New York Unemployment

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Ask the community...

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Most employers just confirm the separation details honestly. The ones who fight every claim usually get flagged by NYS Department of Labor for review. Companies know that fighting legitimate layoffs just wastes everyone's time and can hurt their relationship with the unemployment office for future issues.

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Just went through this process myself a few months ago when my retail job was eliminated. The employer response thing stressed me out too, but it turned out to be pretty straightforward. NYS Department of Labor sent my former employer the paperwork, they confirmed it was a layoff due to store closure, and my benefits were approved within 2 weeks. Since you mentioned it was a legitimate layoff due to budget cuts, you should be fine. Most employers won't waste time fighting claims they know are valid. Keep any documentation you have about the layoff just in case, but try not to worry too much about it!

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I've been collecting NY unemployment for about 7 months now and I'm with Webster Bank. My payments are really consistent - always exactly 2 business days after showing "released" on the DOL website. The first payment took 4 business days though, which had me pretty stressed at the time! One thing I learned that might help others - if you log into your bank account online, sometimes you can see the deposit listed under "pending transactions" or "recent activity" even before it shows up in your available balance. This saved me so much anxiety because I could see it was actually there, just not available yet. Also, Webster Bank's customer service can see pending ACH deposits on their end if you call and ask specifically about unemployment payments. For anyone still waiting, especially on their first payment, try not to stress too much! The state system is slow but reliable. Once it says "released" the money is definitely coming - it's just a matter of the banking processing time. Good luck everyone!

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This is really helpful info about Webster Bank! I'm still pretty new to this whole unemployment system and it's so reassuring to hear from people who've been through multiple payment cycles. The tip about checking pending transactions is great - I just looked and actually found my payment listed there even though it hasn't posted to my available balance yet! That definitely helps with the anxiety of not knowing if it's actually coming. 4 days for your first payment sounds about right based on what everyone else is saying too. Thanks for taking the time to share your experience and timeline - it really helps those of us who are still figuring out how this all works!

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I've been getting NY unemployment for about 2 months now with KeyBank and wanted to share my experience since I see a lot of people waiting anxiously for their first payments. My payments consistently take exactly 2 business days after showing "released" - very reliable timing. But my very first payment took 5 business days and I was absolutely panicking by day 4! Turns out that's completely normal for the initial payment since they have to verify all your banking information. One thing that really helped me was calling KeyBank directly and asking if they could see any pending ACH deposits from New York State Department of Labor. They were able to confirm it was in their system on day 3, which gave me so much peace of mind even though it didn't actually post until day 5. Also want to echo what others have said about setting up account alerts - total game changer! I get a text the moment any deposit hits my account so I don't have to constantly check the app. The waiting is definitely stressful but once you get through that first payment, the timing becomes very predictable. Hang in there everyone!

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I'm currently dealing with the same exact situation - week 4 of pending status and getting absolutely nowhere with the regular NYSDOL channels! This thread has been incredibly helpful in showing there are actual solutions beyond the endless automated phone loops. @Sean Kelly congratulations on finally getting your backpay - the employer verification issue explanation is really eye-opening since my former employer has also been slow to respond to documentation requests. @Emma Wilson the Office of Special Investigations complaint option is something I never would have found on my own - definitely adding that to my backup plan! @Giovanni Mancini your point about systematic documentation is spot on, I've been loosely tracking my failed calls but need to start recording reference numbers and dates more carefully. It's both frustrating and reassuring to know so many others are stuck in identical situations - really highlights how broken this system is. Based on all the success stories shared here, I'm planning to contact my assembly person first thing tomorrow morning. This community has provided more actionable advice in one thread than weeks of trying to navigate official channels. Will definitely update with my results - thank you everyone for sharing what actually works instead of the usual "keep calling" advice that goes nowhere!

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@Malik Thomas Week 4 is so stressful - I completely feel your pain! This thread has been such a game-changer for all of us stuck in this pending nightmare. @Sean Kelly @Emma Wilson @Giovanni Mancini the real-world solutions shared here are worth their weight in gold compared to the useless official channels. @Malik Thomas the employer verification issue seems to be the hidden problem behind so many of these delays - it s crazy they don t'just tell you upfront'that s what s causing the'hold-up. The'assembly person route has been the most consistently successful approach based on everyone s experiences here. I m'also dealing with unemployment'issues myself and this thread has taught me more practical strategies than hours spent on the NYSDOL website! The documentation tip is so important - definitely start tracking those reference numbers systematically. Good luck with your assembly person contact tomorrow and please keep us posted on what happens! It s really encouraging to see'people actually breaking through the bureaucracy after weeks of frustration. This community support is amazing compared to being left completely in the dark by the official system.

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I'm currently on week 3 of pending status and this thread has been a lifesaver! Reading everyone's experiences has given me hope that there's actually a way out of this nightmare. @Sean Kelly so glad you finally got your backpay - the employer verification issue makes perfect sense since my previous company has been dragging their feet on everything post-termination. @Emma Wilson I had no clue about the Office of Special Investigations complaint option, that's definitely going on my list of backup strategies! @Giovanni Mancini your documentation advice is gold - I've been casually tracking my failed calls but clearly need to get more systematic about recording reference numbers and dates. It's incredible how this community has figured out what actually works while the official system just leaves you hanging in limbo. I'm calling my assembly person's office first thing Monday based on all these success stories. The fact that so many of us are dealing with identical situations really shows how fundamentally broken this system is, but at least we're helping each other find real solutions! Will definitely report back with my progress. Thank you everyone for sharing actionable advice instead of the useless "keep trying" responses you get from official channels.

