New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Same boat here! Started collecting in January and wasn't sure about the job search thing either. Glad someone asked this question because I was worried I was missing something important.

0 coins

Just to add some clarity on what counts as valid work search activities - I went through this last year. Besides job applications, you can also count things like attending virtual career workshops, registering with temp agencies, creating profiles on job boards like Indeed or ZipRecruiter, and even informational interviews. The key is to keep good records with dates and details. I use a simple spreadsheet to track everything. Also, if you're having trouble finding 3 activities per week in your specific field, you can broaden your search to related fields or consider remote opportunities. The DOL understands that some industries have limited openings, but they want to see genuine effort.

0 coins

This is really helpful! I didn't realize virtual career workshops and informational interviews counted. I've been stressing about finding enough job applications each week. The spreadsheet idea is great too - I was just keeping loose notes. Do you know if there's a specific format the DOL prefers for record keeping, or is any detailed log okay as long as it has dates and employer info?

0 coins

I went through something similar when I started part-time work while on unemployment. The key thing to remember is that NYS uses a formula where they reduce your weekly benefit amount by 25% of what you earn over $50. So if your weekly benefit is $300 and you earn $300 from part-time work, you'd get $300 - (0.25 × $250) = $237.50 in unemployment benefits that week. Always report your gross earnings (before taxes) for the week you actually worked, not when you get paid. The system is designed to encourage people to work part-time while looking for full-time employment, so don't let fear keep you from being honest about your earnings.

0 coins

Thank you for breaking down the formula! That's super helpful to see the actual calculation. So in my case with making $300 from 15 hours of work, I'd still get a decent amount of unemployment benefits. It's reassuring to know the system is set up to help people transition back to work rather than punish them for taking part-time jobs.

0 coins

I'm dealing with a similar situation right now - started a new part-time retail job while still collecting unemployment. The weekly certification process asks very specific questions about work performed and earnings, so there's really no ambiguity about what you need to report. One thing that helped me was keeping detailed records of my hours and gross pay each week, including any tips or bonuses. NYS Department of Labor also has a work search requirement waiver if you're working part-time, which is a nice benefit. The partial unemployment system actually makes it easier to transition back to full-time work without the financial cliff you'd face if benefits cut off completely. Just make sure you understand whether your part-time job affects your work search requirements too.

0 coins

This is really helpful information! I'm new to navigating unemployment while working part-time and wasn't sure about all the details. The work search requirement waiver you mentioned is something I hadn't heard about - does that automatically apply when you start part-time work, or do you need to request it? I'm trying to make sure I stay compliant with all the requirements while I look for full-time employment.

0 coins

Your weekly claim certification and NYS Department of Labor approval process runs on their normal schedule regardless of holidays. The delay only happens at the final step when your bank receives the ACH deposit. So you'll still see your payment processed in your my.ny.gov account, it just takes longer to show up in your actual bank account.

0 coins

I've been dealing with this for months now and here's what I've learned - holiday delays are pretty predictable once you know the pattern. If your normal deposit day is Tuesday and there's a Monday holiday, expect it Wednesday. If Wednesday is your day and there's a Thursday holiday, it'll likely come Friday. The key is knowing that it's always 1-2 business days after your normal day, never before. I actually started keeping track in a little notebook so I can plan my budget around holiday weeks. Hope this helps other people avoid the stress I went through my first few times!

0 coins

This is really helpful advice! I wish someone had told me to keep track like this when I first started getting unemployment. The stress of not knowing when money will hit during holiday weeks is real. Did you find any particular holidays cause longer delays than others? Like does Christmas/New Year's week mess things up more than single day holidays?

0 coins

This thread has been absolutely amazing to read through! I just started collecting NY unemployment three weeks ago and I've been living in constant Sunday morning anxiety, setting multiple alarms and thinking I'd lose my benefits if I didn't certify by some magical early hour. Reading everyone's experiences about the full week flexibility has been such a relief - I genuinely had no idea you could certify any day through Saturday! I've definitely experienced those Sunday system crashes already where pages just won't load or take forever to respond. The Monday/Tuesday morning certification strategy sounds perfect for avoiding all that weekend stress. What I find most valuable is hearing everyone's actual payment timing experiences - knowing that certifying on Monday typically means getting paid Wednesday instead of Tuesday is so much more practical than the vague "2-3 business days" on the official NYSDOL site. It's incredible how much real-world knowledge this community shares that you just can't find anywhere in the official documentation. Thank you to everyone for being so helpful and sharing your experiences - this discussion is going to save so many people from unnecessary certification anxiety!

0 coins

@AaliyahAli I'm so glad this thread has been helpful for you too! I just started collecting NY unemployment about a month ago and I was doing the exact same thing - setting those Sunday alarms and creating so much unnecessary stress thinking I had to certify at a specific time or lose everything. This whole discussion has completely changed my understanding of how the system works. The flexibility to certify any day through Saturday is such a game-changer! I've experienced those Sunday crashes too where the site just crawls or completely freezes up. I'm definitely going to try the Tuesday morning approach to avoid all the weekend system issues. The real payment timing details from everyone's experiences are incredibly valuable - so much better than trying to plan around those useless "2-3 business days" estimates. It's amazing how this community fills in all the practical gaps that the official NYSDOL information completely misses!

0 coins

This thread is exactly what I needed to find! I just started collecting NY unemployment two weeks ago and have been absolutely terrified about missing certification deadlines. I was setting Sunday morning alarms at 6 AM thinking I had to certify immediately or lose my benefits entirely. Reading through everyone's experiences about being able to certify any day through Saturday is such an enormous relief! I've already dealt with those frustrating Sunday system crashes where the site takes forever to load or just times out completely - it's so stressful when you're already worried about missing deadlines. The Monday or Tuesday morning certification strategy sounds perfect for avoiding all that weekend chaos. What I find most helpful is seeing everyone's real payment timing experiences - knowing that certifying on Monday typically means getting paid Wednesday instead of Tuesday is infinitely more useful than the vague "within a few business days" messaging on the official NYSDOL site. Thank you to everyone for sharing your knowledge and real-world experiences. This community is already proving to be way more valuable than trying to figure everything out from confusing official websites alone!

0 coins

From what I understand, NYS Department of Labor treats stopped certification as you declaring yourself no longer unemployed or available for work. This means your claim ends permanently - not just paused. If your circumstances change and you become unemployed again, you'd file as a new claimant, not a continued claim. The job search requirements are annoying but way easier than going through the entire application and waiting period again.

0 coins

I was in a similar situation last month and almost stopped certifying because I was so burned out from the weekly requirements. What helped me push through was setting up a simple system - I keep a basic spreadsheet with just the minimum required job contacts and spend 30 minutes every Sunday updating it. The weekly certification then takes me maybe 10 minutes instead of the hour it used to take when I was scrambling to remember what I did. Trust me, the temporary frustration is nothing compared to having to restart the entire process. The NYS system is definitely designed to be annoying, but once you find your rhythm it becomes much more manageable.

0 coins

That's really helpful advice about the spreadsheet system! I'm definitely going to try that approach. You're right that spending an hour each week scrambling is way more stressful than just being organized about it. Did you find any particular job search activities that were easier to track than others? I feel like I'm always struggling to come up with enough legitimate contacts each week.

0 coins

Prev1...1920212223...1378Next