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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Just wanted to update that we successfully helped my mother-in-law with this exact issue last week! What finally worked was getting an ID.me video call, but we had to use my computer since she doesn't have one. We sat with her during the call, and the representative was very understanding about her situation. They accepted her Medicare card, social security card, and a bank statement as verification even though she didn't have a current photo ID. So there is definitely some flexibility in the video verification process!
That's encouraging to hear! We'll try scheduling a video call and gathering all her documents. Did you have to wait long for the video appointment?
We scheduled it about 3 days in advance. The actual call was scheduled for 20 minutes but only took about 10. Just make sure all documents are ready and visible before the call starts to make it go smoothly.
Update: Thanks everyone for your help! We were able to get through to NYSDOL using the Claimyr service someone recommended. The agent set up an in-person appointment for my mom at our local office for the Verification Alternative Process. She's going next Tuesday and bringing all the documents mentioned here. I'll update again after her appointment to let everyone know how it went in case someone else has the same issue.
Great news! For the in-person appointment, make sure she brings proof of her social security number (card or official document with the full SSN), something with her date of birth (even if expired), and at least two pieces of mail showing her current address from the last 60 days. This combination has the highest success rate based on what I've seen with other claimants.
Perfect, thanks for the specific advice! She has her social security card, an expired passport, and plenty of recent mail. I'm feeling much more confident about the appointment now.
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I want to add something important for anyone else reading this thread with similar issues: If you're approaching your BYE date but still have a balance remaining, you should continue certifying without interruption. The system will prompt you if a new claim is needed. For those who do need to file a new claim after BYE expiration, here's what typically happens in NY as of 2025: 1. File the new claim immediately after BYE date expires 2. Continue certifying weekly without interruption 3. Complete any DocuSign forms within 48 hours of receiving them 4. If no payment after 2 weeks, contact NYSDOL directly The current NYSDOL guidelines state that backpay should be released within 2 weeks of new claim approval, but as we've seen in this thread, it often requires direct intervention by an agent.
Quick update for anyone with similar issues: I received the remaining backpay this morning! All 9 weeks hit my account at once. The key really was getting someone on the phone who could manually review my claim and release the payments. Thanks everyone for your help and suggestions. This community has been a lifesaver!
Great news! Make sure you set aside money for taxes. NY unemployment doesn't automatically withhold taxes, and that backpay could put you in a higher tax bracket for 2025.
Thanks for the reminder! I did opt for tax withholding when I first applied, but I'll double-check my payment statements to make sure they're actually taking taxes out.
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I'm soooo confused about NY unemployment rules in general!! My friend got benefits while working part time but when I tried they denied me?? Maybe it depends on who you talk to during the interview?? The whole system seems totally random honestly.
It's not random, but it can seem that way. Benefit eligibility depends on your specific earnings history, why you're not working full-time, and other factors. Your friend's situation was likely different from yours in ways that affected eligibility. The most common reasons for different outcomes are: 1) different base periods used for calculation, 2) different reasons for job loss, or 3) different earnings amounts from part-time work.
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I'm going through almost the same thing right now! My letter said they excluded my highest earning quarter because of some technicality about when I filed my initial claim. I'm really nervous about the appeal process. Has anyone had success with getting their full benefit amount restored after appealing? Like what are the actual chances they'll fix this?
I had success with my appeal last year. The key is documentation - they reversed my reduction because I could prove all my wages with paystubs and tax records. About 70% of monetary determination appeals are successful if you have proper documentation. Just make sure you file within the 30-day deadline.
Update: I tried that Claimyr service someone mentioned and actually got through to NYSDOL! The agent confirmed that they were missing wages from my second employer during Q3 2024. I need to submit my paystubs and W-2 from that job along with the Request for Reconsideration form. She said the processing time is currently about 4 weeks but could be faster. Thanks everyone for your help with this!
Great news! Make sure you keep a copy of everything you submit and maybe even send it with some kind of delivery confirmation. And definitely keep claiming your weekly benefits while you wait for the reconsideration.
Will do! And I'll update here once I get a decision in case it helps anyone else in a similar situation.
Malik Davis
My cousin works for the tourism board upstate and she said they're prioritizing businesses that can show they're retaining jobs through programs like Shared Work. So make sure you highlight that in your application - that you're using both programs together to keep people employed. Apparently they're looking for that specifically this year.
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Amina Diallo
•That's really good to know - I'll definitely emphasize that we're using Shared Work to retain all our employees. Thanks for the insider tip!
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Emma Wilson
One important distinction that hasn't been mentioned: The 2025 Tourism Recovery Fund program requires you to demonstrate that at least 25% of your business revenue comes from out-of-state visitors. They're asking for different documentation this year than in previous programs, so start gathering: 1. Visitor logs/data showing geographic origins 2. Credit card transaction data showing out-of-state cards 3. Booking platform data showing customer origins This is in ADDITION to the financial loss documentation. The Shared Work program doesn't have this requirement since it's focused on employee retention rather than tourism specifically.
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Amina Diallo
•Oh wow, I hadn't heard about the 25% out-of-state requirement. That might actually be a problem for us since most of our customers are from within NY state. I'll have to look more carefully at our customer data. Thank you for pointing this out!
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