New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Omar Zaki

btw has anyone else noticed the website is always "down for maintenance" exactly when you need to certify? like they do it on purpose to make it harder

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omg yes!!!! always sunday nites when everyone trying 2 certify. so annoying!!!

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The maintenance windows are actually scheduled and posted on their website in advance. It's usually 12am-7am on Sundays. They do this because it's the lowest traffic period. If you try to certify during normal business hours, you shouldn't encounter maintenance issues.

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UPDATE: I finally got through to NYSDOL this morning! I followed multiple pieces of advice from this thread: 1. Called right at 8am 2. Asked specifically for a claims specialist 3. Mentioned the July system glitch affecting my pending certifications The specialist confirmed that my pending weeks will NOT disappear in September (which was my main worry). She said the July glitch affected a lot of people and they're still working through the backlog. She was able to release two of my three pending payments, and said the third one needs additional review but should be processed within 7-10 business days. So relieved! Thank you everyone for your help and suggestions!

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Omar Zaki

lucky you got through! i'm gonna try the 8am trick tomorrow

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Congrats! Nothing beats the relief of finally getting that payment issue resolved!

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When I had trouble with my claim I just gave up and got a job at Walmart lol. Not worth the headache dealing with government bureaucracy. Good luck tho!

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I'm actually working now too, but those 4 weeks represent over $2,000 that I'm entitled to and really need. My savings got wiped out during the gap before I found my current job.

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sooo what did u end up doing?? any luck getting your backpay yet??

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I'm going to try a combination approach based on all this helpful advice. I'll submit the forms mentioned (TC-403.1 and UI-AT25), mail a physical letter with documentation, try calling the direct appeals line, and if all else fails, reach out to my state assembly person. I'll update once I get some results! Thanks everyone for the suggestions.

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my brother said if u press 0 three times it sometimes works but i dunno never worked for me lol

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Amara Eze

UPDATE: I finally got through!!! Used that Claimyr service someone mentioned above and it actually worked. Had to wait about 30 mins but that's way better than the 2+ hours I was waiting before (and then getting disconnected). The agent fixed my pending payment issue - turns out there was a "verification flag" on my account that needed to be removed. Payment should process in 2-3 business days! Thanks everyone for your help!

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Nice! Glad you got it resolved. What exactly was the verification flag for? I'm worried I might have the same issue.

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Amara Eze

Something about my employer response being incomplete. The agent was able to override it since they had all the info they needed. Definitely worth calling about if your payment is stuck!

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I HATE these scammers!! My brother almost fell for a similar scam last month - they told him he qualified for some special 'job training fund' that required his banking info to 'deposit the benefit.' He was desperate and almost sent them everything before I stopped him. The unemployment system is ALREADY confusing enough without these vultures making it worse. And of course when you call the actual unemployment office to verify, you can never get through!!

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Glad your brother didn't fall for it! My neighbor wasn't so lucky - gave their SSN and banking info to what they thought was the unemployment office. Had their identity stolen and took months to sort out.

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Zane Gray

Update: I finally got through to a representative at NYSDOL this morning. They confirmed this is absolutely a scam - there is no tourism recovery program connected to unemployment benefits. They placed a note on my account about the phishing attempt and suggested I monitor my credit report for the next few months just as a precaution. Thanks everyone for your help!

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thanks for the update! glad u got it sorted out

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That's awesome! I'm still waiting but managed to get through to someone this morning who also promised to expedite my review. Did your payment status change on the website before the money arrived, or did it just show up in your account?

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My payment status changed to \

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