Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
my cousin works at the unemployment office and says they get like 1000s of calls everyday about id.me problems lol
I believe it! System is designed to make people give up. Make it so complicated that half the people just stop trying to get the benefits they deserve.
Just checking back - were you able to resolve your ID.me issue? The Trusted Referee video call option usually works for those with stuck verifications.
Yes! Finally got it sorted. I did the Trusted Referee video call this morning - had to wait about 35 minutes but the person was actually really helpful. They manually verified my ID and within a couple hours my NYSDOL application updated to show the verification was complete. Now I'm just waiting for them to process my actual claim. Thanks everyone for your help!
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If anyone is having trouble getting through to the NY Tax Department about this issue, I recently discovered a service called Claimyr that helps you get through to agents quickly. I was trying for days with no luck, but with Claimyr I got through in about 15 minutes. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/Rdqa1gKtxuE They basically call and wait on hold for you, then call you when an agent is on the line. Really helpful when dealing with these time-sensitive tax issues.
Does this actually work? Seems too good to be true after spending HOURS trying to reach someone.
Yes, it really works. I was skeptical too but was desperate after multiple failed attempts. You do have to provide your phone number so they can call you when they get through, but it saved me hours of frustration.
Update: I finally got through to the tax department (used that Claimyr service someone mentioned above - worked great). They confirmed I do owe the tax but said I can set up a payment plan. The agent also said I could request penalty abatement by writing a letter explaining I was confused by the federal exclusion. Still not happy about this but at least I know what I'm dealing with now. Thanks everyone for your help!
Glad you got it resolved! For anyone else in this situation, make sure to get the payment plan in writing and keep records of all your communications with the tax department.
good to know! gonna try to call them tomorrow
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did they give u a direct number to call them back if theres any problems with ur payment? im thinking of leaving a note on my door so i dont miss their call lol
No, and that was the frustrating part! They called from a blocked number and didn't leave any direct way to reach them again. Definitely keep your phone with you at all times - I almost missed the call because I was in the shower!
MY ACCOUNT SAYS THE EXACT SAME THING! Pending for no reason since January and my landlord is threatening eviction. I can't even get through the phone system to talk to a real person. I've sent 12 messages through the online portal and gotten zero responses. Did they tell you why yours was held up for so long? Was there something specific you did that finally got them to call you?
They didn't really explain much other than saying there was a "verification issue" with my employer. I didn't do anything special - the call was completely unexpected. I had given up hope of ever getting through to anyone. Hang in there!
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Just wanted to follow up - have you seen any movement on your claim yet? Did you receive any determination letter or funds on your KeyBank card?
Yes! Just got a text yesterday saying my claim was approved! Checked my account and there's a payment pending for this week. Such a relief! Thanks everyone for your help and advice.
That's awesome news! How long did it take from when you got the card until funds were approved?
UPDATE: For anyone who finds this thread in the future - my claim was approved after exactly 18 days from when I first applied. I received a text notification and an email directing me to check my account. The funds were on my KeyBank card the next day after approval. I did have to keep certifying weekly while waiting for approval.
Thanks for coming back to update us! This will definitely help others who are in the same situation. Glad everything worked out for you!
congrats! glad it worked out 4 u. mine took way longer last time lol
Freya Pedersen
Anybody else think it's crazy we're all still using these KeyBank cards in 2025? Most states switched to better options years ago.
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Ravi Gupta
Update us when your card starts working! I'm curious if it will take the full 72 hours or less. My guess is you'll have access by tomorrow.
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Isabella Santos
•IT'S WORKING!! Just tried making a small purchase like someone suggested and it went through! So in total it took about 60 hours from when the deposit showed up. Thanks everyone for the help and suggestions!
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