New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had this same confusion last month! I was calling the NYS Department of Labor number constantly trying to get through to someone who could explain what distributed meant. After hours of busy signals and getting hung up on, I found this service called Claimyr at claimyr.com that actually got me through to a real person at NYS Department of Labor in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed that distributed means the payment is on its way and helped me understand my whole payment timeline.

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Interesting, never heard of that before. The phone lines are definitely impossible to get through to.

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DISTRIBUTED is such a confusing term! Why can't they just say PAYMENT SENT or something normal people understand?? The whole NYS Department of Labor system is designed to confuse us I swear

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lol true but once you know what it means its pretty straightforward

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If you're still having trouble reaching NYS Department of Labor by phone to verify your calculation, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to discuss my benefit determination with someone.

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How much does that cost though? I'm already dealing with reduced income from being unemployed.

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It's worth checking out their site for details, but honestly the peace of mind of actually talking to someone at NYS Department of Labor was worth it for me when I had questions about my claim.

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The whole NYS Department of Labor system is so confusing! Why can't they just make the charts clearer instead of having people think they're getting more money than they actually qualify for?? It's stressful enough being unemployed without having to decode their paperwork.

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Totally agree, the whole process is unnecessarily complicated

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I had trouble reaching NYS Department of Labor about my appeal status for weeks. Kept getting busy signals or hung up on after waiting an hour. Finally found this service called Claimyr that calls for you and gets you connected to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to get through on my own.

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Never heard of this but might try it if I can't get through myself. Thanks for the suggestion!

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interesting, might check that out too

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THE WHOLE SYSTEM IS BROKEN!!! They make it impossible to reach anyone and then deny valid claims. I've been fighting with NYS Department of Labor for months over an overpayment that isn't even my fault. They need to completely overhaul this mess.

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I understand the frustration, but the appeal process does work if you have documentation. Focus on gathering your evidence and filing that appeal within the 30-day deadline.

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If you're having trouble getting through to NYS Department of Labor to check on your claim status, I had success using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck waiting for 3 weeks with no updates and got answers within a day of using their service.

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Never heard of that before. Is it legit? I'm getting desperate to talk to someone at NYS Department of Labor.

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I used Claimyr too when I couldn't get through the regular phone lines. It's real and actually worked for me. Much better than sitting on hold for hours just to get disconnected.

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The whole system is a joke honestly. They make you jump through hoops and then take forever to process anything. I know people who waited 8 weeks just to find out there was some tiny paperwork issue.

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The timing really depends on whether your claim goes into adjudication or not. If NYS Department of Labor needs to verify anything about your employment history or reason for separation, it can add several weeks to the process. Most straightforward claims process within 2-3 weeks though.

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How do I know if my claim is in adjudication? My status just says pending but doesn't specify what kind of pending.

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Just be patient it takes time!! I know its hard when you need money but rushing won't help. Make sure you keep filing your weekly claims and eventually it will come through.

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