New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Aliyah Debovski

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i had the EXACT same problem with certifying. i kept getting locked out of the site for "too many attempts" when it was THEIR SYSTEM failing! what worked for me was trying at exactly 7:30am when they first open the phones. the queue is shorter and the site works better. keep at it!

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Annabel Kimball

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Good to know I'm not alone! I'll set an alarm for 7:30 tomorrow. So frustrating that we have to use these weird workarounds just to access a basic government service.

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Miranda Singer

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unpopular opinion: the ny unemployment website crashes are intentional to reduce the number of people who can successfully claim benefits. they know exactly what they're doing 👀

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Cass Green

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I've been saying this for months! It's like they design the system to be as frustrating as possible so people just give up. Classic government BS.

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Finley Garrett

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facts. they make it way harder than it needs to be. notice how the tax payment website NEVER crashes? 🤔

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whatever you do DO NOT try to file a new claim!! if your existing claim disappeared and you file a new one it creates a whole mess that takes months to untangle. call them first!!

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Leo Simmons

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Omg thanks for this warning! I was actually considering trying to file again if I couldn't get it fixed 😬

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PaulineW

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Welcome to the wonderful world of NY unemployment where nothing makes sense and the rules are made up 😅 Seriously though, your claim is probably still there in their system but just not visible to you. You need to call them.

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Adrian Connor

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IMPORTANT INFO: I just got off the phone with an IRS rep (used claimyr.com to avoid the 3 hour wait). They told me they're still processing unemployment refunds and will be through the SUMMER. Don't panic if you haven't received yours yet. They're going through them systematically.

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Aisha Jackson

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thank you for the update! did they say anything about what order they're processing them in?

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Adrian Connor

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They said they're still doing them by complexity not just file date. So if your return had other credits or deductions it might take longer.

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Anyone know the number to call for this specific issue? I've called the general IRS number like 20 times and just get the "high call volume" message then it hangs up 🤬

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Lilly Curtis

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There's no specific number for the unemployment refunds. You have to call the main line. I used claimyr.com after weeks of failing to get through and they got me to an agent within an hour.

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thanks for the tip, gonna check that out. so done with the automated system runaround

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Brooklyn Knight

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Contact your state representative!!!! I had the exact same issue and nothing worked until I reached out to my local assembly member. Their office contacted KeyBank directly and I had my statements within 48 hours. They have special channels to get through to these agencies.

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Owen Devar

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This is actually good advice. Government reps can cut through red tape quick

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Kylo Ren

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I hadn't thought about this. Going to look up my rep now, thanks!

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Daniel Rivera

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Is your card expired? If it is, that might be why you can't access the account online anymore. In that case you definitely need to talk to an actual person at KeyBank. Their system is set up to make that nearly impossible tho 🤬

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Benjamin Kim

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Wait, so y'all are getting your claims ACCEPTED?! 😂 I can't even get past that step. Been pending for 8 weeks now.

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Samantha Howard

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NOPE. Filed September 8, still nothing. Online account just says "processed" each week but my bank account says "$0" 🙃 I'm about to lose my apartment over this. Thanks NY unemployment!

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