Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
For future reference, if you need to check on payment status when the website is down, you can also call the automated payment line at 888-581-5812. It's often more reliable than the website and will tell you if a payment has been released to your account or debit card.
That's super helpful! I didn't know about the automated line. I'm saving that number for next time. Thanks!
That number NEVER works for me!! I just get the 'all representatives are busy' message and it hangs up!
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One important thing to remember: when you do finally reach an agent, make sure to get their ID number or name. This is helpful if you need to follow up later and can reference the previous conversation. Also, if they tell you they're sending a determination letter, note the exact timeframe they give you. If you don't receive it within that window plus 3-5 business days, you should call back. Also, for anyone waiting on payments - once your claim is approved, payments are typically processed on the Tuesday or Wednesday following your weekly certification. Direct deposits usually appear 2-3 business days after processing, while debit cards may take 5-7 business days to receive funds.
That's good advice! I didn't think to ask for the agent's name or ID number. Will definitely do that if I need to call again. She did say I should see the payment hit my account within 2-3 days after my claim is fully processed.
My sister had the same situation last year where she couldn't get anyone on the phone for weeks. Eventually what worked for her was calling right at 7:58am (a couple minutes before they officially open). Apparently their phone system sometimes connects calls slightly early, so she got in before the massive 8:00am rush. Might be worth trying if anyone is still struggling!
thx for the tip! gonna try this tomorrow morning
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did u check ur payment history on the website? sometimes the money gets released but they dont send u a text or email
Just checked again - still says pending :( Will keep refreshing though!
UPDATE: My payments just hit my account! Took exactly 2 days and 4 hours from when the block was removed. All 4 weeks came at once. So relieved right now!
Excellent news! Glad to hear it was processed quickly. This is consistent with the current timeframes we're seeing for accounts that have previously received payments.
awesome!! told u it would be quick! 🙌
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anyone know if the id.me verification affects how long it takes? i had trouble with that part and had to do the video call thing
Yes, if you had to do the video verification through ID.me, that typically adds 3-5 business days to the processing time. The system waits for the manual verification to be completed and then has to sync that information back to your claim.
UPDATE: I finally received my first payment today! It took exactly 27 days from when I filed my claim. They sent all the back payments at once. Thanks everyone for your help and information - it really helped me stay patient knowing this was normal for September claims. For anyone else waiting, hang in there!
Great news! Did anything change on your account before the payment went through? Or did it just suddenly appear?
My account status changed from "pending" to "payment in process" yesterday, and then the money was in my account this morning. No other communication from them at all.
Aaron Lee
did anyone get a letter from the IRS explaining there refund? we didnt get anything just money in our acct
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Chloe Mitchell
•The IRS is supposed to send a letter within 30 days of issuing the refund explaining the adjustments. If you haven't received one after that time, you should call and request it, as this documentation is important to have for your records and for understanding how they calculated your refund.
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Ashley Adams
I wanted to update everyone - I finally got through to the IRS today! The agent explained that our refund was smaller because we had claimed the earned income credit on our original return, and the unemployment exclusion changed our qualifying income for that credit. So it wasn't just a straight calculation of taxes paid on $10,200. She said if we still think there's an error, we need to file Form 843 (Claim for Refund) with an explanation and our calculations. So at least now I know the next step if we decide to pursue it further. Thanks to everyone for the advice!
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Michael Adams
•Thanks for updating us! How did you finally get through to them?
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Ashley Adams
•I used that Claimyr service that a couple people mentioned. Worth it to not spend my whole day redialing!
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