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@Oliver Cheng Week 3 is still early compared to some of the horror stories here, but I totally understand the stress! This thread really has become the unofficial bible for navigating NY unemployment disasters. @Sean Kelly @Emma Wilson @Giovanni Mancini the practical guidance shared here is infinitely more valuable than anything on the official NYSDOL site. @Oliver Cheng the employer verification issue seems to be such a common hidden problem - it s infuriating that they don't just communicate this upfront'instead of leaving people in the dark for weeks. The assembly person approach has shown the most consistent results based on everyone s shared experiences here. I'm bookmarking this entire conversation'as my go-to resource if I ever face unemployment issues myself! The systematic documentation strategy is brilliant too - definitely start implementing that now while you re still relatively early in'the process. Good luck with your assembly person contact Monday morning and please keep us all updated! It s so encouraging to see'people actually finding ways through this bureaucratic maze. This community support network is incredible compared to the complete silence from official channels.

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dont overthink it just file and be honest about everything. the worst that happens is they tell u to wait a week or two

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I went through this same situation a few months ago. The important thing to remember is that vacation pay is allocated to specific time periods - usually the weeks immediately following your last day of work. So if you got laid off on a Friday and have 2 weeks of vacation pay coming, that pay typically covers the next two weeks. During those weeks, you might not be eligible for unemployment benefits (depending on the amount), but after that period ends, your regular benefits should kick in. Definitely file your initial claim right away though - there's usually a waiting period anyway, and you don't want to delay the process. Just be upfront about the vacation pay situation when you do your weekly certifications.

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This is really helpful! So basically the vacation pay acts like I'm still "employed" for those specific weeks it covers? That makes sense. I'm glad to hear I should file right away rather than waiting. Did you have any issues with the timing of when you reported the vacation pay - like if it came in a different week than expected?

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I went through this same exact situation about 2 months ago and wanted to share my timeline to give you some hope! I completed ID.me on a Tuesday and was also staying with family who kept asking about money every single day - the pressure is so real! My experience: ID.me completed Tuesday → payment status stayed "on hold" until Friday → changed to "pending" Friday afternoon → got paid Monday morning with ALL 8 weeks of back pay in one deposit. So 6 calendar days total, only 4 business days. The key thing I learned is that once your ID.me is complete, NYSDOL has to manually match it to your claim in their system. Sometimes this happens automatically in 2-3 days, sometimes it takes a week. There's really no way to predict it, but the vast majority of people get their money within that 3-8 business day window everyone's been mentioning. About the family situation - what saved my sanity was printing out some screenshots from forums like this one and showing my relatives that this waiting period is completely normal and happens to everyone. Once they understood it wasn't something I could control or speed up, they stopped asking daily. Since you did yours yesterday, I'd watch for that status change to "pending" by early next week. If nothing changes by Thursday, definitely call. But honestly, you did the hardest part already - the verification itself is way more complicated than the payment release. You should have your money soon! 🙏

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@Kai Santiago This is exactly what I needed to hear! Your 4 business day timeline is really encouraging, and knowing you got all 8 weeks of back pay in one lump sum gives me so much hope. I love your approach of actually printing out screenshots from forums to show family - that s'such a concrete way to prove this is a normal process that everyone goes through. The part about NYSDOL having to manually match the ID.me verification to your claim makes so much sense and explains why some people get processed quickly while others take longer. It s'not really about anything we did wrong, it s'just about where we fall in their processing queue. I m'definitely going to try your screenshot approach with my uncle. I think seeing actual proof that this 3-8 day waiting period is standard will really help him understand it s'not something I can speed up by calling them constantly or anything like that. Since I completed my ID.me on Wednesday, I ll'keep watching for that status change to pending "early" next week and call by Thursday if nothing happens like you suggested. Really appreciate you taking the time to share your recent experience - this whole thread has been such a lifesaver! 🙏

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Just want to add my recent experience to help ease everyone's anxiety! I completed ID.me verification about 10 days ago and was in the exact same boat - staying with family and dealing with constant questions about when the money would come. My timeline: ID.me completed on a Monday → payment status changed from "on hold" to "pending" Thursday morning → got paid the following Tuesday with all 9 weeks of back pay in one deposit. So about 8 calendar days total, 6 business days. The biggest thing that helped me was setting realistic expectations with family upfront. I showed them this exact thread and said "look, everyone waits 3-8 business days, it's completely normal." Once they saw it wasn't just me making excuses, the daily pressure stopped. Also want to mention - when you do get paid, it's likely to be a pretty big lump sum if you're owed multiple weeks. Mine was over $4,000 for 9 weeks, so definitely set up those bank notifications people mentioned so you don't miss it! @Katherine Shultz since you did yours Wednesday, I'd expect movement by early next week. The verification part is definitely the hardest - once that's done, the payment release is pretty automatic. You're almost there! 🙌

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@Zane Hernandez Wow, $4,000 for 9 weeks - that s'incredible! I hadn t'even thought about setting up bank notifications but that s'such a smart idea, especially since I ll'probably be owed around $3,000+ for my 6 weeks. I definitely don t'want to miss that notification! Your approach of showing family this actual thread is genius. I think seeing real people s'experiences and timelines will be so much more convincing than me just saying it "takes a few days. My" uncle means well but he s'never dealt with unemployment before so he doesn t'understand how these government systems work. Since I completed my ID.me on Wednesday, I m'really hoping to see that status change from on "hold to" pending "early" next week like you mentioned. It s'so reassuring to hear your 6 business day timeline - that seems to be pretty typical based on everyone s'experiences here. Thanks for taking the time to share your recent experience and especially that tip about bank notifications. This whole thread has honestly saved my sanity during this waiting period! 🙏

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