that cut your hours) as your primary employer for the claim. You'll still need to report all income from both jobs each week, but as long as your total weekly earnings are below your weekly benefit amount plus the $50 disregard, you'll get some benefits. With your current $180/week total, you should definitely qualify for something. Good luck!

0 coins

This is super helpful Ruby! I'm in almost the exact same boat - retail job cut me way down and still have my delivery gig. Quick question about the $50 disregard you mentioned - does that mean I can earn up to $50 on top of my benefit amount without it affecting my payments? And when you say "primary employer" do you mean I should list the retail store first when filing even though I technically make more from delivery now?

0 coins

I had the same issue earlier today! After reading through all the comments here, I tried the Tel-Service number at 1-888-581-5812 and it worked perfectly. The automated system walked me through all the certification questions just like the website does. It took about 10 minutes total and I got a confirmation number at the end. Definitely keeping this number saved for future outages - seems like the phone system is more reliable than the website when there are technical issues.

0 coins

That's really helpful to know! I'm new to the NY unemployment system and had no idea there was a phone option. Good tip about saving that number - I'll definitely do that in case this happens again. Did you find the phone system easier to use than the website overall?

0 coins

Just went through this exact same situation last week! The website was down for almost 8 hours and I was panicking about missing my certification deadline. I ended up using the phone system at 1-888-581-5812 like others mentioned here. Pro tip: if you get busy signals, try calling during off-peak hours like early morning or late evening - seems to have better connection rates. Also, make sure you have all your info ready before calling (SSN, PIN, etc.) because the system will time out if you take too long between prompts. Definitely saving that phone number now as backup!

0 coins

I'm currently a financial aid administrator at a community college in NYS and wanted to add some practical insights to this great discussion. First, you're absolutely right to be concerned about reporting accurately, but please don't stress too much - we see unemployment situations constantly and have well-established processes to help. A few specific tips: 1) When you report your UI benefits on FAFSA, make sure to include the exact amount you've received, not just estimates, 2) Contact your school's financial aid office BEFORE submitting your FAFSA if possible - we can often guide you through the process and let you know what additional documentation we'll need for a professional judgment review, 3) Ask specifically about the school's emergency aid programs - many have COVID-related funds that are still available for students facing financial hardship, and 4) If you're considering community college first, know that we typically have more flexible policies and faster turnaround times for these situations. Also, regarding the training waiver mentioned earlier - that's excellent advice and definitely worth pursuing if you want to continue benefits while in school. The key is getting approval BEFORE enrollment. You're taking a smart step by planning ahead, and education is often the best path forward after job loss. Feel free to reach out to financial aid offices with questions - we're here to help, not judge!

0 coins

This is incredibly helpful advice coming from someone who works directly in financial aid! I really appreciate you taking the time to share these practical insights. The tip about contacting the financial aid office BEFORE submitting FAFSA is something I hadn't considered - that could save me a lot of stress and potential mistakes. I'm definitely leaning toward starting at community college since you mentioned the more flexible policies and faster turnaround times. That sounds perfect for my situation. One question about the emergency aid programs you mentioned - are these typically need-based or do they have other criteria? I want to make sure I understand what might be available to me. Also, when you say to include the exact amount of UI benefits rather than estimates, should I wait until I have my complete records from NYS Department of Labor, or is it okay to use the amounts I've been tracking myself? Thanks again for this insider perspective - it's exactly what I needed to hear!

0 coins

This is exactly the kind of expert guidance I've been looking for! As someone who's been stressed about this whole process, it's so reassuring to hear from a financial aid administrator that unemployment situations are common and there are established processes to help. I'm particularly interested in your suggestion about contacting the financial aid office before submitting FAFSA - that seems like it could prevent a lot of headaches down the road. I'm also glad to hear about community colleges having more flexible policies since I was already considering that route. One thing I'm curious about - when you mention COVID-related emergency funds that are still available, do those typically require proof of pandemic-related job loss, or would any unemployment situation potentially qualify? I lost my job due to company downsizing rather than anything directly COVID-related, but I'm wondering if those funds might still be an option. Thanks for sharing your professional expertise with all of us - it's making this whole process feel much more manageable!

0 coins

I'm a college senior who went through unemployment and FAFSA complications during my sophomore year, and I wanted to share some hope and practical advice! The unemployment benefits absolutely need to be reported, but here's what really made the difference for me: I scheduled an appointment with my financial aid counselor BEFORE completing my FAFSA. They walked me through exactly how to report the UI income and immediately started the professional judgment paperwork. What surprised me was that my school had a specific "economic hardship" scholarship program I never knew existed - they automatically considered me for it once they saw my unemployment documentation. Also, don't forget about work-study opportunities once you're enrolled - schools often prioritize these positions for students who've experienced job loss since they understand you need the income. The whole process felt overwhelming at first, but my financial aid package ended up being better than I expected because the school recognized that unemployment represents a genuine financial hardship, not just additional income. Start reaching out to schools now rather than waiting - most financial aid offices are incredibly understanding about these situations and want to help you succeed!

0 coins

Prev1...4142434445...1378Next