New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jessica Nolan

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Document EVERYTHING. When you finally do get through (and you will eventually), you'll need dates, times, and details of all your attempts to contact them. This can help you get backpay for the weeks you couldn't access your account.

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Angelina Farar

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Had the exact same ID.me verification issue. Turns out there was a glitch affecting lots of pregnant women - something about pregnancy affecting facial recognition?! 🤔 Wild guess but when I finally got through the agent said they'd seen this a lot with pregnant women. Apparently our faces change enough during pregnancy that it confuses their system? Either way, I used claimyr.com to finally get someone on the phone after trying for 7 weeks straight. Got it fixed in one call.

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Bethany Groves

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I had no idea this was a thing! I'm 8 months pregnant and having same issues. gonna try claimyr.com tomorrow

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Angelina Farar

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I know it sounds bizarre but the agent literally told me they've had tons of pregnant women with this same issue. The facial recognition part of id.me gets confused by the changes in our faces. So stupid!

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Kylo Ren

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After 5 weeks of this nonsense I finally broke down and used claimyr.com - connected with an agent in under 2 hours. My identity verification was cleared in 10 minutes once I actually talked to someone. Ridiculous that we have to pay extra just to access our benefits but it saved my sanity.

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Jason Brewer

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how much did it cost? worth it?

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Kylo Ren

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It was the only way I could talk to a live agent after weeks of trying. Worth every penny when you're about to get evicted and need your benefits!

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Kiara Fisherman

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Ugh, I went through this exact same thing last month. The ID verification is a total nightmare. When I finally got through, the agent told me they've been swamped with fraud cases so they're extra paranoid about verification now.

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Liam Cortez

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did yours eventually get fixed? how long did it take?

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Kiara Fisherman

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Yeah after 3.5 weeks. It was resolved in literally 5 minutes once I got through to an actual person. They could see all my documents in the system - they just hadn't been reviewed yet.

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Emma Swift

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just to be safe I always send a message through the online system saying "I'm returning to work as of [date] and will no longer be claiming benefits." never had any issues that way.

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Isabella Tucker

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Wait how do you send messages in the online system? I never saw that option

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Emma Swift

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When you log in, go to Messages then Compose New. You can select the topic and send it to them directly.

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Jayden Hill

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Omg this is perfect timing - I literally just went through this last month! Just have him certify for the last week he was unemployed, reporting any partial work days. After that, just stop certifying. That's it! The system will show his claim as inactive after a few weeks of not certifying. No need to call (thank goodness because those hold times are BRUTAL). The claim stays open for a year in case he needs it again later.

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i applied for partial benefits in february and have been getting them without issue. they definitely still do it but the system is confusing af. i still dont understand why some weeks i get different amount than others even tho i worked the same hours 🤔

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Aria Park

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It might be because of the days you worked, not just the hours. Each day you work reduces your benefit by 25% regardless of how many hours you worked that day.

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Noah Ali

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The problem with ny unemployment is getting through to ask these kinds of specific questions. I spent TWO WEEKS calling and couldn't get through. Finally broke down and used claimyr.com which got me a callback in 2 hours. Best money I ever spent because I was able to ask all my questions and get my claim fixed.

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Chloe Boulanger

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How does this claimyr thing work? The unemployment phone lines are literally impossible

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Noah Ali

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It basically calls for you and waits on hold, then calls your phone when it reaches a human. I was skeptical but it actually worked. claimyr.com

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Freya Thomsen

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Check if your cousin's SSN has been leaked in any data breaches. Go to haveibeenpwned.com and enter his email - if it's been in any breaches, that might explain how someone got his info. My husband had the same ID.me issue and it turned out his data was leaked in the Equifax breach years ago.

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Omar Zaki

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lmao welcome to the ny unemployment experience 🤡 where nothing works and nobody cares. took me 4 months to get my benefits after identity issues. best advice: document EVERYTHING. every call, email, letter. you'll need it when they inevitably lose your info or claim they never received it.

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Omar Zaki

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yeah it's totally insane. the only thing that finally worked was getting my case escalated to a supervisor. but it's like impossible to get to one unless you know someone or get lucky with the right agent.

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Paolo Ricci

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This is why I ended up using claimyr.com - I couldn't keep playing the call lottery hoping to get through. Their service connected me with an agent who transferred me to a supervisor right away.

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