Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Mei Lin
i still cant get thru to nyone at the tax dept about my problem... been trying for DAYS!!!!! this is y everyone hates dealing with the govt!!!!
Try calling right when they open at 8:30am. That's usually when it's easiest to get through. If that doesn't work, seriously check out that Claimyr service I mentioned. It was worth it to not waste hours on hold.
GalacticGuru
Just checked my mail n i got mine 2day!!! says i dont owe tax on $10,200. but im confused do i need 2 do anything with this letter or just keep it for my records?
Andre Dupont
•Just keep the letter for your records. If you already filed your taxes without claiming the exemption, the IRS will automatically adjust your return and send any additional refund you're entitled to. You don't need to take any action unless your lower AGI makes you eligible for additional credits or deductions.
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has anyone noticed the system is ALWAYS broken?? like every year they "upgrade" something and it gets worse?? 🙄
Luca Conti
•For real! Remember last spring when they updated the certification portal and everyone's payments were delayed for like 3 weeks? Good times.
Nia Johnson
•THIS!!! They spend millions on these "improvements" that just make everything worse! And WE suffer while they figure it out!
UPDATE: I finally got through to someone on the phone this morning! For anyone with the same problem - I called right at 8:00am and the wait was only about 20 minutes. The rep confirmed there was an issue with my ID.me verification not transferring correctly to their system. She manually approved it and said my card should be active within 2-3 business days, and I'll receive all my backpay for the weeks I've been certifying. Such a relief! Definitely call if you're having this problem - it won't resolve itself.
Zara Ahmed
•Great news! Glad you got it resolved. This is exactly why being proactive with these issues is so important. Make sure to keep certifying each week while you wait for the card activation. The backpay should include all weeks from when you first filed, assuming you've been certifying consistently.
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It's looking like Claimyr might be my best option at this point. I've tried so many things already and time is running out. Just want to get this resolved!
Please let us know what ends up working for you! It will help others in similar situations. And don't worry too much about the 7-day deadline - while it's important to try to meet it, I've seen cases where people resolved issues after the deadline without losing benefits. The system has some flexibility built in for these communication challenges.
Thank you for the reassurance! That makes me feel a bit better. I'll definitely update here once I manage to get through to someone and get this resolved.
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my cousin tried for 2 months to fix this exact problem and ended up having to get his state rep involved, might want to try that too
Nia Harris
•YES THIS!! Calling your state assembly member's office is often the ONLY way to get these issues resolved in a reasonable timeframe! They have dedicated liaisons at NYSDOL who can bypass the regular channels!
Zara Mirza
One more important tip: After filing the ID-TC42 form, your friend should request a "Fraud Investigation Status Report" after 5 business days. This serves two purposes: 1. It confirms her case is actually being processed and hasn't fallen through the cracks 2. It creates another timestamp in the system, which helps with backdating her legitimate claim later Also, when she finally gets to file her legitimate claim, make sure she answers "Yes" to the question "Have you previously reported identity theft to NYSDOL?" and provides the fraud report reference number. This connects the two cases in the system.
Sean Kelly
•Great advice - she'll definitely do that. One last question: does she need to file a police report too, or is the NYSDOL fraud report sufficient?
Zara Mirza
•A police report is highly recommended. While the NYSDOL doesn't strictly require it for their investigation, having a police report number provides additional verification for her case and will be necessary if she needs to place an extended fraud alert on her credit reports (which she should do). It also helps if the identity theft expands beyond just unemployment fraud.
Amara Adebayo
Great news! This is exactly why speaking to an agent is so important - they can resolve these issues quickly once you get through. Be very careful with that misconduct questionnaire and answer everything truthfully but completely. Make sure to note that you received no written warnings if that's the case.
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StormChaser
Congrats!! So happy you got it resolved! That must be such a relief!
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