New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Tami Morgan

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This is why I always keep a full month of expenses saved even while on unemployment. The system is so unreliable you can never count on the money arriving on time.

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Rami Samuels

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wow must be nice to have savings! some of us are living paycheck to paycheck and don't have that luxury!

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Tami Morgan

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Not trying to be insensitive. I've just been burned too many times by the system so I make huge sacrifices to keep that emergency buffer. Eat ramen for weeks if I have to.

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Haley Bennett

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Keep trying to call early in the morning around 7:55am. That's when I finally got through after a week of trying. Turns out my payment was held because I answered one of the certification questions wrong (said I was out of town for a day which triggered a review). Agent fixed it in 2 minutes and payment came through next day.

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Here's a weird trick that worked for me: call exactly at 7:58am, two minutes before they officially open. Sometimes you get through to the queue before everyone else starts calling at 8:00am sharp.

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Lincoln Ramiro

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This actually works! I got through yesterday doing this exact thing.

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Lincoln Ramiro

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Did you upload all your identity documents? Sometimes they silently put a hold on your claim if they need to verify your identity. Check if there's a message on your account about uploading ID docs.

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Sara Hellquiem

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Yes I uploaded everything when I first applied...license, SSN, etc. No messages or alerts about missing documents.

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Lincoln Ramiro

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super weird then. definitely sounds like you need to talk to someone. when i finally got through they fixed my similar issue in like 10 minutes

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NY Unemployment: What happens to my remaining balance when BYE date (12/26/2021) hits with 0 Effective Days Remaining?

I've been receiving unemployment benefits since December 2020 and my benefit year ending date is coming up on 12/27/2021. I'm really confused about what happens next. My weekly benefit amount is $504.00 and I still have some money left in my maximum payable amount ($19,656.00 originally). According to my Current Claim page on the NY Department of Labor website, I have 0 Effective Days Remaining, but I still have funds available. I've been certifying every week and actively searching for work, keeping all my work search records. Just checked my payment history and saw the BYE date is approaching. The website shows my latest transaction as of 09/08/2021 - I last certified for benefits for the week ending 09/06/2021, and my payment for that week was released on 09/08/2021. I've noticed that the weekly payments for $600 showing "0" under the "Effective Days" column, and Debit Card or Direct Deposit under the "Type" column, are the Federal Pandemic Unemployment Compensation (FPUC) payments. The website explains that each day in a week (Monday through Sunday) that you qualify for benefits is called an effective day. There is a maximum of 4 effective days each week. Do I have to file a completely new claim when the BYE date hits? Will I lose the remaining balance? The website isn't clear at all about this process and I'm worried about having a gap in payments since I'm still job hunting. Has anyone gone through this recently with the NY Department of Labor system?

Jean Claude

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I didn't refile after my BYE date because I thought the process was automatic. BIG MISTAKE. Missed out on 4 weeks of benefits before I realized what was happening. Don't be like me!

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Charity Cohan

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the dept of labor website is so misleading on this. it says ur eligible for 26 weeks of benefits but doesnt explain that the BYE date can cut you off before you use all 26 weeks. its all designed to confuse ppl

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Josef Tearle

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it's actually 'up to' 26 weeks... they just conveniently leave that part out in big letters 🙄

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Savannah Weiner

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After struggling to get my benefits for 5+ weeks I finally found a solution that worked beautifully. I used Claimyr (claimyr.com) and it was a total game changer! It calls NY unemployment for you and then connects you once a real person is on the line. I was skeptical but desperate, and talking to an agent got my $ unlocked so fast. My issues were resolved in a single phone call after weeks of frustration. If you're stuck like I was, definitely worth checking out.

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Savannah Weiner

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I get the skepticism but it literally just does the waiting for you. Instead of YOU being on hold for 3 hours, their system does it and calls you when there's a human. Nothing magical about it - just saves your time and sanity

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Libby Hassan

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So I was about to throw my phone after 3 hours on hold when my buddy told me about this. Worked like a charm. Not a miracle solution but definitely saves you from hold music hell

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Hunter Hampton

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NY DOL is absolutely drowning in claims right now. I have a friend who works there and they said they're over 3 weeks behind on processing backpay issues. Apparently there was a system glitch in September that affected thousands of accounts. Keep trying to reach them but also know it might resolve itself in the next week or two.

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Ruby Blake

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Thanks for the insider info. I guess that explains why it's taking so long. Still frustrating when bills keep coming though 😕

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Angelica Smith

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i tried chatting with them online thru the website and they were zero help. gave me a copy paste response that didn't even answer my question. such clowns 🤡

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Logan Greenburg

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That chat feature is literally useless. It's either a bot or the world's most unhelpful humans. Can never tell which lmao

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Charlotte Jones

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Pro tip: if you do need to call, do it right when they open at 8:00am on Monday. That's when wait times are shortest. Still not great but way better than mid-day.

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Lucas Bey

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I've tried this and still waited 2+ hours 😩

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Harper Thompson

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The real pro tip is using claimyr.com - they wait on hold so you don't have to. Worth every penny when I was desperate to reach someone.

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