Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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So I've been dealing with unemployment systems across multiple states for my job (HR consultant). NY is by far the worst implementation of ID.me I've seen. Here's what's actually happening: the identity verification process in ID.me works, but the handshake back to NYSDOL fails because their systems don't properly capture the verification token. It's a technical issue they're aware of but haven't prioritized fixing.
That makes so much sense. Is there any way to force the handshake to work? Or is it just luck?
Mostly luck with the website. Your best bet is honestly to talk to a rep who can manually verify and override the system. That's what I tell all my clients to do.
dont waste ur time with the website tbh. its been broken for months. just call them directly and file by phone. i know the hold times are ridiculous but use claimyr.com to handle the waiting for you. i did this after wasting 2 weeks on the website nightmare.
second this! filing by phone skips all the id.me nonsense entirely
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Unpopular opinion maybe, but ID.me worked fine for me first try 🤷♂️ Maybe try a different device? I used my ipad and it went through no problem. Some devices have better cameras/processing.
Lol OK mr. lucky... most of us have tried 10+ devices with no success
Not trying to brag, just offering a suggestion that worked for me! iPad Pro specifically if that helps anyone.
After 4 weeks of ID.me rejections, I finally found a workaround! If you request the "ID document verification specialist" option rather than regular verification, you get a different team who are much more helpful. You may need to fail the regular verification 3 times before this option appears though.
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Took me SIXTEEN WEEKS to get my first payment. What a nightmare. Sending you good vibes OP, this system is designed to break people I swear
16 weeks with no income?? how did u survive???
maxed out 3 credit cards and moved in with my parents at age 37 🙃 still paying it all off a year later
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Dealt with this exact issue in December. KeyBank is pure garbage. Website is from the Stone Age and their customer service reps have no idea what they're doing. I just started withdrawing the full amount every time a payment hit and putting it in my actual bank myself. Ended up being easier than dealing with their bureaucracy. Good luck!
Protip: If the website keeps giving you errors when trying to change to direct deposit (which it probably will), try using a different browser. Chrome worked for me after Firefox kept failing.
THIS! The NY unemployment site works differently on every browser for some reason. Safari was a disaster but Edge actually worked perfectly for me. Their tech is so ancient.
Zara Malik
That stupid message confused me too! Yes, you should certify for that final week if you're still unemployed during Dec 12-18. That's literally what they mean by "last week to certify" - it's the final week the program exists.
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Luca Greco
Wow the timing of this post is crazy, I just dealt with this exact issue yesterday. Yes, certify for the final week. That's what they're telling you - that you have one last week to claim benefits before the program ends completely. After that, you'd need to qualify for regular UI which has different eligibility requirements.
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ElectricDreamer
•Thanks! Did you have any problems certifying for that last week or did it work as normal?
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Luca Greco
•Worked just like normal! The system let me certify without any issues. Payment should come through on the usual schedule.
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