New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

According to the ny unemployment website, they're required by federal law to give you the OPTION of withholding, but they can't just start doing it without your consent. Sounds like a system error to me.

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why would u NOT want them to withhold taxes? ur just setting urself up for a big tax bill next april... unemployment is taxable income 🤦‍♀️

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Not everyone has the luxury of thinking about next year's taxes when they're struggling to pay rent THIS month. It's about immediate survival for many of us.

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ok fair point, didn't think about it that way

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Did you check your payment history on the website? Sometimes they approve you but the notification email gets lost, so the money hits your account but you dont know why. Worth checking.

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I checked and there's nothing there. Just shows my claim was received but no updates since then.

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I got locked out of my account because I tried to log in too many times with the wrong password. took 5 WEEKS to get it unlocked. The ny unemployment system is literally from 1970 running on ancient computers.

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try mailing a PHYSICAL LETTER to them. sounds crazy but my friend did this and got a call back within a week. something about paper mail triggers a different process in their system. make sure to include your claim ID and contact info obviously.

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if u keep getting kicked off the phone, try using a landline if possible. cell service can drop for a split second and their system boots you. my success rate went wayyy up when i started using my parents landline.

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who even has landlines anymore lol

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old people and parents lol. borrow one if you can, it makes a difference for real

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File a complaint with the NY State Attorney General. I know someone who did this and suddenly unemployment was VERY interested in resolving their case quickly. Worth a shot.

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Check if ur claim status says 'pending' or 'in process' online... if it says pending for that long something is definitely wrong and you should reapply completely. If it says 'in process' then keep pushing. The system is absolutely broken.

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Debra Bai

It's been showing 'under review' for 23 months. I'm afraid to reapply and start the clock all over again.

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under review for 23 months is 100% a glitch in their system. definitely need to talk to someone. have you tried calling right when they open? thats when i finally got through

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There's a reason why ppl call it the UNemployment office 🤣 They're literally there to NOT help you get benefits.

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Facts. They make the process so complicated on purpose.

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I work in HR (not in NY) but generally COVID absences aren't covered by unemployment. It's a terrible gap in our system. If you have the documentation though, don't give up - sometimes exceptions are made but you NEED to talk to a human.

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