New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

is ur claim regular UI or something else? different programs have different rules bout BYE dates

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It's regular UI. I was laid off from my retail job in November 2024.

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Just wanted to follow up - were you able to get this resolved? Did you try calling them?

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Yes! I finally got through to an agent who confirmed exactly what people here said - my account was under review because of the hearing. My payment was released yesterday and my BYE date is back to normal now. Thanks everyone for your help! For anyone else reading this with a similar problem, definitely keep certifying weekly even if payments are paused during review.

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This reminds me of last year when they switched payment processors and everyone's payments were late for like TWO WEEKS. I nearly got evicted! They never plan these system changes well.

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UPDATE: My payment finally came through this morning! Looks like they're catching up on the backlog. Thanks everyone for the info and support!

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great! mine too finally. what a relief

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my friend works for nysdol and she told me its actually cuz they found a bunch of fraud in the system and are doing extra verification on all accounts this week. some ppl might not get the supplement anymore if their account gets flagged

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This is incorrect information. The delay is related to scheduled system maintenance, not fraud investigations. While NYSDOL does regularly review accounts for potential fraud, the current supplemental payment delay is affecting users based on claim ID numbers as part of a planned update. Please be careful about sharing unverified information as it can cause unnecessary panic.

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Update: My supplemental payment just hit my account this morning! Looks like they're catching up on the delayed payments faster than expected. Has anyone else received theirs yet?

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Just checked and mine came through too! What a relief. Thanks everyone for the help and information!

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That's great news! The NYSDOL website now has a banner announcement about the payments being processed ahead of schedule. Glad they fixed it quickly!

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my neighbor had same issue, he used that claimr thing someone mentioned abov & got thru in like 20 min after trying for days by himself. just sayin it works if ur desperate

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I'm definitely getting desperate at this point... tax appointment is coming up fast. I'll try the specific phone sequence first thing tomorrow and if that fails, might have to look into that service.

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UPDATE: I got through this morning! Called right at 8:00am and followed the sequence that was suggested (press 2, then 2 again, then 3). Had to wait about 30 minutes but finally spoke to someone who confirmed they'll mail my 1099-G. Should arrive in 7-10 days which is cutting it close for my tax appointment but better than nothing. Thanks everyone for your help!

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Great news! Glad you got it sorted out. For your tax appointment, if the form hasn't arrived yet, you can let your preparer know it's on the way. They might be able to estimate that amount for now and amend later if needed, or possibly reschedule to make sure everything is accurate the first time.

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Quick update on the Form UI-BPA2025 that was mentioned earlier - make absolutely sure you complete Section 4C correctly. This section requires you to list each specific day you certified for the missing weeks. If you can't remember the exact dates, you can find them in your account under "Certification History." Many back pay requests get delayed because this section is incomplete. Also, after submitting both forms, call again after 5 business days to confirm they were received and are being processed. The system doesn't always send confirmation notifications for back pay requests.

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Thank you SO much for this tip! I just downloaded the form and was about to start filling it out. I'll make sure to be super detailed with the certification dates.

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Just wanted to follow up - did you get this resolved? I'm curious if any of the suggestions here worked for you.

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FINALLY got it resolved yesterday! The UI-BPA2025 form was the key - apparently my case was stuck in some weird limbo state. I also used Claimyr to get through to someone quickly after trying for 2 hours on my own with no luck. The agent was able to see both my forms and pushed it through to processing. Money should be in my account by Tuesday! Thanks everyone for all your help!!!

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